Nicky has such amazing customer service ! Energy was good on this beautiful day and my drink was made correctly. Definitely a highlight of the morning. :)
Atmosphere: 5
Food: 5
Service: 5
Walter Sherrod
This place is slow for a Starbucks. We waited almost 15 minutes inside for a grande cold brew. Seriously?! 15 minutes for a drink? Nope, will not come back here again. Read the latest reviews. I am not the only one complaining about the wait. And no, I will not accept the auto response to this review, and neither should anyone else who reads my review.
Atmosphere: 2
Food: 3
Service: 1
Jamie Blaire
I go to starbucks close to every day, maybe every other day. I normally don’t go so early but they were open and I had a long drive ahead of me. I understand being upset if someone is coming a few minutes after opening as someone who is also a barista. However, it’s no excuse to be extremely rude. The women who answered us through the speaker started off with “what do you want” and then proceeds to say “can’t hear you.” In the middle of my boyfriend ordering. No customer service at all. Very rude tone. We pull up to the window and my boyfriend is extremely polite because he is ALSO in the service industry. He even left saying “Hope you have a great day” and she just gave him the side eye. All we ordered was a strawberry lemonade. There is absolutely no reason we should be leaving starbucks feeling guilty for a strawberry lemonade just because it’s early in the morning. I’m hoping she was just having one of those days but from looking at previous reviews…. this might be an active problem management should check out. Maybe try a friendly person in your drive through.
Atmosphere: 1
Food: 4
Service: 1
Mark Streva
Would be nice if you didn't have to fix your coffee on top of the garbage cans. Unpleasant smell and fruit flies.
Atmosphere: 3
Food: 4
Service: 4
Mr Salty
Please have your lazy incoherent drive thru employees moved to a position without customer interaction. I had to listen to the lady talking about her personal life through the speaker the entire time while we were trying to order. Then she repeated our order back and it was NOT at all what we ordered. We corrected her, she said uh huh. And still rang it wrong. When we went to pick them up at window she was rude there also never saying a word and immediately closed the window on us when we tried to point out they were wrong and were mocha. She also charged us extra for the wrong drink. I’ll be by later to get my correct drinks or my money. We shouldn’t pay premium prices for dollar tree service.
Also, when people order no dairy, there is usually a reason and when you mess that up, they literally CAN’T drink the drink. Thanks again.
Atmosphere: 1
Food: 1
Service: 1
Ambrose Lewis
Took 45 mins in drive thru & my coffee was horrible ! Not coming bck !
Atmosphere: 1
Food: 1
Service: 1
Josue M
I ordered a frappé, and the milk is spoiled. It's impossible for them not to realize the quality of the product they're offering to consumers.
Food: 1
Bernard
Just an average Starbucks.
Atmosphere: 3
Food: 4
Service: 3
Megan Johnson
They are always striving to get my detailed order right and tasty. Im so lucky this location is closest to me because they are THE BEST!
Mia
They gave me a half full Venti today. Not going back to this location
They wouldn't sell me a cup of water for my 1 year old. They told me I could buy her a bottle of water.. shes one.. what was she supposed to do with that?! Even mcdonalds sells cups of water. Customer Service here is awful.
Service: 1
Sally Wightkin
I love Starbucks
Atmosphere: 5
Food: 5
Service: 5
Paul Kannegieter
It has happened several times at this location that when going through the drive through the venti flat white is only 3/4 full. When you pay more than $7 for a beverage you expect a full cup.
Maris Bynum
Jasmine is so sweet! I came through the drive through and the she was so incredibly kind and bubbly. My order was perfect. But honestly even if it wasn’t, I wouldn’t have cared. Lol it is so refreshing to have a kind interaction with someone. You made my day, girl.
Atmosphere: 5
Food: 5
Service: 5
jeffrey koontz
I've had a good experience here—staff are patient with my complicated orders and quick with drinks. Just note there's a new policy: no seating without a purchase. Understandable, but worth knowing if you're planning to stay without buying something.
