Hard greasy cold fries … and you call them and they think you can just double back ….You can feel the fries and you know how long they have been there …. Why give it to a customer if you know there not fresh or hot …
Food: 1
Debra Holton
All the workers up in here need a raise im 10 weeks pregnant and this all my baby want, food always come fresh I order delivery & take out. they NEVERR let me down the food is bombb this all I be eating I LOVE YALL
So I would only eat the spicy chicken sandwich here and now that they have switched to a cheap gross patty they have definitely lost my business 🤮
Kayla Prejean
Customer SERVICE IS HORRIBLE! cashier ( BLONDE HAIR ) has the nastiest ATTITUDE! It’s been several occasions she’s been rude ! when I do call the store someone always SAY THE MANAGER IS BUSY ! I’ve been more THAN FAIR ! EVERYONE PLS SHARE THIS UNTIL IT GETS TO corporate !
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
lakeisha Thomas
No customer service experience at all. Front counter employee didn't acknowledge customers. No how may I help u or nothing. Employee just stood there looking like a deer. I would not recommend this Wendy's to nobody. If I want Wendy's I'll just drive to Carencro. That's the best Wendy's I been to so far
Atmosphere: 1
Food: 1
Service: 1
mona cormier
Love the Wendy's. They respect senior citizens!!!
Atmosphere: 5
Food: 5
Service: 5
Kiawanda Jones
The reason why I gave Food 2 star is BECAUSE WHEN I SAY NO CHEESE it’s for a reason NO CHEESE. Don’t Scrap off the cheese thinking I’m not gonna check my food and WOW there was cheese in there and y'all just TRIED TO REMOVE THE CHEESE thinking that y'all had all the cheese off of the bread or the meat. I am highly lactose intolerant milk, cheese, or any dairy product. I’m going straight to the ER even if I swallow a little tiny piece of cheese, I could have easily and taken that piece of bread or the meat and chewed it up and swallow it, but I didn’t wanna stay in the hospital overnight. This is something that y’all could have prevented. I know y’all try to make your workers work faster to get the food out, but sometimes you just have to make somebody’s food the right way. Cause that could have went left so fast.
Atmosphere: 5
Food: 2
Service: 5
Poke Master
$1 drinking
Atmosphere: 4
Food: 4
Service: 4
Lida Onebane
Nothing worst than coming home from a really drunk night and ordering junk food … only to get home and your order is not complete with the chicken nuggets and BBQ sauce you ordered!!!!!!!! I ordered a shit ton of food but all I really wanted was the nugggiez…wth! Not ok.
Atmosphere: 1
Food: 5
Service: 1
ashley carter
My frosty was given to me completely melted from the machine. The assistant manager was so concerned about charging me $0.33 for extra sauce, the frosty she handed me wasn't important. I was offered a remake of my order, just to get there and they tell me they were out of potatoes and it wasn't their fault. The manager refused to address my concerns upon returning and threw the potatoe away bc it was the last one. A complete disaster, I live about a minute away from here and don't eat here often. Now I'll never ever eat here again. The manager and staff lack basic customer service skills and compliant relations. She was perfectly fine with my food been messed up.
I had a burger that wasn’t made correctly- went in and Ms Dee IMMEDIATELY made it better. Everything else was hot and fresh- if I had any complaints, she definitely made them all go away.
Atmosphere: 5
Food: 4
Service: 5
Heather Broussard
Disgusting location and the phone barely works and when they do get to answering the phone they hang up on you immediately this place is ridiculous.
Hard greasy cold fries … and you call them and they think you can just double back ….You can feel the fries and you know how long they have been there …. Why give it to a customer if you know there not fresh or hot …
Food: 1
All the workers up in here need a raise im 10 weeks pregnant and this all my baby want, food always come fresh I order delivery & take out. they NEVERR let me down the food is bombb this all I be eating I LOVE YALL
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Cheese Fries, Double Stack, Hamburger, French Fries
So I would only eat the spicy chicken sandwich here and now that they have switched to a cheap gross patty they have definitely lost my business 🤮
Customer SERVICE IS HORRIBLE! cashier ( BLONDE HAIR ) has the nastiest ATTITUDE! It’s been several occasions she’s been rude ! when I do call the store someone always SAY THE MANAGER IS BUSY ! I’ve been more THAN FAIR ! EVERYONE PLS SHARE THIS UNTIL IT GETS TO corporate !
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
No customer service experience at all. Front counter employee didn't acknowledge customers. No how may I help u or nothing. Employee just stood there looking like a deer. I would not recommend this Wendy's to nobody. If I want Wendy's I'll just drive to Carencro. That's the best Wendy's I been to so far
Atmosphere: 1
Food: 1
Service: 1
Love the Wendy's. They respect senior citizens!!!
Atmosphere: 5
Food: 5
Service: 5
The reason why I gave Food 2 star is BECAUSE WHEN I SAY NO CHEESE it’s for a reason NO CHEESE. Don’t Scrap off the cheese thinking I’m not gonna check my food and WOW there was cheese in there and y'all just TRIED TO REMOVE THE CHEESE thinking that y'all had all the cheese off of the bread or the meat. I am highly lactose intolerant milk, cheese, or any dairy product. I’m going straight to the ER even if I swallow a little tiny piece of cheese, I could have easily and taken that piece of bread or the meat and chewed it up and swallow it, but I didn’t wanna stay in the hospital overnight. This is something that y’all could have prevented. I know y’all try to make your workers work faster to get the food out, but sometimes you just have to make somebody’s food the right way. Cause that could have went left so fast.
Atmosphere: 5
Food: 2
Service: 5
$1 drinking
Atmosphere: 4
Food: 4
Service: 4
Nothing worst than coming home from a really drunk night and ordering junk food … only to get home and your order is not complete with the chicken nuggets and BBQ sauce you ordered!!!!!!!! I ordered a shit ton of food but all I really wanted was the nugggiez…wth! Not ok.
Atmosphere: 1
Food: 5
Service: 1
My frosty was given to me completely melted from the machine. The assistant manager was so concerned about charging me $0.33 for extra sauce, the frosty she handed me wasn't important. I was offered a remake of my order, just to get there and they tell me they were out of potatoes and it wasn't their fault. The manager refused to address my concerns upon returning and threw the potatoe away bc it was the last one. A complete disaster, I live about a minute away from here and don't eat here often. Now I'll never ever eat here again. The manager and staff lack basic customer service skills and compliant relations. She was perfectly fine with my food been messed up.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Those saucy nuggs tho ?
Atmosphere: 5
Food: 5
Service: 5
We love Wendy's
Atmosphere: 5
Food: 5
Service: 5
What happened to the grilled chicken
Food: 3
Service: 4
I had a burger that wasn’t made correctly- went in and Ms Dee IMMEDIATELY made it better. Everything else was hot and fresh- if I had any complaints, she definitely made them all go away.
Atmosphere: 5
Food: 4
Service: 5
Disgusting location and the phone barely works and when they do get to answering the phone they hang up on you immediately this place is ridiculous.
Service: 1
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