Just waited over 30 minutes for barely warm fries and big mac.
Atmosphere: 1
Food: 1
Service: 1
Megan Bush
I did a doordash order and half of it was missing. The food was cold. I go to this McDonald's all the time and I'm so disappointed
Atmosphere: 1
Food: 1
Service: 1
Brandon Wyatt
Not bad pretty clean fast drive thru
Atmosphere: 4
Food: 4
Service: 4
Isabella Okm
Mrs. Alicia a manager was fantastic. She was super kind and got me my drink extremely quickly despite the multiple orders they had. 10/10 for her
Atmosphere: 4
Food: 5
Service: 5
Joy Davis
Ordered over $60 worth of food and all the fries looked like this. And this was after bringing it to their attention the lack of fries. Also several items that was suppose to have monopoly pieces did not.
Service: 1
James Freese
It's one of the better McDonald's in town. Nice building. On campus. The service is always lousy here and the atmosphere is very crowded usually. As a delivery driver it requires a lot of waiting for orders I'm not making enough for. So the slowness doesn't help. I've gotten into it with management at this McDonald's before. He was very rude to me. But I am glad I don't see him around anymore. Not the best in town but still stop here often. I always recommend Nelson..
Atmosphere: 2
Food: 4
Service: 2
Lila Drizzy
If we had to pick a McDonald’s to close in Lake Charles, I would pick this one business is always slow. Food is always made messy. Sometimes it gets you sick because it’s old.
Atmosphere: 1
Food: 1
Service: 1
Joseph Pranksters
Seen 2 or 3 doordashers get turned around for people's food because supposedly people were picking up other people's food! We stood after placing our order for 2 meals for over 30 minutes asked the manager oh they forgot but they were constantly on their phones place is ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Dedra “DD” Burdette-Kenney
We ordered via app, picked up drive-through since it was very late (I know usually around 9 or 10 pm parking is not an option anymore). We did pull up to wait for our order:/ lol, but no problem, it was fast-service and everything we ordered was there. Most impressively were the 3 employees (at both windows and the 'hand-off' guy) were very pleasant & curteous😁
Atmosphere: 5
Food: 5
Service: 5
Layne Hood
Do not do a mobile order here, they are extremely slow
The owner does not care about quality of service. I had to remind the employees that Mcdonald's serves hamburgers, then I asked for extra onions, extra ketchup and the Harvard graduates that work there Put no ketchup and no onions. Then I asked for a hot and spicy mcchicken extra mayo add ketchup, and they put no mayo and no catchup and no lettuce.
Atmosphere: 1
Food: 1
Service: 1
spudrow2004
Honestly one of the worst I’ve ever been to. Orders are constantly so wrong it’s obvious nobody cares, long lines and waits, inside is dirty with no one at front counter, ect and list goes on and on.
Atmosphere: 1
Food: 1
Service: 1
Larry Janicek
Long wait, order wrong,food not hot, been sitting, not that busy,staff not that interested. Cross this location of your lists.
Atmosphere: 1
Food: 1
Service: 1
Patricia Joseph
The service here is hit or miss. Today, it was great.
Atmosphere: 5
Food: 5
Service: 5
Frankenberry
This location is very slow and their employees are rude. Not surprising cuz it's fast food. My food woulda been hotter if the line moved faster
Just waited over 30 minutes for barely warm fries and big mac.
Atmosphere: 1
Food: 1
Service: 1
I did a doordash order and half of it was missing. The food was cold. I go to this McDonald's all the time and I'm so disappointed
Atmosphere: 1
Food: 1
Service: 1
Not bad pretty clean fast drive thru
Atmosphere: 4
Food: 4
Service: 4
Mrs. Alicia a manager was fantastic. She was super kind and got me my drink extremely quickly despite the multiple orders they had. 10/10 for her
Atmosphere: 4
Food: 5
Service: 5
Ordered over $60 worth of food and all the fries looked like this. And this was after bringing it to their attention the lack of fries. Also several items that was suppose to have monopoly pieces did not.
Service: 1
It's one of the better McDonald's in town. Nice building. On campus. The service is always lousy here and the atmosphere is very crowded usually. As a delivery driver it requires a lot of waiting for orders I'm not making enough for. So the slowness doesn't help. I've gotten into it with management at this McDonald's before. He was very rude to me. But I am glad I don't see him around anymore. Not the best in town but still stop here often. I always recommend Nelson..
Atmosphere: 2
Food: 4
Service: 2
If we had to pick a McDonald’s to close in Lake Charles, I would pick this one business is always slow. Food is always made messy. Sometimes it gets you sick because it’s old.
Atmosphere: 1
Food: 1
Service: 1
Seen 2 or 3 doordashers get turned around for people's food because supposedly people were picking up other people's food! We stood after placing our order for 2 meals for over 30 minutes asked the manager oh they forgot but they were constantly on their phones place is ridiculous!
Atmosphere: 1
Food: 1
Service: 1
We ordered via app, picked up drive-through since it was very late (I know usually around 9 or 10 pm parking is not an option anymore). We did pull up to wait for our order:/ lol, but no problem, it was fast-service and everything we ordered was there. Most impressively were the 3 employees (at both windows and the 'hand-off' guy) were very pleasant & curteous😁
Atmosphere: 5
Food: 5
Service: 5
Do not do a mobile order here, they are extremely slow
Food: 1
Service: 1
Restaurantji Recommends
The owner does not care about quality of service. I had to remind the employees that Mcdonald's serves hamburgers, then I asked for extra onions, extra ketchup and the Harvard graduates that work there Put no ketchup and no onions. Then I asked for a hot and spicy mcchicken extra mayo add ketchup, and they put no mayo and no catchup and no lettuce.
Atmosphere: 1
Food: 1
Service: 1
Honestly one of the worst I’ve ever been to. Orders are constantly so wrong it’s obvious nobody cares, long lines and waits, inside is dirty with no one at front counter, ect and list goes on and on.
Atmosphere: 1
Food: 1
Service: 1
Long wait, order wrong,food not hot, been sitting, not that busy,staff not that interested. Cross this location of your lists.
Atmosphere: 1
Food: 1
Service: 1
The service here is hit or miss. Today, it was great.
Atmosphere: 5
Food: 5
Service: 5
This location is very slow and their employees are rude. Not surprising cuz it's fast food. My food woulda been hotter if the line moved faster
Atmosphere: 2
Food: 3
Service: 2
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