IHOP
3230 NE Evangeline Thruway, Lafayette
(337) 235-3630
Recent Reviews
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I order online often and my food is never ready at the time for pick up I can never understand when it’s no one in their restaurant
Atmosphere: 1
Food: 1
Service: 1
I ordered an omelet and pancake combo. Got only the pancakes for pickup. And they won't issue a refund. Sad, sad.
Food: 3
Service: 3
The eggs was very dry, toast was almost burnt, bacon was burnt and the bottom of our pancakes was burnt. If you like your food dry and burnt, then this is your place.
Atmosphere: 2
Food: 1
Service: 2
we told the server we weren’t ready to order. she came back not even a minute later and stood there asking us personal questions which made us feel rushed. then our mozzarella app came with 4 instead of 6 and she told us it only comes with 4 and refused to do anything about it until we showed her that it comes with 6. she forgot someone’s entree. when we were closing out she stood over us while we filled out the total. this was saturday night in the side room. her name started with an L
Atmosphere: 3
Food: 2
Service: 1
This place has really gone down in the past years .it was filled with smoke and grease and hot .they had a fan blowing the smoke from the kitchen into the dinning area which made it look very smokey and dark.looks like they haven't clean in months .it's sad they have to put out a sign saying there open .the employees must have broke 5 plates in 30 mins .it's sad the employees have to work in those coditions .I use to enjoy going to that I hop it's been years since I been there look like I won't be back .
Atmosphere: 1
Food: 3
Service: 1
Came to ihop at 10 they said they only do take out orders because they was about to close and they don’t close until 11 now that made me upset
I would have given it 5 stars but 2 of the servers got in a fight leaving the manager to see who didn't get their order taken. She was fantastic.
Atmosphere: 2
Food: 4
Service: 3
Very unprofessional. Staff server used inappropriate language in front of customers. Complained about his co-workers. Complained about the kitchen staff made excuses for why the tables were dirty. Why the floor was dirty, rushed us through our meal shorted us an entire pancake. Never brought out the gravy that was requested. Rushed us through and gave us our checkout receipt before we were half done. Eating the restrooms are filthy. The floors are sticky. The water did not work in the restrooms and I was unable to wash my hands and that is the same restroom that the employees use with a sign saying employees must wash hands. So obviously the females were not washing their hands. This mail server was crude and using f-bombs in front of customers and families and little kids and the entire restaurant seemed to be segregated for some reason as all of the white customers were sent to one side of the restaurant and everyone else was sent to the other side of the restaurant. The server made multiple comments about his friend's girlfriends and and mind your own business and stay out of this conversation and calling some people in the restaurant, his people it was very uncomfortable. Do not recommend this restaurant at all.
This had to be the most uncomfortable and off putting dining experience I have EVER had to date. Food was standard diner fare… no issues here. But the server was constantly saying “people” were after her and she was using aliases. She also stated she was switched at birth and had no birth certificate. Fortunately, we had a PSYCHIATRIST at our table. He immediately diagnosed her as being schizophrenic. All the signs were there. Please pray for her.
Atmosphere: 1
Food: 3
Service: 1
Excellent Customer Service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We were immediately greeted and assisted when we walked in, with warm smiles and positive attitudes. Our server Devante, was excellent, we were seated and cared for immediately, 10/10 service. The atmosphere is full of laughter and great smelling food. All the employees moving fast and keeping busy, it’s nice to see an establishment have such hard working people! The food was presented beautifully, we ordered crepes and they were perfect. The building is old however our table, floor, and seating area was clean and free of debris. 10/10 will be back. Absolutely love the Evangeline IHOP.
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 4
Food: 5
Service: 5
Our recent visit was highly satisfactory. The food was served hot and fresh, complemented by courteous and attentive service. Pricing was reasonable, and the wait time was minimal. We dined after church, and the atmosphere was family-friendly. I would certainly consider visiting again.
Atmosphere: 5
Food: 5
Service: 5
It was Mothers Day morning, and all eight of us had a great time. The food was great, albeit a few errors, but we all ate, and the morning was perfect. Thanks 😊
Atmosphere: 5
Food: 5
Service: 5
Extremely slow service
Dirty tables
Syrup bottles were nasty
Old coffee still on table from other guests.
No customers other than us & service still took forever
Atmosphere: 1
Food: 1
Service: 1
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