Bistros in Lake Charles

121 Artisan Bistro Bistros • $$
121 Dr Michael Debakey Dr, Lake Charles

Customers` Favorites

Shrimp Crawfish Diavolo Pasta
Filet Mignon Lump Crab Meat
Roasted Stuffed Mushrooms
Filet of Beef Tenderloin
Shrimp & Crawfish Diavolo
Parmesan Crusted Shrimp
Beef Tips and Grits
Flash Fried Oysters
Fettucine Alfredo
Fried Mozzarella

“**** UPDATED REVIEW AT END***

I was unsure if I wanted to write this review or not. I'm writing it in the hope that it can be helpful to the restaurant.
We Have been there numerous times and even met the owner a couple of times. We usually like our experience.
Last night we sat at the bar, which we always do, and we ordered apps and dinner.
My husband ordered a different sauce on his pasta. The bartender even repeated the order back, but it was delivered with wrong sauce. The bartender offered to bring the right sauce to put on top of the wrong sauce. We didn't want to do this. Bartender offered to re-do the pasta, but my husband likes for us to eat together vs waiting for a new order while I already had my food.
Another issue was that as we sat there for a couple of hours, by our choice..not due to service, there was not one dish bused. The entire bar top had dirty dishes from several customers for our entire stay, including our appetizer dishes and empty beer bottles. We addressed this with the bartender and he told us that he could not get a bus boy to come to the bar.
Bartender was sincerely apologetic and took items off of our check to try and compensate for the issues.
On the way out of restaurant, my husband asked why a manager never came to talk with us...the Bartender then informed us that he was the manager. He had not mentioned this before.
We really do look for a higher level of service at this price point. My husband was so disappointed in the service and the excuses given, that he didn't leave a tip. This has happened only twice in 30 years of dining out.
I think the Bartender tried to do what he could to make us happy and we would like to return to this place.
Hopefully the owner sees this and finds it helpful.

****UPDATED REVIEW*****
I wanted to update my review. As you can see in first review, the owner asked us to contact him personally. We did call and agreed to accept his invitation to return to the restaurant.
We arrived and spoke to owner in person regarding the original review and how he wanted to be aware of issues so that he can make improvements.
We sat at the bar and had a great experience. The staff were attentive to everyone in the bar area, the bar stayed clean and our food order was perfect.
We like the homey feeling of this place and will return often!“

4.6 Superb87 Reviews
Charleston Bistro, Sweet Shoppe & Wine Bar Bistros • $$
900 Ryan St, Lake Charles

“Attended a wedding here this evening. Handicap parking right at the entrance. Wedding and reception on the 2 ND floor. Restrooms were clean. Sound system was clear. Food served was excellent. Shrimp in pasta, red potatoes, and green beans with sausage. DJ was an old friend I hadn't seen in years. Staff was efficient and friendly. They converted the wedding area to a reception area in 20 minutes. A well oiled machine. Great time for all.“

3.7 Good3 Reviews