Chateau Cafe
701 W Esplanade Ave, Kenner
(504) 461-9819
Recent Reviews
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Delicious food options. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
I ordered a chicken salad, salad, there was a 4.50 upcharge. It was amazing and extra large. We got three servings from it. Delicious with blueberries and strawberries on a bed of lettuce. It was expensive but excellent and very large. My bill with ice tea was about $25.00.
Atmosphere: 4
Food: 5
Service: 5
Nice, quiet place to eat
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Toast
Love the feel of this place. Service was excellent and the food is very good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Avocado Toast
Terrible customer service… I was ignored, another customer got service before me. The staff looked miserable and the when I confronted the staff about ignoring me they said nothing, I got upset and left down down to the street to the petite cafe coffee house where the I treated like family, seated and had staff with great attitude. I came here because you had great ratings but after my interaction with your rude and ungrateful staff, I will not recommend anyone come here.
Atmosphere: 1
Service: 1
This place treats they’re employees so rude! I observed one employee doing most of the work while the others just chat. The food is extremely over priced, and could definitely find something cheaper and better somewhere else. I wouldn’t recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Nice clean place. Good food. Staff is courteous and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Elvis Breakfast
A magical experience! I know - extreme hyperbole for coffee, right? I'd never been here before. I was in the neighborhood and wanted iced coffee. I chose the locally-owned shop over the big national chain nearby. A cheerful greeting set the tone. I don't get that from the big chain. Everyone at the national chain place always seems run down, punching a clock. Then, after placing an order for iced coffee, I was patiently provided a range of milk offerings, and - here comes the magical part - I was asked what color I like my iced coffee to be - if I like the color to change. Why, yes! Thank you for asking! I like my iced coffee to be creamy, to take the edge off the coffee acidity. Isn't that how it always should be? Most places just top off a cup with ice and then coffee, and drizzle in a few molecules of milk. In my lifetime, I can't recall any other coffee shop that has asked this particular question about coffee color, and it was perfectly asked. I don't know about the rest of you, but these little details make the difference. I didn:t stay to dine, but I noticed that guest diners' food was plated nicely, and everything in the place looked clean and well organized. These are all signs of good ownership, and good management, focused on worker satisfaction, and cultivating a happy and loyal repeat customer experience. Again, however mundane my order was, it was still a magical experience. No, I have no idea who the owners are. I'm just an average guy who randomly stopped by.
Atmosphere: 5
Food: 5
Service: 5
Not the best service
Atmosphere: 1
Food: 1
Service: 1
Charged me $30 for a coffee croissant & waffle. Look how small the waffles are. Times are tough I wouldn't come here if they skimp customers this much
Restaurantji Recommends
Never disappointed here. Coffee with Chicory available here, and it is wonderful. Service with a smile and so quick.
Atmosphere: 5
Food: 5
Service: 5
Christmas party arrow fence 2034
Atmosphere: 5
Food: 5
Service: 5
Turkey omelet and cappuccino coffee
Atmosphere: 5
Food: 5
Service: 5
My biggest issue is consistency. I love the turkey, egg, and swiss croissant but it's about a 50/50 chance that they'll even have croissants. I just ordered and the swiss was forgotten this wasn't the first time this has occurred. It's a part of the menu item so why it's missing is beyond me. I live nearby which is why I visit often but for the price I wish the consistency and service was better. We were asked 4 times what our order was by different people after I already paid and still didn't receive my order correctly.
Atmosphere: 3
Food: 3
Service: 3
Friendly staff and quick service. I visit 1-2 times a week.
Atmosphere: 5
Food: 5
Service: 5
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