Wendy's
125 Broad St, Lake Charles
(337) 405-7636
Recent Reviews
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Great place!
Atmosphere: 5
Food: 5
Service: 5
Staff are very helpful. Food is hot and quickly delivered.
Atmosphere: 3
Food: 3
Service: 4
Loved the chili!
Atmosphere: 5
Food: 5
Service: 5
Outdoors near downtown lakefront. Good area to walk, talk and chill.
Atmosphere: 5
Food: 5
Service: 5
Good front desk service clean dining room quick food turn out. Overall I'd say it was one of the more enjoyable Wendy's to go to
Atmosphere: 3
Food: 3
Service: 5
Where do I begin. I go threw drive-thru to place an order, first off the person over the intercom sounded like they didn't want to be there and kept cutting me off. Secondly when I pull up to the window none moved and just stared threw window then another worker came to take payment, mind you no one is happy. I get my food I ordered 3 meals the burgers tasted and looked like been under the warmer for hours and fries were not fresh. Between the Service and Food it will be a while before I go back to this Wendy's. My thing is if you don't want to work just stay home because your Attitude shows in You, the Customer Service and Food.
Atmosphere: 1
Food: 1
Service: 1
went through the drive thru & they got my order wrong, went back & not only did they get my order wrong AGAIN, there was eggshells in my food. I go in to get it corrected for the third time & they tell me to come back tomorrow because breakfast ended at 10:30 (mind you it’s 10:32). there’s a specific male worker that has such a crazy rude attitude. but I would have an attitude if I looked like that as well. anyways, I go back the next day for them to be extremely rude & unprofessional. like I’m the person in the wrong? I went through the drive thru 4 times for 1 order! & i took time out of my morning to come back to an establishment. these Wendy’s employees need to remember that I don’t get paid by the hour to wait around on them to get their stuff together. but they’re getting paid by the hour to get my order wrong, repeatedly at that. I’ll be going to twitter & calling corporate over this type of behavior / treatment. I have never in my life felt the need to write a review like this about any place. this is shameful Wendy’s. do better! & to everyone reading this, DO NOT WASTE YOUR TIME AT THIS ESTABLISHMENT.
Atmosphere: 1
Food: 1
Service: 1
Kelly in the drive through line is amazing! She has the most cheerful attitude! You honestly can’t help but smile with her playful banter! She needs a raise and a promotion! 10/10 😍
Atmosphere: 5
Food: 5
Service: 5
The restaurant does not open on time, so if you have important business to attend to, you will be late.
Service: 1
Best Wendy's I've ever been to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Restaurantji Recommends
Sure would have been nice to have the pecans in my apple pecan salad
Food: 1
I was passing through town and decided to stop at this particular Wendy’s location…That was a BIG MISTAKE….1st of all the restaurant didn’t have any customers in the lobby…Only a couple of vehicles were in the drive through…The food was COLD….The drinks from the machine was very flat also…There was a big spill on the lobby floor and NOT ONE of the employees seemed to care…I ordered 2 of the Biggie Bags…One with the Chicken Sandwich and the other with the Junior bacon cheeseburger…I lost my appetite after tasting the quality of the food…I needed to eat something and the only thing worth trying to eat was the nuggets and the burger…I threw one of the order of fries away by mistake…Why complain when all the reviews that I have seen for this restaurant after I left was HORRIBLE…Never AGAIN visit this restaurant…🤬🤬🤬
Atmosphere: 1
Food: 1
Service: 1
We stood in line for a little over an hour to even order, then another 30 minutes to get food so an hour and a half wait! Fries were rubbery and cold,
Atmosphere: 1
Food: 1
Service: 1
Service horrible. Had to pull up to wait on nuggets. Had 3 orders off nuggets 2 orders cold and one order hot and fresh. 1 of the orders was mixed spicy with regular trying to finish it off instead of putting all fresh nuggests, also the fries was cold. But waited over 10 mins to get food. Couldn't even give me the right sauce that I asked for.
Food: 2
Service: 1
they made me wait for a cold chicken sandwich
Atmosphere: 1
Food: 1
Service: 1
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