This place needs help. Poor manager or supervisor is slammed trying to get orders together and begging her staff to help. Owner of this location needs to step up their game. Literally saw 4 hard working blue collar guys say they don’t have time to wait 20 minutes again for chicken and won’t be back again. Lunch breaks aren’t all day and this isn’t hard work. Just need adequate staff and a system that is efficient to have orders out like it should be. “Fast Food” not a sit down restaurant.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Fried Chicken
angeli silver
all the staff was very nice the food was good and nothing was missing but the manager was not very helpful was rude it was the night manager on monday i ask one of the staff they said his name was
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fried Chicken
Bloopupop
They have never gotten my order right.
Atmosphere: 1
Food: 2
Service: 1
Hernandez Neal
Popeyes a classic and living legend, it's name should proceed itself - total package in the making - Pop Eyes don't never seem to stop amazing us that's the establishment definitely raised 🤚🙌!
Atmosphere: 5
Food: 5
Service: 5
Lowsey Ways
I ordered TWO TIMES from them at first when my side I picked wasn’t in the bag I thought the dasher ate it but no the second time I made a meal the surf and turf ordered it and my side was red beans it get to my house I look in the box NO SIDE like y’all don’t have sides why have it on there I WAS LOOKING FORWARD TO THOSE RED BEANS respectfully
Atmosphere: 1
Food: 4
Service: 1
lourele roberts
Worst service ever, workers are beyond rude, it’s just unbelievable!!!
Anthony G LaBella Jr
This location is hit or miss for getting good fried chicken. Normally you get chicken that is over fried and flavorless due to the absence of proper marinating. Even the red beans are not seasoned. I been to other Popeyes and their food is good. This location is not being properly operated.
Atmosphere: 3
Food: 2
Service: 3
Stacey
So I went to Popeye's on Loyola in Kenner Louisiana and as I'm pulling up to Popeyes they have a tall black male in his 50s by some enclosed area towards the back smoking crack yeah just where I want to eat I did take a picture of you
Mitchel Roussel
45 minutes in the drive through is absurd. Quality of service and cost don’t align.
Atmosphere: 1
Food: 3
Service: 1
Andrew Piazza
I recently visited this Popeyes location and was extremely disappointed with the service and overall experience. After ordering through the drive-thru and discovering a missing meal upon arriving home, I returned to the restaurant to resolve the issue.
Upon entering, I was met with a chaotic scene. Multiple employees were present, yet none seemed actively engaged in fulfilling orders or assisting customers. I waited for an extended period without acknowledgment, prompting me to place an order through the self-service kiosk.
During this time, I observed several concerning behaviors. One employee took an extended break, leaving their station unattended. Another employee returned from smoking a cigarette without changing gloves, raising serious hygiene concerns. Additionally, I witnessed another employee sitting on the floor behind the counter, engaging in personal activities before returning to work without washing their hands.
The combination of poor customer service and questionable sanitary practices significantly detracted from the dining experience. I urge Popeyes management to address these issues and ensure a more positive and hygienic environment for future customers.
Gender neutral restrooms are disgusting. I won’t go back there. Soap was empty so employees must not wash their hands.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Chicken
Alicia Cousins
Made an online order thru the app for pickup and the store doors where closed. Locked. And on top of that, gave me someone else’s order
Atmosphere: 3
Food: 3
Service: 1
Bobby Boucher Catering
Latoya always go above and beyond to provide excellent service.
Atmosphere: 5
Food: 5
Service: 5
Walter Barconey
The service at the drive-through is terrible. I asked the question to a young lady and she told me yeah it works, but I was sitting at the drive-through for over an hour, but yet she didn’t respond or answered my call.
Atmosphere: 1
Food: 1
Service: 1
Haley Adams
This place has terrible service and the workers don’t want to do their job! We ordered inside, we were the only ones in there besides this guy who ordered after us. I noticed that the guy wanted to get his order taken at the counter but the worker insisted that he use the kiosk. And when he said that he doesn’t know how to use it, they said “Okay well you’re gonna have to wait.” I thought that was rude. He also got his food way before us like 20 minutes before. We were waiting and waiting for 30 to 35 minutes and the workers said they were waiting on the fries but once we finally got our order, the fries were cold and not fresh at all. So they were definitely not waiting on fries. Also the biscuits were very hard. Other locations have softer and more buttery biscuits. This was the first time i’ve gotten a hard, un-fresh biscuit in a while. They also messed up my sandwich. I got the bacon and cheese spicy chicken sandwich with no pickles and I got just cheese and pickles. We told them that they forgot the bacon and this lady had an attitude saying, “I know I put everything on there!” And then she finally said i’ll just make another one, of course with an attitude and dirty looks. Other than all of that, most of the food was good, like the red beans and the sandwiches. DO NOT GO TO THIS POPEYES. Very rude, they give dirty looks, and it seems like they don’t want to do their job!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Golden BBQ Bacon & Cheese Chicken Sandwich
This place needs help. Poor manager or supervisor is slammed trying to get orders together and begging her staff to help. Owner of this location needs to step up their game. Literally saw 4 hard working blue collar guys say they don’t have time to wait 20 minutes again for chicken and won’t be back again. Lunch breaks aren’t all day and this isn’t hard work. Just need adequate staff and a system that is efficient to have orders out like it should be. “Fast Food” not a sit down restaurant.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Fried Chicken
all the staff was very nice the food was good and nothing was missing but the manager was not very helpful was rude it was the night manager on monday i ask one of the staff they said his name was
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fried Chicken
They have never gotten my order right.
