Starbucks
817 W Esplanade Ave, Kenner
(504) 472-6190
Recent Reviews
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Fast as a Starbucks can be i guess
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
It is extremely cold in this establishment!!! If you plan on going to get some work done, bring two jackets and a blanket!
Atmosphere: 1
Food: 5
Service: 5
Worst Starbucks I have ever been to. I did a mobile order for a cold brew and it was supposedly to be ready at 4:42. I didn’t get it til 5:00. Three people working. Idk if they are understaffed. On top of that my drink was not right.
While I always look forward to the customer service experience Mike gives, Brittany was awesome when making my doe UAL pour over drinks. Totally upbeat for so early on a Sunday morning!!!
Atmosphere: 5
Food: 5
Service: 5
cleanest restrooms ive everseen in my liiife also julie is very nice and good at her job. they should make her the ceo.
Atmosphere: 5
Food: 5
Service: 5
Love SBX , however for some reason every time I walk in I tell myself: don’t mess up their pronouns, don’t mess up their pronouns .. don’t ..
I was going to come in and get a drink at 5:30pm today, but the lobby was closed. As I was going to get back in my car and go through drive through, I overheard the lady at the speaker saying the ovens were broken. I was very disappointed with how tonight went. I was really looking forward to sitting in the lobby and trying the new turkey sage danish.
Atmosphere: 1
Food: 1
Service: 3
I go here twice a week since 2014 and although the line can be ridiculously long at times, it moves quickly. Always friendly customer service, clean, and they rarely mess up your order. I do wish y'all could get a 2nd regular chocolate syrup option for the mocha flavor. It's a bit intense!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Sandwich
service here really fell off. it used to be good but it takes forever to get just a simple coffee now and they're always mixing up orders. they don't even read the names at the drive thru in the morning thankfully i paid enough attention for us both
EDIT : tried again, went back today. ordered on mobile at 8:40. was in drive thru line and she told me my order was being made. then after a few minutes, she tried to hand me the wrong coffee. then, she told me they hadn't made my coffee yet and i should park and they'll bring it out. no problem, i do. well they never bring it out. so i go in and i'm not even rude, just tired of waiting and im treated like im being rude. just bad customer service all around. i know its busy but the workers at mcdonald's are more accurate and aware of what's happening around them. it shouldn't take me 15 minutes to pick up a mobile order
Atmosphere: 3
Food: 3
Service: 2
It has been many years since I've been here. Coffee is better at McDonalds and the staff is rude and pretentious. Now I understand why Starbucks has a new CEO. If you look at all my comments you'll see that I rarely complain or post anything negative about a company.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
literally wasted gas for them to be closed. says 930 they were closed way earlier.
100% recommended
Atmosphere: 5
Food: 5
Service: 5
There are no outdoor trash cans. None! Place a trash can in drive up so customers have a place to put their old Starbucks cups to make room for their new Starbucks drinks.
Atmosphere: 1
Service: 1
The best coffee in the
Atmosphere: 5
Food: 5
Service: 5
My favorite place
Atmosphere: 5
Food: 5
Service: 5
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