Charleys Cheesesteaks
496 W Prien Lake Rd Ste VC08, Lake Charles
(337) 508-2200
Recent Reviews
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I worked here for like three days, my boss picked cheese up off the floor and used it on a customers sandwich, me and my coworker were instructed to reuse the same gloves no matter the task, so lots of cross contamination, fries are kept at room temperature on a shelf in the backroom next to chemicals, there's German cockroaches, and the boss smokes cigarettes in the back office. I probably should have reported them to public health, but I was so disgusted I kinda just wanted to forget this place. Don't eat here.
Atmosphere: 1
Food: 1
Service: 1
Good food and good tasty and good service ??Best in town at lake Charles
Atmosphere: 5
Food: 5
Service: 5
I haven’t been to Charley’s in a few years. And I must say. It was very delicious. I went before they open, and the gentleman hesitation prepared our lunch. Very nice and clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese & Bacon Fries, Chicken California Combo, Philly Cheesesteak Combo
They don't understand basic English.... Buyer beware.. refuse to give me corporate phone number..... An argument with me for 5 minutes over a dispute that was resolved. Is shameful that any manager or any corporate executive select these type of employees to work here that don't understand basic English and can't communicate and basic English without arguing over the validity of a dispute.
Atmosphere: 1
Service: 1
I'm not trying to be racist...but since the Asians took over its been down hill...was a phenomenal hidden gem in the mall...hence the 3 for atmosphere...now avoid at all cost.
Atmosphere: 3
Food: 1
Service: 1
Wonderful, friendly service, even if I was over charged for the daily special.
Atmosphere: 5
Food: 4
Service: 5
Lady at register is very nice! The one with the scarf! Very friendly and does her job!
Atmosphere: 5
Food: 5
Service: 5
They are the cheapest place around if you ask for any extra topping of anything, and when you ask you might as well ask for a million dollars with it.
Atmosphere: 1
Food: 3
Service: 1
We had a great experience, Ms Lisa did a great job and really made us feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
Kid-friendliness: Amazing kid deals
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great fast food to have quick bite . Staff is amazing and very attendant of the orders HIGHLY RECOMMEND
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak, Original Fries
Vegetarian options: The food is gvery good,
Badly, they don't serve friendly people and make you wait too long.
My wife and I visited here today. We both had an old school. The meat tasted bad. Tasted old. We could not eat it. Spoke to the Manager and she ( pic included ) would not do anything about it. We have visited many Franchises before and never a bad meal. This one should be closed.
It's the best place to go eat
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