Starbucks Coffee Company
817 W Esplanade Ave, Kenner
(504) 472-6190
Recent Reviews
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Order coffee for here. Attendant poured the coffee in a cup and forgot about me while preparing to go orders.
Atmosphere: 5
Food: 5
Service: 2
So very relaxing atmosphere. Everyone was so nice. Everything was delicious. Highly recommended š š
Atmosphere: 5
Food: 5
Service: 5
awful honestly, we went through the drive through he gave our drink to the car before us took it back then proceeded to give it to us.On top of that one of the drinks look like it had been sitting with noo sticker on the cup and didnāt look like what we ordered just all over the place honestly
Food: 1
Service: 1
Oliver is always very friendly and makes my mornings. Coffee is always perfect-just how I like it!
Atmosphere: 5
Food: 5
Service: 5
Whatās the point of ordering through the mobile app but still having to wait 20 minutes after the time the app tells. It should not take 20 minutes to make 2 drinks. The barista Mary has no sense of urgency. The only reason I didnāt wait longer was because the shift lead told Mary to prioritize my drinks. I will not be back. Forever going to the wilshire location.
Atmosphere: 1
Food: 3
Service: 1
Ell (our server) was very sweet and she gave my entire friend group cake pops and upgraded us to the biggest size drinks because we waited for their technical difficulties to pass. She even took our group picture for us, and made sure we had good lighting with our cake pops and drinks in the picture! It turned out super cute and best experience weāve ever had!! It made our Christmas truly special! Thank you Ell!!!
Atmosphere: 5
Food: 5
Service: 5
Ive gone to this starbucks many times now and im always disappointed. Either my drink takes 15 longer than the expected time to make or its not right .
Atmosphere: 1
Food: 1
Service: 1
Iām not sure what happened to this store, it used to be the best between New Orleans and Metairie and the service is absolutely terrible now! They need more staff! One worker at night and during the holidays is insane. You pull up to the speaker and they make you wait 10 minutes before ordering. Granted the girl who is always in there working is busting her butt but she needs help!
The baristas were kind but the manager was very off-putting and made the baristas look scared. It also smelled weird in the building, like bad milk.
Atmosphere: 1
Food: 2
Service: 1
I ordered two lattes in ceramic mugs. After about 15 minutes, I asked for 2 glasses of water, but it took another 15 minutes of waiting in line just to get it. Many people were standing around, and the service didnāt feel very organized or professional
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
My only complaint is this place needs a MOBLIE ONLY LANE. So dumb people who don't know how to you an app can wait for awhile like they make the rest of us smarter people.
Food: 5
Service: 3
My drink was made incorrectly (I asked for a strawberry matcha and got a frappe instead) and when I asked the manager on duty (I believe her name was Senta?) to please remake it she was very rude and unprofessional. I will not be coming back to this location. :(
Atmosphere: 1
Food: 2
Service: 1
Some of the employees were just standing out in group blocking the drive thru, idk what they were doing but I ended up leaving and they seen there was cars waiting and just didnāt turn their heads⦠weird
I stop in various locations due to my work bringing me all over the Greater New Orleans area. This location has been the most consistent where they seem to have pride in the product they create. Iāve encountered only friendly staff here.
Atmosphere: 5
Food: 5
Service: 5
Coffee was fine. Attitude of employees was not good.
Atmosphere: 3
Food: 5
Service: 1
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