Atmosphere: 1
Food: 2
Service: 1
Popeyes a classic and living legend, it's name should proceed itself - total package in the making - Pop Eyes don't never seem to stop amazing us that's the establishment definitely raised 🤚🙌!
Atmosphere: 5
Food: 5
Service: 5
I ordered TWO TIMES from them at first when my side I picked wasn’t in the bag I thought the dasher ate it but no the second time I made a meal the surf and turf ordered it and my side was red beans it get to my house I look in the box NO SIDE like y’all don’t have sides why have it on there I WAS LOOKING FORWARD TO THOSE RED BEANS respectfully
Atmosphere: 1
Food: 4
Service: 1
Worst service ever, workers are beyond rude, it’s just unbelievable!!!
This location is hit or miss for getting good fried chicken. Normally you get chicken that is over fried and flavorless due to the absence of proper marinating. Even the red beans are not seasoned. I been to other Popeyes and their food is good. This location is not being properly operated.
Atmosphere: 3
Food: 2
Service: 3
So I went to Popeye's on Loyola in Kenner Louisiana and as I'm pulling up to Popeyes they have a tall black male in his 50s by some enclosed area towards the back smoking crack yeah just where I want to eat I did take a picture of you
45 minutes in the drive through is absurd. Quality of service and cost don’t align.
Atmosphere: 1
Food: 3
Service: 1
I recently visited this Popeyes location and was extremely disappointed with the service and overall experience. After ordering through the drive-thru and discovering a missing meal upon arriving home, I returned to the restaurant to resolve the issue.
Upon entering, I was met with a chaotic scene. Multiple employees were present, yet none seemed actively engaged in fulfilling orders or assisting customers. I waited for an extended period without acknowledgment, prompting me to place an order through the self-service kiosk.
During this time, I observed several concerning behaviors. One employee took an extended break, leaving their station unattended. Another employee returned from smoking a cigarette without changing gloves, raising serious hygiene concerns. Additionally, I witnessed another employee sitting on the floor behind the counter, engaging in personal activities before returning to work without washing their hands.
The combination of poor customer service and questionable sanitary practices significantly detracted from the dining experience. I urge Popeyes management to address these issues and ensure a more positive and hygienic environment for future customers.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Gender neutral restrooms are disgusting. I won’t go back there. Soap was empty so employees must not wash their hands.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Chicken
Made an online order thru the app for pickup and the store doors where closed. Locked. And on top of that, gave me someone else’s order
Atmosphere: 3
Food: 3
Service: 1
Latoya always go above and beyond to provide excellent service.
Atmosphere: 5
Food: 5
Service: 5
The service at the drive-through is terrible. I asked the question to a young lady and she told me yeah it works, but I was sitting at the drive-through for over an hour, but yet she didn’t respond or answered my call.
Atmosphere: 1
Food: 1
Service: 1
This place has terrible service and the workers don’t want to do their job! We ordered inside, we were the only ones in there besides this guy who ordered after us. I noticed that the guy wanted to get his order taken at the counter but the worker insisted that he use the kiosk. And when he said that he doesn’t know how to use it, they said “Okay well you’re gonna have to wait.” I thought that was rude. He also got his food way before us like 20 minutes before. We were waiting and waiting for 30 to 35 minutes and the workers said they were waiting on the fries but once we finally got our order, the fries were cold and not fresh at all. So they were definitely not waiting on fries. Also the biscuits were very hard. Other locations have softer and more buttery biscuits. This was the first time i’ve gotten a hard, un-fresh biscuit in a while. They also messed up my sandwich. I got the bacon and cheese spicy chicken sandwich with no pickles and I got just cheese and pickles. We told them that they forgot the bacon and this lady had an attitude saying, “I know I put everything on there!” And then she finally said i’ll just make another one, of course with an attitude and dirty looks. Other than all of that, most of the food was good, like the red beans and the sandwiches. DO NOT GO TO THIS POPEYES. Very rude, they give dirty looks, and it seems like they don’t want to do their job!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Golden BBQ Bacon & Cheese Chicken Sandwich
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