Our waitress was the bomb!!!! It was her birthday that night and she still served with the utmost patience, she was just an all around sweetheart! My wings came out and the flavor was amazing but they were soooo tough, like they weren’t fried long enough and the manger came over, it took a min bc they were busy but he got me the pork chop sandwich w Mac and cheese (it was super rich, I needed a lactose pill ) but it was simply amazing and he comped my ticket!Even in their human mistakes they still did an amazing job! Nobody is perfect and I’m suuuuuuper patient! It worked out and we still tipped well! Will return again!?
Atmosphere: 5
Food: 3
Service: 5
Ronald McGullion
Awesome! Great food, TV's all around, great service. A must when in Lake Charles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Laurence Miller
Here now, trash service. Long wait for food and drinks. ?♂️ Guess we just picked a bad day to come. I’m had good service before and tipped well. Tips are based on service…
Atmosphere: 3
Food: 5
Service: 1
Ruby Gomez
Terrible service. We tried multiple times to order via phone for room service and the place would just pick up phone and hang up.
Atmosphere: 1
Food: 1
Service: 1
Emmanuel Trejo
They don’t have Dos Equis on draft and shiner bock is listed as an import beer. The place is clean I guess. Big tv for sports
Kolby Voight
Awesome service and food. Great place to have a bite and watch sports. Gabriel and Susan really made our experience much better, and we will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Marina Torres
Very courteous and friendly staff. We had the cajun beef tips and shrimp $27. I was expecting something different, but it had a good flavor. I wouldn't say it's worth $27. Drinks are strong.
Atmosphere: 4
Food: 4
Service: 5
Zaran E.
Horrible place , I got a pizza and instead of tomatoe sauce they accidentally put the hottest wing sauce they have Death Valley sauce as the sauce and on top of that they replaced the pizza but it's basically worst than a Tostitos pizza you eat at home . Then my wife ordered a burger it was complete garbage just a huge burger you can't eat and tasteless and dry horrible . Then after ruining my night by making me eat that insane spicy sauce she didn't even give us the meal for free I should've sued them lol I could've easily had a heart attack I couldn't enjoy anything for the rest of the night because I drank so much water . Manager just said sorry you must've went to hell and back . Like don't say sorry make it right and give me everything for free . The meal was complete garbage , don't go here.
Maria Juarez
Service was very slow even to get drinks. Food took a long time to come out and patties were dry and burned. They looked like cheap frozen patties. Five star fries, 1 star burgers.
Atmosphere: 3
Food: 2
Service: 1
Billy Black
The reason why I give this famous restaurant a 3 was simply because of poor management, it’s ridiculous to tell the customer you can’t smoke outside in the patio on the property patio, while the doors were open, where I was at approximately 2 ft away from the patio to the smoking section, but no she had me walk to the back door of L’auberge, which was 15 ft because she wanted to, so I asked her, so you make the rules now? She said yes.Note: the waitress was a great lady, very helpful to my lady and I.This happen on 7/04/2023, right on the Independence Day around 5:30pm.
No signs at the front door for when they open. Manager sees me for 10 minutes standing there and never comes to talk to me. When I ask when they open he says when security gets here. Then threatens to kick me out because I was upset he was so rude to me. Will never does business with Barstool ever
Atmosphere: 2
Service: 1
Jessica L.
The service is horrible. They never answer the phone and take forever to deliver food to room. Worst customer service ever.
Mark V
Couple bets
Nick S.
Very enjoyable experience. The burgers are great, the spinach dip and chips - I wouldn't order again. Service was good even with a busy night. Great high definition TV in the front ( not actually TVs .... But Huge Dactronic's screen - like in a sports stadium.
stephen kuhn
The sports book is totally awesome. The latest updated electronic gaming anywhere. I’ve been to MGM and a few others and they don’t come close to the high tech quality in speediness of these machines. The management is awesome here very knowledgeable great restaurant the largest wings in North America foods great hospitality is bar none.
Our waitress was the bomb!!!! It was her birthday that night and she still served with the utmost patience, she was just an all around sweetheart! My wings came out and the flavor was amazing but they were soooo tough, like they weren’t fried long enough and the manger came over, it took a min bc they were busy but he got me the pork chop sandwich w Mac and cheese (it was super rich, I needed a lactose pill ) but it was simply amazing and he comped my ticket!Even in their human mistakes they still did an amazing job! Nobody is perfect and I’m suuuuuuper patient! It worked out and we still tipped well! Will return again!?
Atmosphere: 5
Food: 3
Service: 5
Awesome! Great food, TV's all around, great service. A must when in Lake Charles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Here now, trash service. Long wait for food and drinks. ?♂️ Guess we just picked a bad day to come. I’m had good service before and tipped well. Tips are based on service…
Atmosphere: 3
Food: 5
Service: 1
Terrible service. We tried multiple times to order via phone for room service and the place would just pick up phone and hang up.
Atmosphere: 1
Food: 1
Service: 1
They don’t have Dos Equis on draft and shiner bock is listed as an import beer. The place is clean I guess. Big tv for sports
Awesome service and food. Great place to have a bite and watch sports. Gabriel and Susan really made our experience much better, and we will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Very courteous and friendly staff. We had the cajun beef tips and shrimp $27. I was expecting something different, but it had a good flavor. I wouldn't say it's worth $27. Drinks are strong.
Atmosphere: 4
Food: 4
Service: 5
Horrible place , I got a pizza and instead of tomatoe sauce they accidentally put the hottest wing sauce they have Death Valley sauce as the sauce and on top of that they replaced the pizza but it's basically worst than a Tostitos pizza you eat at home . Then my wife ordered a burger it was complete garbage just a huge burger you can't eat and tasteless and dry horrible . Then after ruining my night by making me eat that insane spicy sauce she didn't even give us the meal for free I should've sued them lol I could've easily had a heart attack I couldn't enjoy anything for the rest of the night because I drank so much water . Manager just said sorry you must've went to hell and back . Like don't say sorry make it right and give me everything for free . The meal was complete garbage , don't go here.
Service was very slow even to get drinks. Food took a long time to come out and patties were dry and burned. They looked like cheap frozen patties. Five star fries, 1 star burgers.
Atmosphere: 3
Food: 2
Service: 1
The reason why I give this famous restaurant a 3 was simply because of poor management, it’s ridiculous to tell the customer you can’t smoke outside in the patio on the property patio, while the doors were open, where I was at approximately 2 ft away from the patio to the smoking section, but no she had me walk to the back door of L’auberge, which was 15 ft because she wanted to, so I asked her, so you make the rules now? She said yes.Note: the waitress was a great lady, very helpful to my lady and I.This happen on 7/04/2023, right on the Independence Day around 5:30pm.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Buffalo Chicken Flatbread Pizza
Restaurantji Recommends
No signs at the front door for when they open. Manager sees me for 10 minutes standing there and never comes to talk to me. When I ask when they open he says when security gets here. Then threatens to kick me out because I was upset he was so rude to me. Will never does business with Barstool ever
Atmosphere: 2
Service: 1
The service is horrible. They never answer the phone and take forever to deliver food to room. Worst customer service ever.
Couple bets
Very enjoyable experience. The burgers are great, the spinach dip and chips - I wouldn't order again. Service was good even with a busy night. Great high definition TV in the front ( not actually TVs .... But Huge Dactronic's screen - like in a sports stadium.
The sports book is totally awesome. The latest updated electronic gaming anywhere. I’ve been to MGM and a few others and they don’t come close to the high tech quality in speediness of these machines. The management is awesome here very knowledgeable great restaurant the largest wings in North America foods great hospitality is bar none.