I need a call from whomever is in charge… the lady whom worked tonight 12/18/2024 in Lake Charles, LA was the rudest person I’ve ever delt with. I’ve never had to create a rude review, but when I called at 8:15pm, when they close at 9pm…. And she was laughing at me saying I was “stupid” for not realizing they close at 7pm…, when everything says 9pm…. Then hangs up on me…. And then continues to actually disconnect the phone to the establishment. (I have receipts) waaaaaay before 9pm…. She should be ashamed. I love Jimmy John’s, but this is just sad and so unprofessional. I even tried to call from a different number for pick up, because my son really loves Jimmy John’s. And it was still disconnected. Very disappointed. They should be ashamed and fired for not delivering freaky fast delivery much less the decency to take a phone call.
Service: 1
Carol Benoit
The unwisch was amazing. The staff was friendly and helpful. The place was clean and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Jason Wilbur
Twice in row I've asked for no lettuce and twice in roe they've poured it on.
Atmosphere: 1
Food: 1
Service: 1
Kennedy Leigh
While I always love the food here and it is fresh and delicious.Please call before you travel to this place to make sure they are open!I recently went on a Saturday and there was a lady shaving meat inside. We pulled on the door while it was locked. She literally looked at us and turned her head.I had to knock on the glass for her to come and open the door. She then proceeded to say they aren’t open on weekends. Would be nice to have some kind of sign posted. A simple sharpie and sheet of paper would have worked!
Atmosphere: 3
Food: 5
Service: 3
Sis Erica Nicole
Gave themselves a tip on my debit card. I ordered online and did NOT authorize a tip. Won’t be going back.
Joseph Giles
Friendly staff, fast service. I will be back.
Atmosphere: 4
Food: 5
Service: 5
Tarisa Fontenot
Great place, clean. Awesome subs, sandwiches and service is fast you don't have time to start a conversation.
Atmosphere: 5
Food: 5
Service: 5
Lydia Peterson
Service is excellent and very helpful, however 25$ for two 8 inch sandwiches is crazy. None of the listed menu sandwiches have chicken as an option but it can be added on for an upcharge. And sandwiches were cold, untoasted.
Atmosphere: 4
Food: 3
Service: 5
Elroy
Ordered a Pepe. Barely any meat on the sandwich. Bread slightly stale. Shredded ice burg lettuce. Jimmy johns is fast but they are barley a step up from a gas station sandwhich.
Iamme
Gave themselves a tip on my debit card. I ordered online and did NOT authorize a tip. Won’t be going back.
While the service was great, the food itself was over priced and disappointing. I paid $28 for two sandwich meals only to have my sandwich have 4 cucumber slices, 4 tomato slices and a sprinkle of lettuce and nearly no condiments. Just not worth it and I’d rather go somewhere else.
Atmosphere: 3
Food: 1
Service: 5
Keith Farlow
I love their sandwiches, but this location is always closed.
Atmosphere: 1
Food: 1
Service: 1
CEO Von
My wrap wasn’t good and overpriced. I didn’t enjoy it. I won’t be going
Atmosphere: 2
Food: 1
Service: 2
Javon Thibodeaux
My wrap wasn’t good and overpriced. I didn’t enjoy it. I won’t be going back
I need a call from whomever is in charge… the lady whom worked tonight 12/18/2024 in Lake Charles, LA was the rudest person I’ve ever delt with. I’ve never had to create a rude review, but when I called at 8:15pm, when they close at 9pm…. And she was laughing at me saying I was “stupid” for not realizing they close at 7pm…, when everything says 9pm…. Then hangs up on me…. And then continues to actually disconnect the phone to the establishment. (I have receipts) waaaaaay before 9pm…. She should be ashamed. I love Jimmy John’s, but this is just sad and so unprofessional. I even tried to call from a different number for pick up, because my son really loves Jimmy John’s. And it was still disconnected. Very disappointed. They should be ashamed and fired for not delivering freaky fast delivery much less the decency to take a phone call.
Service: 1
The unwisch was amazing. The staff was friendly and helpful. The place was clean and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Twice in row I've asked for no lettuce and twice in roe they've poured it on.
Atmosphere: 1
Food: 1
Service: 1
While I always love the food here and it is fresh and delicious.Please call before you travel to this place to make sure they are open!I recently went on a Saturday and there was a lady shaving meat inside. We pulled on the door while it was locked. She literally looked at us and turned her head.I had to knock on the glass for her to come and open the door. She then proceeded to say they aren’t open on weekends. Would be nice to have some kind of sign posted. A simple sharpie and sheet of paper would have worked!
Atmosphere: 3
Food: 5
Service: 3
Gave themselves a tip on my debit card. I ordered online and did NOT authorize a tip. Won’t be going back.
Friendly staff, fast service. I will be back.
Atmosphere: 4
Food: 5
Service: 5
Great place, clean. Awesome subs, sandwiches and service is fast you don't have time to start a conversation.
Atmosphere: 5
Food: 5
Service: 5
Service is excellent and very helpful, however 25$ for two 8 inch sandwiches is crazy. None of the listed menu sandwiches have chicken as an option but it can be added on for an upcharge. And sandwiches were cold, untoasted.
Atmosphere: 4
Food: 3
Service: 5
Ordered a Pepe. Barely any meat on the sandwich. Bread slightly stale. Shredded ice burg lettuce. Jimmy johns is fast but they are barley a step up from a gas station sandwhich.
Gave themselves a tip on my debit card. I ordered online and did NOT authorize a tip. Won’t be going back.
Restaurantji Recommends
While the service was great, the food itself was over priced and disappointing. I paid $28 for two sandwich meals only to have my sandwich have 4 cucumber slices, 4 tomato slices and a sprinkle of lettuce and nearly no condiments. Just not worth it and I’d rather go somewhere else.
Atmosphere: 3
Food: 1
Service: 5
I love their sandwiches, but this location is always closed.
Atmosphere: 1
Food: 1
Service: 1
My wrap wasn’t good and overpriced. I didn’t enjoy it. I won’t be going
Atmosphere: 2
Food: 1
Service: 2
My wrap wasn’t good and overpriced. I didn’t enjoy it. I won’t be going back
Atmosphere: 2
Food: 1
Service: 2
Great customer service!
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