Papa Johns Pizza
1418 Johnston St, Lafayette
(337) 234-7272
Recent Reviews
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*Buyer Beware* Gloves are not worn during food preparation. I just stopped by to order food and saw no gloves being worn during the food prep. I asked the gentleman at the front about them preparing food without gloves and he stated, “gloves are not worn while preparing your food and would I still like to order.” I declined for sanitation concerns gloves should be required. It’s very unfortunate, especially with all the health crisis and I will not be returning
Service: 1
Awesome as usual!!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered a pizza around lunch time and the wait time that it gave was from about 12:30-12:45. I wasn't expecting it to be ready at 12:30 because I had just placed the order, however as soon as I got in my car to pick it up it said it was ready. It was a large 1 topping (pepperoni) pizza and I added two extra toppings so I didn't think much of it. When I got there at 12:30 the pizza was not actually ready and there was only one person inside working. I'm assuming they marked it as ready so their time wouldn't go up while I was waiting. I would not have had an issue with this if the pizza was made properly. My Pepperoni pizza had one peperoni on per slice (if that) and was just sprinkled with the other two toppings. If anything it looked more like a cheese pizza with added toppings. Furthermore, the pepperonis did not taste like they were fully cooked. They were still quite flimsy on the outer parts and had the texture of lunch meat. This leads me to believe that the pizza was rushed because there was only one person doing all the orders when I walked in and they looked pretty stressed. Another thing that was off-putting was watching that employee handle all the pizzas with their bare hands. I understand that sometimes hands can be more sanitary than gloves, but they were touching their phone and other items in between making the pizzas. I don't really blame the person working because they had no help during what seemed to be a lunchtime rush, but this all resulted in a pretty disappointing experience on my part. I have never had an issue with this Papa johns, but after seeing how things are run at this particular location I do not think I will be returning.
Atmosphere: 4
Food: 2
Service: 3
Good ole PaPa Johns. Never fails ya.
Atmosphere: 2
Food: 4
Service: 4
Good ole PaPa Johns. Never fails ya.
Atmosphere: 2
Food: 4
Service: 4
Dimitri and his faithful team provided exceptional customer service at Papa John's! When we encountered a technical issue with our order, he went above and beyond to resolve the problem. Despite the inconvenience, he remained calm, professional, and courteous. His dedication to making things right and ensuring our satisfaction was truly impressive. Thanks to Dimitri's outstanding leadership and commitment to customer care, we will definitely continue to do business with Papa John's in the future. Keep up the fantastic work, Dimitri - your efforts are truly appreciated!
Atmosphere: 4
Food: 5
Service: 5
Dimitri and his faithful team provided exceptional customer service at Papa John's! When we encountered a technical issue with our order, he went above and beyond to resolve the problem. Despite the inconvenience, he remained calm, professional, and courteous. His dedication to making things right and ensuring our satisfaction was truly impressive. Thanks to Dimitri's outstanding leadership and commitment to customer care, we will definitely continue to do business with Papa John's in the future. Keep up the fantastic work, Dimitri - your efforts are truly appreciated!
Atmosphere: 4
Food: 5
Service: 5
Redheaded guy is great and super friendly. Took care of me and other guests quickly and with a proper disposition. The girl with the 2 nostril piercings needs to learn how to work customer service. Acknowledging the customers is a step in the right direction. Rather than looking people dead in the eye and walking away with your frozen coffee drink cross contaminating everything.
Vegetarian options: Build your own pizza or get a veggie one.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Garlic Parmesan Breadsticks, Chicken Wings, Spinach Alfredo Specialty Pizza, Chicken Poppers, Chocolate Chip Cookie
Ordered a papa bowl and nothing but grease! Waiting for management to reach out to me for a refund but doubt they will, I didn’t even eat it!
Kid-friendliness: Very Good food if not the best on the planet 5 stars hands down if your ever in town stop by it is most definitely worth the wait and money
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadsticks
Restaurantji Recommends
Fast service, good food.
Atmosphere: 5
Food: 5
Service: 5
Always great pizza, great service and great quality! The young gentleman working tonight was super kind. It seems such customer service ( with even most basic manners) is becoming increasingly rare. Hold onto the ones who represent the brand in such a manner!
Atmosphere: 5
Food: 5
Service: 5
Fantastic staff and management. I had an issue with my order and Demetri went above and beyond to ensure I received what I paid for. Great
Atmosphere: 5
Food: 5
Service: 5
There was only one Employee working when I went, he was nice ,friendly and had my order ready in 10min. It tasted great, so hot and fresh. Papa johns needs to do better than one Emp. This dude needs a raise.
Atmosphere: 5
Food: 5
Service: 5
it was good place for
Atmosphere: 4
Food: 4
Service: 4
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