Ordered 5 pizza's, got 4. Restaurant won't answer. They use door dash for delivery so there apparently isn't anything I can do. 20$ down the drain. Last time I ever order from pizza hut.!
Atmosphere: 1
Food: 4
Service: 2
Tammy LeJeune
I absolutely love the meat lover melt.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut
Melinda Lambright
Just dealt with an extremely rude manager, ANDY, AT THE PIZZA HUT ON DEREK DRIVE IN LAKE CHARLES. Going to pray for his employees, because he was treating them horribly. When I quietly told him it was my fault for changing my order..he let loose on me and chewed me out also. I tried to call and complain, but it looks like that will take an act of congress. Not hard to figure out why Pizza Hut is going down the drain fast. I will not be returning to that store. (ANITA SQUYRES GRIFFITHS)
Owner NEEDS to do something!!!!...before he has NO BUSINESS or WORKERS!!!!!
Atmosphere: 2
Food: 2
Service: 1
Christina Ceasar-Anderson
Manager is awesome and always working. Wonderful attitude and energy.Andy lake Charles, Derek drive
Atmosphere: 5
Food: 5
Service: 5
jas jackson
They NEVER pick up the phone ,and the representative doesn’t help
Judy Bias
Love it
Atmosphere: 5
Food: 5
Service: 5
Dalton and Tracy Trahan
Friendly staff and great time on the food!!!
Atmosphere: 4
Food: 5
Service: 4
Adrian Boudreaux
Very nice staff and service and product are excellent as always. I absolutely recommend the location on Derrick Drive!
Did not get anything from Pizza Hut during my visit here
Atmosphere: 2
Food: 2
Service: 2
Justin Glenn
Carried out twice now from this location. Good experience, was ready fast, and pizza was good.
Atmosphere: 5
Food: 5
Service: 5
Thomas Cordle
Ordered online said would be ready at a certain time and it was actually coming outta the oven as we got there hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut, Supreme Pizza
Marylin Braxton
I ordered delivery and the order was wrong. They sent me pasta instead of pizza. When I called the store, I was on the phone for 21 minutes for nothing. I was put on hold and they never came back to the phone.
Atmosphere: 4
Food: 3
Service: 1
Landon Avery
Kyle Langley (the manager) did a great job explaining the menu, getting me my order in a timely manner, and had wonderful manners. I will definitely be back. He deserves any type of validation the company can give him.
Ordered 5 pizza's, got 4. Restaurant won't answer. They use door dash for delivery so there apparently isn't anything I can do. 20$ down the drain. Last time I ever order from pizza hut.!
Atmosphere: 1
Food: 4
Service: 2
I absolutely love the meat lover melt.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut
Just dealt with an extremely rude manager, ANDY, AT THE PIZZA HUT ON DEREK DRIVE IN LAKE CHARLES. Going to pray for his employees, because he was treating them horribly. When I quietly told him it was my fault for changing my order..he let loose on me and chewed me out also. I tried to call and complain, but it looks like that will take an act of congress. Not hard to figure out why Pizza Hut is going down the drain fast. I will not be returning to that store. (ANITA SQUYRES GRIFFITHS)
Owner NEEDS to do something!!!!...before he has NO BUSINESS or WORKERS!!!!!
Atmosphere: 2
Food: 2
Service: 1
Manager is awesome and always working. Wonderful attitude and energy.Andy lake Charles, Derek drive
Atmosphere: 5
Food: 5
Service: 5
They NEVER pick up the phone ,and the representative doesn’t help
Love it
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and great time on the food!!!
Atmosphere: 4
Food: 5
Service: 4
Very nice staff and service and product are excellent as always. I absolutely recommend the location on Derrick Drive!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Oven-Baked Cheesy Alfredo Pasta, Cheese Sticks, Breadsticks
Wouldn’t recommend . Poor service
I love the pizza hut on Derek Rd. Always good service and no order issues when ordering online.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut, Pepperoni Pizza, Meat Lovers
Restaurantji Recommends
Did not get anything from Pizza Hut during my visit here
Atmosphere: 2
Food: 2
Service: 2
Carried out twice now from this location. Good experience, was ready fast, and pizza was good.
Atmosphere: 5
Food: 5
Service: 5
Ordered online said would be ready at a certain time and it was actually coming outta the oven as we got there hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut, Supreme Pizza
I ordered delivery and the order was wrong. They sent me pasta instead of pizza. When I called the store, I was on the phone for 21 minutes for nothing. I was put on hold and they never came back to the phone.
Atmosphere: 4
Food: 3
Service: 1
Kyle Langley (the manager) did a great job explaining the menu, getting me my order in a timely manner, and had wonderful manners. I will definitely be back. He deserves any type of validation the company can give him.
Atmosphere: 5
Food: 5
Service: 5
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