Nothing Bundt Cakes

Delicious cakes and really good service

Atmosphere: 5

Food: 5

Service: 5

I ordered a cake ($48) for my boss' birthday but then was told it was not needed. I called to see if I could get a refund as the cake was not to be picked up until the next day. Was told that the store manager Marcia refused a refund even though the cake was not yet made because the ingredients had been purchased, which is silly as they make those cakes in batches and the ingredients will most certainly be used for another cake. I then asked for a store credit to use on another occasion and was told no (no reason given). I do not understand why I could not get a credit on a cake that has not yet been made. I have ordered numerous cakes before but will never order cakes from this place again and will recommend to all of my family and friends that they take their business elsewhere.

Service: 1

I drove in from Alexandria LA. 2 friends ask me to stop and get them something. The cashier was friendly. The place was extremely clean inside

Atmosphere: 5

Food: 5

Service: 5

Best cakes I've ever tried

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bundtlet Bundle, White Chocolate Raspberry Bundtlet

I have a family that doesn’t eat cake, but do love nothing Bundt cakes. I am done though! The manager (one with a nose ring)at the kaliste saloon store is so impersonable and rude. She does NOT say anything to greet you and does not say thank you. Anyone that has been here knows that the cakes are on the pricey side, thank you should always be said on the stores end when a customer is spending money on their product. After reading the reviews it seems as though the manager needs to be replaced bc I am not the only one with a complaint about her rudeness. Not sure why she is still employed with you, unless maybe she is a relative of a higher up!! Haha

Service: 1

Nothing Bundt Cakes consistently delivers excellent quality and service. The staff is friendly, professional, and always makes you feel welcome. The cakes are moist, flavorful, and beautifully decorated, the perfect balance of sweetness and texture. The store is always clean, well organized, and smells incredible. Whether for a special occasion or just a treat, Nothing Bundt Cakes never disappoints. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Kim ( The Manager )
She is very rude !!! This location has been sold out of the Biscoff Special Edition flavor since the first day. I called to ask when maybe they may have some more and was told they only were send enough ingredients to make 700 and sold this 700 out the first day and have no idea when corporate is sending more. I simply asked for corporate contact info so that I may ask them being this is the only store in my area and was told to “GOOGLE IT”, and then she slammed the down in my ear and gave me the dial tone ! Kim maybe Manager isn’t your best skill! I wasn’t rude simply asking about a product your store aells! Is this the way your represent your store and this company? Very Shameful! If your having a bad day learn not to take it out on your customers! I think I will stop spending my hard earned money at this location if that is how I get treated for asking questions !!

Service: 1

The quality of cake has always been good. I’ve never gotten something that wasn’t tasty and well worth the price. Very conveniently located

Atmosphere: 5

Food: 5

Service: 5

I went over there and ordered a bundt carrot cake and it was very dry so I decided to call and speak with the manager and she tells me nobody never complained before. Well I'm somebody! I I just threw it in the trash when I got home ..i just wasted 6 bucks ..very pricey place and you get more frosting than cake

The problem is the price. 5.95 is very high for basically a cupcake or mini bundle cake. Then no utensils. This has nothing to do with the economy. At some point you have to know that people will stop coming in for these prices. Great place if you can afford it

Absolutely appalled by the treatment of my autistic daughter.

We were celebrating a very special day — my twin children’s first grade graduation — and chose to include our 4-year-old autistic daughter for a joyful family lunch at Izumi Ramen in Lafayette, where the staff were incredibly kind and welcoming. We then walked next door to Nothing Bundt Cakes to let the grandparents pick out a celebratory treat for the kids.

The moment we entered, my autistic daughter exclaimed “Happy party!” with pure excitement, as any child might when seeing a room full of cakes and joy. What should have been a sweet moment was met with cold, hostile behavior from a staff member who was on the phone.

Instead of showing any human decency, she stared at my daughter with disgust, making it painfully obvious she had a problem with her simply for being different. When I told my family we should leave due to her behavior, she rudely snapped, “I’m on the phone.” Even after my father-in-law gently explained that our daughter is autistic, the employee doubled down with an even nastier, “I can’t hear, I’m on the phone,” as if her phone call justified her cruel attitude.

Let me be clear: this wasn't about a phone call. This was about a complete lack of compassion and basic human respect — toward a little girl with a disability.

We walked out without making a purchase, and I will never spend a dime at this business again. I urge every family with special needs children, and every person who values decency and inclusion, to take their business elsewhere.

The cakes might be sweet, but the service was absolutely bitter.

We were in the store for less than one minute—just long enough for my 4-year-old autistic daughter to walk in, smile, and exclaim “Happy party!” when she saw a cake on display near the door. It was a sweet, innocent moment. But what followed was appalling.

Instead of welcoming us, the employee immediately made a scene, insisting that we “quiet her down.” I calmly explained that my daughter is autistic and wasn’t screaming—she was simply talking loudly with joy. That explanation fell on deaf ears. There was no empathy, no kindness—only judgment and coldness.

The store was silent aside from my daughter’s voice. Perhaps they aren’t used to actual customers if they’re so disturbed by the sound of a happy child. We were prepared to buy six cakes—but we left empty-handed, humiliated and heartbroken.

I will never step foot in this store again, and I will go out of my way to tell anyone considering a purchase that this business discriminates against autistic individuals. No one deserves to be treated like this—especially not a child who simply saw a cake and felt joy.

Shame on you, Nothing Bundt Cakes.

Ordered a cake off their website, chose delivery. Mistake. Cake was never delivered, called them back same day, they told me 1 out of 5 online orders gets messed up. Said I needed to reorder. So I began to verbally place my order, was interrupted by them saying they were busy, I needed to order online again. Fast forward 2 days later, my pending charge gets charged, for a cake I never received. Called back asking what could be done to rectify my situation, was told by the manager, it's not their problem, they just fulfill orders, I needed to contact the delivery service, Uber eats. I did not order through Uber eats, I ordered from their website, therfore I did not have an Uber eats confirmation number, only a Nothing Bundt Teriible Customer Service confirmation number. So when I called the Uber eats 800 number they gave me, of course, they had no idea what I was talking about and nothing to refer too. Called NBT back, again, nothing but deflection and zero ownership. No cake, $56 out of pocket, zero compensation from anyone. The worst customer service ever. Total trash business model.

there was an issue with my order but I genuinely appreciate the way they handled it & saved the day! with service like that, y’all have a forever customer! thank y’all so much!

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