Starbucks

4750 Nelson Rd, Lake Charles
(337) 474-3358

Recent Reviews

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Kay Clark

Worst customer service in history!!!???

Atmosphere: 1

Food: 1

Service: 1

Yonnie Thompson

Very nice workers and coffee is always FRESH!

Haley Thompson

Mr. Troy is amazing! If he is taking your order you’re guaranteed to be starting the day off with a smile! Love the energy and atmosphere!

Atmosphere: 5

Food: 4

Service: 5

KENNETH R COCHRAN

Service with a smile!

Atmosphere: 5

Food: 5

Service: 5

Regan Hastings

Everyone here is always SO nice and friendly. They are knowledgeable about the drinks they make and what goes in them! If you are indecisive about what to order they will offer their recommendation after asking a few questions, and every time I’ve been impressed! If your drink isn’t what you wanted or if you aren’t satisfied with how it tastes, they will remake it for you! When they greet you on the loud speaker they always sound so friendly! My fav Starbucks by far!

Kid-friendliness: I always ask them to make a fun, non-caffeinated, drink for my little ones and they never disappoint.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg White & Roasted Red Pepper Egg Bites, Crispy Grilled Cheese on Sourdough, Featured Blonde Roast, Butter Croissant, Birthday Cake Pop, String Cheese, Starbucks Iced Coffee Blend, Pineapple Cloud Cake

John Derouen

The people working here are the very best!! The ate so very polite, and even when extremely busy they remain so polite! This is why I love coming here!John

Atmosphere: 4

Service: 5

Joseph Draa

Great Customer service and really friendly people

Atmosphere: 5

Food: 5

Service: 5

Jennifer Venegas

Always super fast to get my orderAnd they never do a mistakeRewlly loved this location since moving to lake charles

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Lavender Oatmilk Latte

Alexia Johnson

Troy has the best personality and is so funny. He makes the drive through experience so fun with all his sayings he comes up with. He deserves a raise!!!

Service: 5

Blair Ringo

I ordered a nitro cold brew, but they were having problems with the machine. That being said, I waited maybe an extra 2 minutes and they got everything fixed. Greg handed me my drink and gave it to me for free!! Such an unexpected nice gesture and treat!! Thank you Greg for your excellent customer service!! I will be back soon!!

Atmosphere: 5

Food: 5

Service: 5

L McCain

The staff at this location are stellar! They always add joy to my day. No matter how busy it is at the time, they always are very cheerful and bubbly and it always brightens my day. I love it! Today, Marie helped me and as usual it was a perfect experience, I don’t write reviews often but they really deserve it. If I could give more than five stars I would. Whoever is doing the hiring is knocking it out of the park, again such a great staff.

Atmosphere: 5

Food: 5

Service: 5

La lilix

Nice quiet place ?

Atmosphere: 5

Food: 5

Service: 5

Shelby Kounter

The employees are always friendly and fast at this location. They actually seem like they love their job. Best Starbucks in lake Charles and sulphur. T-Roy is nice !

Service: 5

David

Low prices compared to other Starbucks and very professional service. The place was very clean and quiet at the time of our visit.

Atmosphere: 3

Food: 3

Service: 5

Justin Hill

So, the employees and drinks are always great, but this location is starting to feel dingy. It's probably time for a clean up and touch up job. And Starbucks food quality is meh. It's not this location in particular, just their food in general.This location has WONDERFUL staff who always treat us well. Thank you all.

Atmosphere: 3

Food: 4

Service: 5

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