one of the WORST whole foods my husband & I have been to in a while. A poor customer experience. Went in to pick up my amazon package on few occasions and shop for groceries/hot bar items. This is a small box WFM that's poorly supplied (logistics) and poorly run. Yet they act as if they're a premier location and make out like customer should feel privilege to even walk in. Avoid the hot bar- it's a waste of money and it's not fresh. We got really queasy after consuming some of the entrees. Some of our friends here have had similar experiences. Come to find out- they take all the meat items and produce they're about ready to throw away (at/near expire date) and use it in the hot bar and salad items. So make sure you bring some pepto bism. The grocery side is an even bigger struggle. The so called "fresh organic" produce is awful. It's never fresh- most of it is funky, fermented, and rotten. Also their meat department is a real disappointment. organic and/ or all natural meats are often foul tasting. The lay out of ground beef and steaks is very unappealing and kind of nauseating. The grass fed ground beef we overpaid for was disgusting. The steaks were bad and taste like shoe leather. The organic poultry and boneless chicken breasts were consistently bad. We probably wasted (got ripped off) for almost $170 on what turned out to be bad poultry that was tough, rubbery, inedible They've got issues here with perishables and freshness. The quality and freshness of the meat items is highly inconsistent and unreliable. Most of the staff are fussy, petty & difficult and act like they're doing you a favor. They're more interested in their displays looking all neat/tidy than in selling stuff and delivering quality. Any and all feedback is unwelcomed. Managements is argumentative and overly suspicious of paying customers. Don't care about customer retention or service- they glad hand you. Insulting. The return policy is problematic here- they really hassle you-in essence all sales are final in their view. We noticed that there's not alot of foot traffic in this store compared to all the hype. Moreover alot of the organic poultry and beef items just pile up on the shelves-people stopped buying it. Why overpay for something that is a gamble The location is overated and way overpriced relative to any value you get. I don't mind paying top dollar for quality organic groceries and perishables but I hate wasting money on bad items. In essence many WFMs have morphed into nothing more than amazon hubs. This one is a problem- too many locals here are overly passive docile and tolerant when it comes to quality and service. But if you've shopped at wfm's in the bigger cities as we have you see the stark comparison. Thank God we're not here long term in Lafayette.
one of the WORST whole foods my husband & I have been to in a while. A poor customer experience. Went in to pick up my amazon package on few occasions and shop for groceries/hot bar items. This is a small box WFM that's poorly supplied (logistics) and poorly run. Yet they act as if they're a premier location and make out like customer should feel privilege to even walk in. Avoid the hot bar- it's a waste of money and it's not fresh. We got really queasy after consuming some of the entrees. Some of our friends here have had similar experiences. Come to find out- they take all the meat items and produce they're about ready to throw away (at/near expire date) and use it in the hot bar and salad items. So make sure you bring some pepto bism. The grocery side is an even bigger struggle. The so called "fresh organic" produce is awful. It's never fresh- most of it is funky, fermented, and rotten. Also their meat department is a real disappointment. organic and/ or all natural meats are often foul tasting. The lay out of ground beef and steaks is very unappealing and kind of nauseating. The grass fed ground beef we overpaid for was disgusting. The steaks were bad and taste like shoe leather. The organic poultry and boneless chicken breasts were consistently bad. We probably wasted (got ripped off) for almost $170 on what turned out to be bad poultry that was tough, rubbery, inedible They've got issues here with perishables and freshness. The quality and freshness of the meat items is highly inconsistent and unreliable. Most of the staff are fussy, petty & difficult and act like they're doing you a favor. They're more interested in their displays looking all neat/tidy than in selling stuff and delivering quality. Any and all feedback is unwelcomed. Managements is argumentative and overly suspicious of paying customers. Don't care about customer retention or service- they glad hand you. Insulting. The return policy is problematic here- they really hassle you-in essence all sales are final in their view. We noticed that there's not alot of foot traffic in this store compared to all the hype. Moreover alot of the organic poultry and beef items just pile up on the shelves-people stopped buying it. Why overpay for something that is a gamble The location is overated and way overpriced relative to any value you get. I don't mind paying top dollar for quality organic groceries and perishables but I hate wasting money on bad items. In essence many WFMs have morphed into nothing more than amazon hubs. This one is a problem- too many locals here are overly passive docile and tolerant when it comes to quality and service. But if you've shopped at wfm's in the bigger cities as we have you see the stark comparison. Thank God we're not here long term in Lafayette.
Restaurantji Recommends