I’ve been here plenty of times I like the food but I’ve had enough The people who work here are so unprofessional and rude, they literally will argue with you that you are wrong about YOUR OWN ORDER, if you get the wrong thing they won’t fix it unlike other places if something is wrong they will fix it, it’s all about the customers if I order something and I get another because the cashier got it wrong why am I not able to get what I wanted ? smh they won’t take accountability customer service will make you not want to come back.
Atmosphere: 1
Food: 3
Service: 1
KeMyri Stewart
I put it an order for small onion rings and fries and not only were they $12. Very overpriced, but i waited more than 30 minutes on my order. There should be no reason fries and onion rings should take more than 10 minutes if even that.
Atmosphere: 2
Food: 2
Service: 1
kilauni
These wings and crawfish balls were so damn good! I got garlic parm and bourbon glaze for the wings, can’t even pick a favorite! I was surprised how much I enjoyed the garlic dry rub since I usually stick to saucy wings. The order was 100% correct, hot upon arrival, and good portions! I’ll be back!
Food: 5
Akamia seals
I’m not from Louisiana and I wanted to try some good Hot Wings and came across this place and paid $17 for a 10 piece all flats hot wing plate with no fries and asked for them to be fried hard just to get soggy hot wings with no fries for that price.
Atmosphere: 1
Food: 1
Service: 3
Teira Lewis
The woman with the blonde hair the cashier may be the owner is very rude.On the phone was very impolite and not very helpful. In the store she told me to “pipe down” because I asked did they already fulfill my order and if not would I be able to change the wing flavor to the one I was trying to ask for on the phone. Cook was very nice and told me have a great day she was very appreciated !
Atmosphere: 3
Food: 5
Service: 1
Darrianjae Day
I ordered a 6 piece sweet heat wings with mesquite ranch fries (got regular Cajun ranch) and a bbq (doesn’t taste like BBQ, possibly homemade) with Cajun ranch fries. The wings were very salty, as if it was overly seasoned. The ghetto punch taste like pure pineapple juice so if you’re a fan of pineapple then get it if not don’t! The vibes service and atmosphere is amazing!
Atmosphere: 5
Food: 2
Service: 5
Andrew Choudhry
This was our first time at this location. It was delicious! We had been to the one near Rampart Blvd previously and loved it. The crawfish bites, Cajun ranch fries and the wings are delicious. Definitely will be back!
I ordered three six piece wing combos from door dash and only received two. I first contacted my dasher to let them know I was missing an order, but the dasher said they were only given one bag with the drink holder. I called the restaurant and asked about the missing wing combo. I spoke with two different ladies and they were both very rude and unprofessional. They insisted they gave the dasher two bags and that she must have given my order to someone else. They said they couldn’t help me and that I needed to contact Door Dash.I even asked if they could make another order and I would come pick it up, but they refused. They ended up hanging up on me and did not take any responsibility. I will not be ordering from Wing Snack Express again.
Service: 1
Telyameka Burl
The food was great but they need to work on their hospitality! The worker who took my order was so unfriendly and had an attitude like she didn't want to be there at all!
Got the sweet hot wings and fries and all of it was fantastic. Wings were juicy, some of the best wings I’ve had in awhile. Will definitely make this a must stop every time I come back to New Orleans! Straight slacking if you skip out on this
Wings nasty and fires
Atmosphere: 4
Food: 1
Service: 1
I’ve been here plenty of times I like the food but I’ve had enough The people who work here are so unprofessional and rude, they literally will argue with you that you are wrong about YOUR OWN ORDER, if you get the wrong thing they won’t fix it unlike other places if something is wrong they will fix it, it’s all about the customers if I order something and I get another because the cashier got it wrong why am I not able to get what I wanted ? smh they won’t take accountability customer service will make you not want to come back.
Atmosphere: 1
Food: 3
Service: 1
I put it an order for small onion rings and fries and not only were they $12. Very overpriced, but i waited more than 30 minutes on my order. There should be no reason fries and onion rings should take more than 10 minutes if even that.
Atmosphere: 2
Food: 2
Service: 1
These wings and crawfish balls were so damn good! I got garlic parm and bourbon glaze for the wings, can’t even pick a favorite! I was surprised how much I enjoyed the garlic dry rub since I usually stick to saucy wings. The order was 100% correct, hot upon arrival, and good portions! I’ll be back!
Food: 5
I’m not from Louisiana and I wanted to try some good Hot Wings and came across this place and paid $17 for a 10 piece all flats hot wing plate with no fries and asked for them to be fried hard just to get soggy hot wings with no fries for that price.
Atmosphere: 1
Food: 1
Service: 3
The woman with the blonde hair the cashier may be the owner is very rude.On the phone was very impolite and not very helpful. In the store she told me to “pipe down” because I asked did they already fulfill my order and if not would I be able to change the wing flavor to the one I was trying to ask for on the phone. Cook was very nice and told me have a great day she was very appreciated !
Atmosphere: 3
Food: 5
Service: 1
I ordered a 6 piece sweet heat wings with mesquite ranch fries (got regular Cajun ranch) and a bbq (doesn’t taste like BBQ, possibly homemade) with Cajun ranch fries. The wings were very salty, as if it was overly seasoned. The ghetto punch taste like pure pineapple juice so if you’re a fan of pineapple then get it if not don’t! The vibes service and atmosphere is amazing!
Atmosphere: 5
Food: 2
Service: 5
This was our first time at this location. It was delicious! We had been to the one near Rampart Blvd previously and loved it. The crawfish bites, Cajun ranch fries and the wings are delicious. Definitely will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ranch Fries, Chicken Wings, Cajun Ranch Fries
The customer service and the atmosphere are amazing. The food was decent and the juice was way too sweet for me, but overall not bad.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Fried Wings, Chicken Wings
The customer service and the atmosphere are amazing. The food was decent and the juice was way too sweet for me, but overall not bad.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Remix, Fried Wings, Chicken Wings
Restaurantji Recommends
Good food, but horrible customer service
Great Food! Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Lemonade, Chicken Wings, Crawfish Balls Plate
I ordered three six piece wing combos from door dash and only received two. I first contacted my dasher to let them know I was missing an order, but the dasher said they were only given one bag with the drink holder. I called the restaurant and asked about the missing wing combo. I spoke with two different ladies and they were both very rude and unprofessional. They insisted they gave the dasher two bags and that she must have given my order to someone else. They said they couldn’t help me and that I needed to contact Door Dash.I even asked if they could make another order and I would come pick it up, but they refused. They ended up hanging up on me and did not take any responsibility. I will not be ordering from Wing Snack Express again.
Service: 1
The food was great but they need to work on their hospitality! The worker who took my order was so unfriendly and had an attitude like she didn't want to be there at all!
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Cajun Ranch Fries, Honey BBQ Wings and Ranch Fries
Got the sweet hot wings and fries and all of it was fantastic. Wings were juicy, some of the best wings I’ve had in awhile. Will definitely make this a must stop every time I come back to New Orleans! Straight slacking if you skip out on this
Atmosphere: 5
Food: 5
Service: 5
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