“My favorite Subway location as far as freshness quality. Never out of bread choices. Friendly staff. I would give 5 stars but my bread was slightly burned on my sandwich. Other than that, my experience was a strong 4.5 stars.
Vegetarian options: Super fresh veggies. Ordering a salad would be perfect at this location.
Parking: Shared lot with other shops. Plenty of parking and rarely busy at dinner. Lunch is very busy at this location. I recommend using the app in advance to order lunch.“
“By far the BEST Subway I've at at. I wished I would've looked at the name tags of the workers. But extremely friendly, makes conversation with the customers. My sandwich was the best! It wasn't just thrown together it was PERFECT. I'm leaving from there now but to the workers, AWESOME JOB!!“
“My 1st experience here 8/29/24 was terrible. The "top picks" Elite Chicken & Bacon Ranch sandwich sounded delicious, so I ordered it via the app. I let them know I placed an online order & was waiting at 1 of their tables. They flagged me down right when they finished making my sandwich & I immediately drove over to the Golden Nugget. I was famished, so unfortunately, I inhaled the 1st half on the drive over - yuck, it was cold!! ? After I parked, I double-checked my receipt & it definitely showed "toasted" on it, but they definitely did not toast nor warm anything on my sandwich. It made my tummy off - I couldn't finish the rest of it, so I sadly threw the rest of the footlong away. ?
After my extremely disappointing sandwich, I provided my 1st Subway survey feedback. A couple of days later, I was surprised that I got an email from the owner. In order to try to rectify the mistake, she offered me a free replacement footlong. ❤️
I'm not a local, so I had to wait a bit to redeem the sandwich on my next Lake Charles road trip. Fast forward to 11/5/24 - I finally redeemed my free footlong. ? Instead of ordering something new/exciting, I just went with my traditional favorite, the meatball sub. Definitely hit the spot with the usual Subway deliciousness!! ?“
“The sandwich artist on this Sunday morning made the best sandwich ever! It was terrific. Loaded with veggies and delicious. Additionally, the location was super clean. The worker on this morning really cared, was friendly and kind. I wish all my Subway experiences were this great!!!“
“My family and I absolutely love this location !!!!! We live in Iowa and we pass every subway just to go to this location. Lakeyn and Emma are the most polite well mannered young ladies, always keeps a clean store and there veggies are always so pretty ... Thanks guys keep up the good work“
“Shout out to Liz for her incredible customer service last night. She made awesome suggestions and the food was fresh! She was patience with my 5 year old as he was changing his mind several times, and even let him sample a sauce for his sandwich which he loved! The store was very clean. By the way, she was doing this all on her own! We'll be back, for sure!“
“I went in the store the other day and Mr Marquez was by himself due to some circumstances I can't recall. It was busy but he was calm yet efficient. Still cordial and smiling under pressure. Our sandwiches were perfect. Well done, Sir.“
“We absolutely love this particular location and will pass several just to come to this one. The personnel are amazing, food is always fresh, and the wait time is never long. This location honors coupons and has a drive thru which is also great.“
“Jadah the worker was awesome, she was by herself and she was working hard.. she does way better than any other subway I've been to.. im visiting from Texas and I will definitely return to this location if she is there... GREAT JOB JADAH“
“My partner and I went in late one evening to grab dinner after a long day. Billie Jo & Kamryn were working. They were super helpful, kind, and friendly. I know it was late and they were ready to get their closing duties completed, but they didn’t treat us like an inconvenience at all. I will absolutely return. Thanks for your kindness ladies!“
“After trying 2 other Subways (all closed), this particular Subway was not only open, but exceptional in their service. Shout out to Devon & Quinn! We have 6 children and we could not have asked for more attentive and patient service. This was our first trip to Lake Charles and we will probably drive the extra distance to give this particular establishment our $$$. Well done! Thanks for making our short trip to Louisiana a wonderful set of memories.“
“I went for early Sunday dinner this evening and both ladies were still working on my online order doing a great job! My order (6 subs) were done perfect and correctly. It was really nice to walk in, the place was very clean and stocked. BONUS - I saved $7.82 in deals and didn't realize till I got home and looked at the receipt! ?“