Nicky has such amazing customer service ! Energy was good on this beautiful day and my drink was made correctly. Definitely a highlight of the morning. :)
Atmosphere: 5
Food: 5
Service: 5
This place is slow for a Starbucks. We waited almost 15 minutes inside for a grande cold brew. Seriously?! 15 minutes for a drink? Nope, will not come back here again. Read the latest reviews. I am not the only one complaining about the wait. And no, I will not accept the auto response to this review, and neither should anyone else who reads my review.
Atmosphere: 2
Food: 3
Service: 1
I go to starbucks close to every day, maybe every other day. I normally don’t go so early but they were open and I had a long drive ahead of me. I understand being upset if someone is coming a few minutes after opening as someone who is also a barista. However, it’s no excuse to be extremely rude. The women who answered us through the speaker started off with “what do you want” and then proceeds to say “can’t hear you.” In the middle of my boyfriend ordering. No customer service at all. Very rude tone. We pull up to the window and my boyfriend is extremely polite because he is ALSO in the service industry. He even left saying “Hope you have a great day” and she just gave him the side eye. All we ordered was a strawberry lemonade. There is absolutely no reason we should be leaving starbucks feeling guilty for a strawberry lemonade just because it’s early in the morning. I’m hoping she was just having one of those days but from looking at previous reviews…. this might be an active problem management should check out. Maybe try a friendly person in your drive through.
Atmosphere: 1
Food: 4
Service: 1
Would be nice if you didn't have to fix your coffee on top of the garbage cans. Unpleasant smell and fruit flies.
Atmosphere: 3
Food: 4
Service: 4
Please have your lazy incoherent drive thru employees moved to a position without customer interaction. I had to listen to the lady talking about her personal life through the speaker the entire time while we were trying to order. Then she repeated our order back and it was NOT at all what we ordered. We corrected her, she said uh huh. And still rang it wrong. When we went to pick them up at window she was rude there also never saying a word and immediately closed the window on us when we tried to point out they were wrong and were mocha. She also charged us extra for the wrong drink. I’ll be by later to get my correct drinks or my money. We shouldn’t pay premium prices for dollar tree service.
Also, when people order no dairy, there is usually a reason and when you mess that up, they literally CAN’T drink the drink. Thanks again.
Atmosphere: 1
Food: 1
Service: 1
Took 45 mins in drive thru & my coffee was horrible ! Not coming bck !
Atmosphere: 1
Food: 1
Service: 1
I ordered a frappé, and the milk is spoiled. It's impossible for them not to realize the quality of the product they're offering to consumers.
Food: 1
Just an average Starbucks.
Atmosphere: 3
Food: 4
Service: 3
They are always striving to get my detailed order right and tasty. Im so lucky this location is closest to me because they are THE BEST!
They gave me a half full Venti today. Not going back to this location
Food: 1
Restaurantji Recommends
They wouldn't sell me a cup of water for my 1 year old. They told me I could buy her a bottle of water.. shes one.. what was she supposed to do with that?! Even mcdonalds sells cups of water. Customer Service here is awful.
Service: 1
I love Starbucks
Atmosphere: 5
Food: 5
Service: 5
It has happened several times at this location that when going through the drive through the venti flat white is only 3/4 full. When you pay more than $7 for a beverage you expect a full cup.
Jasmine is so sweet! I came through the drive through and the she was so incredibly kind and bubbly. My order was perfect. But honestly even if it wasn’t, I wouldn’t have cared. Lol it is so refreshing to have a kind interaction with someone. You made my day, girl.
Atmosphere: 5
Food: 5
Service: 5
I've had a good experience here—staff are patient with my complicated orders and quick with drinks. Just note there's a new policy: no seating without a purchase. Understandable, but worth knowing if you're planning to stay without buying something.
Atmosphere: 4
Food: 4
Service: 4
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