Pizza Hut

2008 Johnston St, Lafayette
(337) 233-3335

Recent Reviews

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Hal Goudeau

It was ok the first few times, but today was pitiful service. The bearded fellow was had no help, and RAN OUT OF EVERYTHING. This turned into the worst Location I've ever been to. I thought I was lucky living across the street. It sucks now.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Hamburger Pizza

Rumpa Rashad

This was by far the worst pizza I've ever had. There was no cheese at all, which made it feel more like a sad flatbread than a pizza. The crust took up almost two-thirds of the entire pizza, and it was incredibly hard and bland—completely tasteless. Every bite was a struggle, and the overall experience was just awful. I will never, ever want to taste this again. Terrible.

Atmosphere: 4

Food: 1

Service: 3

Monica Bourque

So on Thanksgiving night I ordered a $34.00 order and was left seeing it was cooking through the app for an hour when I called them they said we are out of everything you ordered so I said so what are you cooking cause according to the app something is cooking he just said again we are out of everything. I asked him why they couldn't at least call me about this and he just said, I don't know and hung up. Once again this place has done me wrong. Ugh!

Service: 1

lex mccrary

couldnt even order

Atmosphere: 1

Food: 1

Service: 1

Daniel Mills

Second time delivery was late from this store. Use door dash instead of pizza hut drivers. Over 40 minutes late.

winter sullen

Firstly, I walk in and there’s nobody at the counter or anywhere around. Another worker comes in from a delivery order & he finally calls someone. The female worker looks at me & tells me she’ll be right with me as she proceeds to pick up food & drop it in the grease and then goes to prepare a pizza. Aren’t they supposed to acknowledge the current customer ? So i’m confused as to why she’s starting on other orders when i’m the only one in the lobby. Staff was very unprofessional & acted oblivious that there was a customer already in line.

Atmosphere: 1

Service: 1

Erica pierre

Great

Parking: Great

Atmosphere: 5

Food: 5

Service: 5

Norm Folger

I am about to do something I very rarely do and that is give a harsh review. It’s been a while since I have ordered from Pizza Hut. The Pizza Hut experiences I remember from years ago were always very consistent experiences. Not the case with this Lafayette Louisiana franchise I, sadly, ended up placing my delivery order with. I’m going to blame the franchisee on the first couple of unsatisfactory remarks. First they had no diet soda and no non-caffeinated drinks. Second, the manager on duty 4/2/24 may have scammed the on-line app. My order was placed at 4pm, with an estimated delivery time to my hotel of 25-35 minutes. When it showed “Out for Delivery” with an estimated 12 minutes, things were looking good. After about 15 minutes, I received an update that my food was delivered - at 11:34am. (I placed my order at 4pm.) No food anywhere to be found. I received a call shortly thereafter saying they had no root beer and no diet soft drinks. Then, the employee who called me advised that there was only one delivery driver and my food was leaving now. It’s close to 5pm at this time.The quality of the food was horrendous. My personal pan pizza had very sparse toppings on it. My fettuccine pasta was tipped over in the bag in the sauce was all over the bag and the box. The order did not include any napkins. The soft drink that they did did deliver was not cold.I will order next time from a competitor - if I want franchise-type pizza.

Bryce Landry

Slow service even when they are not busy. Slow to communicate with customer. I ordered ahead online just to arrive at the restaurant and THEN they informed me they didnt have an ingredient. So they didnt start my order until i got there and i had entirely too

Service: 1

Paul Cross

Worse fast food place they keep us on hold for over a hr in a half then u hold for a hr in a half then they come on the line and tell us can u hold and just switch back theses fast food places here in Lafayette is a joke it's a hit and miss u paying a arm and a leg and u never know what u going get pizza never how you as for it and they very rude told the wife we going start cooking again but we both working ppl

Atmosphere: 1

Food: 1

Service: 1

Rene Campbell

I am giving this store a very bad review,The manager Alice was lying and very rude.Claim a order wasn't on account it is.This was the worst coustoumer service at this location.Over a replacement order they say can use any time.Will never order or come here again.That manager Alice.This was a order they say we can have replace.Claim not on order.Very poor ow this was handle.I work in retail i know how it go.

Atmosphere: 1

Food: 1

Service: 1

Kendrick Broussard

Terrible experience 2 twice in a row. First time I ordered an hour and a half went by before they called and told me my order cancelled. My payment went through and I did not get refunded. My order tonight went through, received an email that it was sent out for delivery (I only live 10-15 mins away), an hour went by with no answer. Called the store and sat on hold while they figured out what was going on, she told me it just went out for delivery when it’s been out for almost 2 hours. Finally get my order and it tastes like they warmed up a pizza that was sitting for days. Just order dominos…I should’ve known better.

Ella Guillory

Yummy ?

Atmosphere: 5

Food: 5

Service: 5

Kataria Washington

Staff was extremely helpful, patient t and attentive as I showed up with about 12 kids and no plan, they helped us get it together.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Supreme Pizza, Meat Lovers Pizza, Pepperoni Pizza, Mtn Dew

Elizabeth Terry

If I could give this place zero stars, I would. My order was late, the app was saying that it was delivered when it was not and when I called, I was hung up on.

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