Wendy's
4408 Ambassador Caffery Pkwy, Lafayette
(337) 981-6919
Recent Reviews
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We love the frosties, but this time, we also tried the fries 🍟. Not a big fan of the flavor of Wendy's fries.
Atmosphere: 4
Food: 3
Service: 5
I ordered a number seven which supposed to be $6.99 Plus tax but whenever I got to the window, they told me my order was over $8.
I told them that my order was not correct due to the price. The associate was trying to tell me that it was correct and it had the correct drink and everything but I never ask for my stuff to be upsize.
After I said, no, I did not ask for. And upsize Meal he didn’t try to say is because I switch from the regular bun To a croissant that’s with me the price difference, but I never had that problem at another location before. I do not appreciate the lying and scamming to Upside.
Somebody meal just to make the company more money. You should just ask the customer. Some people might not can’t afford the upsize meal.
Atmosphere: 2
Food: 4
Service: 1
I'm not one to post negative reviews because everyone has a bad day but this wasn't my first bad experience at this location and since I didn't get a receipt, here you go! When I went to order in the drive thru, I had to wait several minutes to place my order. The girl seemed really distracted and annoyed while taking my order then after I was finished, I heard her say "why did she order that?" I pulled up to get my food and she gave my cup covered in spilled coke, no receipt, had me pull up to wait for my food then the girl bringing my food was walking slowly while distracted by her phone. My fries were sticking together... overall icky experience. I still love my junior bacon cheeseburgers and chili so I'll be back to another location I'm sure. I strongly believe in whether you choose to work in the service industry, you should provide good service for tips or not. The girls working were way too comfortable for this to not be their norm.
Parking: Wonky parking lot but enough parking.
Kid-friendliness: Kid's meals always have fantastic toys.
Atmosphere: 3
Food: 5
Service: 1
It just felt like nobody cared about the place
Atmosphere: 2
Food: 3
Service: 2
Trashy environment, employees, and service. The employees kept pretending to be deaf, they didn't have the food I order, and didn't refund me.
Trashy environment, awful staff, and SCAM company.
Atmosphere: 1
Food: 1
Service: 1
Ordering was weird. Options asked that did not match the menu or other Wendy's locations. Was the cashier confused? Who knows
Atmosphere: 4
Food: 4
Service: 2
Horrible service. Workers are rude and when they are called out on their mistake, they just look at you with an attitude. Manager and employees need a class on customer service.
i understand that my order was big but i ordered a baconator with just cheese bacon pickles and ketchup. i got it with lettuce onion and mayo.there was so much sauce on my burger it was sobbing wet. when i checked my bag the first time they gave it to me i was missing food. none of the food was hot when i got to my house 5 minutes after leaving. one of the ladies was gettin aggveratd. i was very displeased with the service and the food. and they over charged me for things i did not get
Atmosphere: 1
Food: 1
Service: 1
The employees here are rude disrespectful and I would 100% not recommend coming here it will definitely ruin your day
Most of the order was incorrect, but it all tasted good.
Parking: An enormous lot.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
there food does not seem synthetic
Food: 5
Service: 3
I purchased food one day and they told me to come back and they would remake it. Now I came back and she has a bad attitude. Food &service sucks!
Atmosphere: 1
Food: 1
Service: 1
Shame on y’all!!! I doordashed a baked potato and instead of saying they were out, they replaced it with PLAIN FRIES!! My boyfriend warned them I’m pregnant, I almost cried. Now I’m eating plain cold wendy’s fries with mozzarella cheese.
Atmosphere: 1
Food: 2
Service: 1
Absolutely disappointed in how my order was executed. The worker even repeated my order back to me right and when I got home to no surprise it was wrong. Working in fast food myself it's workers like this that give a bad name to fast food experiences. Cold food, wrong orders, sad I'm not surprised. Just disappointing.
Atmosphere: 1
Food: 1
Service: 1
Absolutely disappointed in how my order was executed. The worker even repeated my order back to me right and when I got home to no surprise it was wrong. Working in fast food myself it's workers like this that give a bad name to fast food experiences. Cold food, wrong orders, sad I'm not surprised. Just disappointing.
Atmosphere: 1
Food: 1
Service: 1
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