We LOVE El Pollo Loco. We thoroughly enjoyed our lunch today. The staff was pleasant and the food was prompt. Thank you for the great lunch!
Ashleigh Worley
Chicken Avocado Taco; Chicken Nachos--both are great.
Atmosphere: 5
Food: 5
Service: 5
Sunflower
$9 for a burrito no drink or side?
Jason Morlewski
Great restaurant. You can watch them actually grill the chicken and the smell was amazing . Great food !
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 3 Piece Chicken Meal
Holly Jolly
Love the burritos here! Very filling
Atmosphere: 5
Food: 5
Service: 5
Wallice Crewell
Food was great and you truly felt like you were in Mexico! Mine was too big for 1 person so the rest came home as lunch the next day. The wait time on everything was so very short! Friendly staff and clean restaurant, we will be going back! ❤️
Atmosphere: 5
Food: 5
Service: 5
Morris Skipper
Need to update selections on the outside drive-thru board.
Atmosphere: 5
Food: 5
Service: 5
Silbya Bennett
The chicken Burrito was sooo good ! I’ll be going back soon !!
Atmosphere: 5
Food: 5
Service: 5
Allen Dupuis
You need a better manager at the Lafayette Louisiana store he is very rude to the employees
DDarcseid
Outside of Cali El Pollo Loco is SO MUCH BETTER! LA.... AZ..... you get what you pay for.
Great chicken, terrible customer service. Stand at the counter as long as you wish. They will not offer help unless you ask. You will have to ask for everything like plates, utensils, napkins, lids. they have a giant window decal telling you that if you order their 16 pc meal that you get a half chicken for free. If you don’t specifically ask about it, they will not offer it or honor their promotion later if you specifically mention it without a great deal of hassle.
Restroom on par with average middle of no where gas station.
Will not return. Food not worth the problems.
Tangela Bellard
I can't comment on the atmosphere because I' m usually in the drive thru. The food is great. I've tried a few different things there and have grown to favorite the avocado items and I love the chicken nachos 😋 I will go back and you should try it as well.
Brenda Rodriguez
So they have advertised that you get 1/2 a chicken when you order a 16 or more family meal! The customer shouldn’t have to ask for the 1/2 chicken when it’s advertised that it comes with it for free when you order a 16 piece meal but the lady at the window today was very rude and said that we have to order it and it’s not automatic that it’s free but has to be requested! She said “I’ll give it to you this time” like seriously lady it comes with my 16 piece meal and as the customer we shouldn’t have to request something that is free with my purchase! The issue is we not the whole 1/2 chicken being free and us not getting it unless requested but it was the lady’s attitude about the promotion and how she treated us as the customer! She seems mad that we even asked about the 1/2 chicken and that she had to give us the 1/2 chicken for free! I mean why promote something that you aren’t going to even offer or give your customers! This employee at the window needs to be moved from taking order because she has not customer service and a bad attitude!
Darle Broussard
The shrimp tostadas are delicious (shrimp and chicken also). Everything that I've tried is really good. Love the seasoning! Prices are also reasonable.
John Strong
Upscale Mexican fast food.
Food tasted very good. Nice salsa bar.
Portion size was a little small for me, but im a big eater, fine for normal people.
We LOVE El Pollo Loco. We thoroughly enjoyed our lunch today. The staff was pleasant and the food was prompt. Thank you for the great lunch!
Chicken Avocado Taco; Chicken Nachos--both are great.
Atmosphere: 5
Food: 5
Service: 5
$9 for a burrito no drink or side?
Great restaurant. You can watch them actually grill the chicken and the smell was amazing . Great food !
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 3 Piece Chicken Meal
Love the burritos here! Very filling
Atmosphere: 5
Food: 5
Service: 5
Food was great and you truly felt like you were in Mexico! Mine was too big for 1 person so the rest came home as lunch the next day. The wait time on everything was so very short! Friendly staff and clean restaurant, we will be going back! ❤️
Atmosphere: 5
Food: 5
Service: 5
Need to update selections on the outside drive-thru board.
Atmosphere: 5
Food: 5
Service: 5
The chicken Burrito was sooo good !
I’ll be going back soon !!
Atmosphere: 5
Food: 5
Service: 5
You need a better manager at the Lafayette Louisiana store he is very rude to the employees
Outside of Cali El Pollo Loco is SO MUCH BETTER! LA.... AZ..... you get what you pay for.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Great chicken, terrible customer service. Stand at the counter as long as you wish. They will not offer help unless you ask. You will have to ask for everything like plates, utensils, napkins, lids. they have a giant window decal telling you that if you order their 16 pc meal that you get a half chicken for free. If you don’t specifically ask about it, they will not offer it or honor their promotion later if you specifically mention it without a great deal of hassle.
Restroom on par with average middle of no where gas station.
Will not return. Food not worth the problems.
I can't comment on the atmosphere because I'
m usually in the drive thru. The food is great. I've tried a few different things there and have grown to favorite the avocado items and I love the chicken nachos 😋 I will go back and you should try it as well.
So they have advertised that you get 1/2 a chicken when you order a 16 or more family meal! The customer shouldn’t have to ask for the 1/2 chicken when it’s advertised that it comes with it for free when you order a 16 piece meal but the lady at the window today was very rude and said that we have to order it and it’s not automatic that it’s free but has to be requested! She said “I’ll give it to you this time” like seriously lady it comes with my 16 piece meal and as the customer we shouldn’t have to request something that is free with my purchase! The issue is we not the whole 1/2 chicken being free and us not getting it unless requested but it was the lady’s attitude about the promotion and how she treated us as the customer! She seems mad that we even asked about the 1/2 chicken and that she had to give us the 1/2 chicken for free! I mean why promote something that you aren’t going to even offer or give your customers! This employee at the window needs to be moved from taking order because she has not customer service and a bad attitude!
The shrimp tostadas are delicious (shrimp and chicken also). Everything that I've tried is really good. Love the seasoning! Prices are also reasonable.
Upscale Mexican fast food.
Food tasted very good. Nice salsa bar.
Portion size was a little small for me, but im a big eater, fine for normal people.
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