McDonald's

1309 W Esplanade Ave, Kenner
(504) 465-0645

Recent Reviews

Earnest Robinson

No one on one customer service anymore since order machine are inside since

Atmosphere: 2

Food: 2

Service: 2

kevin bernard

Waited for a long time in lane 2, they took 3 orders for lane 1 while we sat there waiting.

Atmosphere: 3

Food: 4

Service: 3

Roxanne Moray

This McDonald's consistently offers fast and dependable service, with orders being accurately fulfilled. The staff is mostly amiable, particularly when customers reciprocate with friendliness.

Atmosphere: 4

Food: 5

Service: 5

Latonya Simms

Super fast service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger King Chicken Nuggets

Amanda Ezell

Most employees are friendly. My order is normally wrong (we are picky) unless we just get nuggets, But they correct it. Fries have recently been either over cooked or under cooked.

James LeBlanc

I had to wait 10 minutes for my apple pies. Went to sit at a table to wait, and the table was all sticky.

Atmosphere: 4

Food: 5

Service: 5

Dana Marie

I stopped and ordered 3 large frys almost 20$ and 2 of the frys were half filled and 1 was less then half . Very disappointing when prices have gone up so much. ?

Atmosphere: 2

Food: 1

Service: 1

A u b r I e

They kept getting our orders wrong after 3 times of telling them. It was really sticky and when I went to to go wash my hands there was no soap and employees must wash there hands so that is just disgusting. I would not really recommend going here.

Atmosphere: 1

Food: 3

Service: 2

Tina Inskip-Richards

McDonald's used to be the fastest day food place now most days it's the slowest.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: World Famous Fries, Double Cheeseburger

Sam

$19.50 for two breakfast and two coffees!! That should tell how expensive Miky D has become!!

Stephen Feehily (feeheelee)

Time to update this review because this place has taken a nosedive into mediocrity! They did a refurb where they installed kiosks and one check out. Which is probably for the best as the customer service is poor. Is it always poor, no, but it's never nice. I place my orders via the mobile app and only use the drive thru to avoid the staff. But this last time they still managed to rub me the wrong way. I pulled up to the second drive thru and waited... Then I heard "can I take your order" from the first drive thru where there was no one waiting... So, I waited again, I'll give everyone the benefit of the doubt. We waited for our speaker to ask for our order, I had my order code ready. Then finally the speaker spoke "we'll be with you in a minute"... okay. So we waited again, a few minutes went by and a car pulled up the first window and guess what "can I take your order" was heard from the first drive thru. That's when my patience ran out.So, I just pulled around, I have already placed my order I just need to give my order code, simple. I pulled around, the lady started repeating back the other persons order, so I stopped her and told her the situation. She kissed her teeth, rolled her eyes and started complaining about this being someone else's fault. I apologized for pulling up but we'd been waiting a good while.I can handle the attitude, the frustration, I don't expect to be treated like royalty, I get it. But after she gave us the receipt I and we pulled to the next window I heard. "The next order is the mobile order... he's too impatient." That ruffled me, impatient, really, did you have to do me like that? I was plenty patient, next time take my code at the speaker that way I don't have to bother you with my order, trust me I didn't really want to talk to you either. If I wanted to be belittled, I'd go to Popeye's.

Atmosphere: 1

Food: 3

Service: 1

Jeremiah Anthony W.

Clearly Ordered A Quarter Pounder meal with jus ketchup and cheese. They get everything else on the damn bill but that meal and I get home and it’s not even in the bag. I don’t understand how it’s not in the bag and why when the LADY literally Heard that I ordered that. This McDonald’s don’t gaf about

Atmosphere: 1

Food: 1

Service: 1

Kvrma

Clearly Ordered A Quarter Pounder meal with jus ketchup and cheese. They get everything else on the damn bill but that meal and I get home and it’s not even in the bag. I don’t understand how it’s not in the bag and why when the LADY literally Heard that I ordered that. This McDonald’s don’t gaf about

Atmosphere: 1

Food: 1

Service: 1

Diana Fossee

Friendly employees, great service ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Sundae, World Famous Fries, Dr Pepper, McDonald

Shelby Desoto

Late night trip to mcd’s turned successful. The gentleman at the window was extremely polite and helpful.

Atmosphere: 5

Food: 5

Service: 5

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