once again another lackluster experience. straight out the gate, i am just about screaming and im still not being heard whenever he took my order. not to mention another purposeful misgendering- we corrected him multiple times politely and he would only give sideways glances. whenever he was putting toppings on, he purposely gave us like way less a portion than usual. fast forward to whenever we’re paying, we were using a coupon and they tried to explain that we couldn’t use it because “you can’t use it at available restaurants” but i could use literally any other one on the sheet???? like literally how does that make sense??? not to mention they purposely started talking too fast to try and confuse us. on top of that whenever we were confused about how ONE COUPON wouldn’t work but every other one would, he started to snicker. and then not to mention he gave me the dirtiest look when i didn’t tip. like with the attitude he just gave me?? he’s lucky we didn’t just walk out
Atmosphere: 1
Food: 1
Service: 1
dylan
overpriced trash with gross employees
Atmosphere: 1
Food: 2
Service: 1
Toretto Johnson
The bread was fresh made and the sub was real good.
Atmosphere: 5
Food: 5
Service: 5
CJ H
Placed order through app using the “buy 1 footlong get one free.” Minutes later received notice:ORDER CANCELLED. I walked in and the guy told me that he cancelled my order cause he’s not honoring that promotion. No phone call, no apology, no offer to still make my order. Rude. Will not order from this dingy location again.
Atmosphere: 1
Service: 1
Jayvien Sam
Do y’all wash y’all hands ?? I had food poisoning before and so did my brother had when he came home. Y’all need to do better.
Atmosphere: 4
Food: 1
Service: 1
Katelynn South
THE WORST SUB I HAVE EVER HAD !!! i am a subway lover so this is not normal. i’m furious. me and my boyfriend decided to pick up some subway tonight because we didn’t feel like cooking. after arriving home. we discovered that our subs were as thin as paper. we both order chicken bacon ranch on flat bread. we had barely any chicken half the amount of bacon and they were dry. we asked for extra things and received less than normal quantities. i have never had a bad experience with subway so this makes me so upset. just getting off work and not eating all day to having to eat something that simply doesn’t taste the same as normal or good at all.
Food: 1
Service: 1
Nolan Mouton
Nice
Kid-friendliness: Good place to bring your kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Cheese Wrap
A Q (AQ)
Ordered online to pick up. Paid over $10 for a salad and left a note to chop it (“salad chopped”). When I got it, the chicken was shredded to nothing and everything else was left untouched. The chicken taste like water even though I had selected salt & pepper for the salad. I also ordered a footlong and selected toasted but it when I got it, it wasn’t.
Atmosphere: 3
Food: 1
Service: 1
B “_” G
This place is ok wasn't happy with with my wrap prob won't
Atmosphere: 4
Food: 2
Service: 3
Denise Trahan
Clean place with nice people. Generous with the portions
Went yesterday to the subway by rouses in Lafayette. I ended walking out without my sandwich. The lady that was making my sandwich asked if I wanted it toasted and I told her no but she toasted it anyway because she was busy talking to another employee and not paying attention to the customers.
Emily S
The girl had an extremely bad attitude and literally rolled her eyes when I walked in. She was on her phone cursing as she was talking to someone. The other girl didn’t even acknowledge me and just looked at me and had an attitude the entire time. I don’t usually post this type of stuff but this was ridiculous
Emily Cortez
The girl had an extremely bad attitude and literally rolled her eyes when I walked in. She was on her phone cursing as she was talking to someone. The other girl didn’t even acknowledge me and just looked at me and had an attitude the entire time. I don’t usually post this type of stuff but this was ridiculous
king mascotjr
I love this place. The food was good. Very delicious.
Karen Lalande
I ordered food from there yesterday for delivery because they deliver now. I never got my food! apparently their machines were down but they charged my account. And told me it would take 2 to 3 days to get my money back I will never go back to Subway on Bertrand again
once again another lackluster experience. straight out the gate, i am just about screaming and im still not being heard whenever he took my order. not to mention another purposeful misgendering- we corrected him multiple times politely and he would only give sideways glances. whenever he was putting toppings on, he purposely gave us like way less a portion than usual. fast forward to whenever we’re paying, we were using a coupon and they tried to explain that we couldn’t use it because “you can’t use it at available restaurants” but i could use literally any other one on the sheet???? like literally how does that make sense??? not to mention they purposely started talking too fast to try and confuse us. on top of that whenever we were confused about how ONE COUPON wouldn’t work but every other one would, he started to snicker. and then not to mention he gave me the dirtiest look when i didn’t tip. like with the attitude he just gave me?? he’s lucky we didn’t just walk out
Atmosphere: 1
Food: 1
Service: 1
overpriced trash with gross employees
Atmosphere: 1
Food: 2
Service: 1
The bread was fresh made and the sub was real good.
Atmosphere: 5
Food: 5
Service: 5
Placed order through app using the “buy 1 footlong get one free.” Minutes later received notice:ORDER CANCELLED. I walked in and the guy told me that he cancelled my order cause he’s not honoring that promotion. No phone call, no apology, no offer to still make my order. Rude. Will not order from this dingy location again.
Atmosphere: 1
Service: 1
Do y’all wash y’all hands ?? I had food poisoning before and so did my brother had when he came home. Y’all need to do better.
Atmosphere: 4
Food: 1
Service: 1
THE WORST SUB I HAVE EVER HAD !!! i am a subway lover so this is not normal. i’m furious. me and my boyfriend decided to pick up some subway tonight because we didn’t feel like cooking. after arriving home. we discovered that our subs were as thin as paper. we both order chicken bacon ranch on flat bread. we had barely any chicken half the amount of bacon and they were dry. we asked for extra things and received less than normal quantities. i have never had a bad experience with subway so this makes me so upset. just getting off work and not eating all day to having to eat something that simply doesn’t taste the same as normal or good at all.
Food: 1
Service: 1
Nice
Kid-friendliness: Good place to bring your kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Cheese Wrap
Ordered online to pick up. Paid over $10 for a salad and left a note to chop it (“salad chopped”). When I got it, the chicken was shredded to nothing and everything else was left untouched. The chicken taste like water even though I had selected salt & pepper for the salad. I also ordered a footlong and selected toasted but it when I got it, it wasn’t.
Atmosphere: 3
Food: 1
Service: 1
This place is ok wasn't happy with with my wrap prob won't
Atmosphere: 4
Food: 2
Service: 3
Clean place with nice people. Generous with the portions
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Went yesterday to the subway by rouses in Lafayette. I ended walking out without my sandwich. The lady that was making my sandwich asked if I wanted it toasted and I told her no but she toasted it anyway because she was busy talking to another employee and not paying attention to the customers.
The girl had an extremely bad attitude and literally rolled her eyes when I walked in. She was on her phone cursing as she was talking to someone. The other girl didn’t even acknowledge me and just looked at me and had an attitude the entire time. I don’t usually post this type of stuff but this was ridiculous
The girl had an extremely bad attitude and literally rolled her eyes when I walked in. She was on her phone cursing as she was talking to someone. The other girl didn’t even acknowledge me and just looked at me and had an attitude the entire time. I don’t usually post this type of stuff but this was ridiculous
I love this place. The food was good. Very delicious.
I ordered food from there yesterday for delivery because they deliver now. I never got my food! apparently their machines were down but they charged my account. And told me it would take 2 to 3 days to get my money back I will never go back to Subway on Bertrand again
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