Before we got to the window, we saw ANNE holding some dollar bills. I approached the window and heard another employee tell ANNE that she couldn't take money that a customer left because she would get in trouble. Ordered the $7.00 meal. Got the bag, and the fries were cold. I asked that they make some fresh fries. ANNE asked me to pull up to wait for the fries. Okay. No drink. She brought the fries, and I asked where my drink was. She acted like we didn't order one. ANNE IS RUDE. The manager should deal with this employee. I WILL NOT BE BACK!
Food: 1
Service: 1
Cynthia Harris
The reason I rated the atmosphere A 1 because the music in the background was so NOT DIVERSE, when you expect a diverse customer base with the location being diverse and very close to a university everything is expected to be diverse or just none at all. I realize this is not going to change anything but I wanted to make sure my voice is heard and I will not be coming back again.
Atmosphere: 1
Food: 5
Service: 5
Joshua Wallace
Great food and great service.
Atmosphere: 5
Food: 5
Service: 5
karla Gonzalez
i got food poisoning, do not recommend
Carter Marchbank
I’ve been just a handful of times because my son loves Wendy’s. But geez this place is awful. I get two meals no special instructions and they still mess it up 🤦🏻♂️. Whoever owns this place needs to go under cover.
Food: 1
Service: 1
Audrine Marcantel
Not to fond of it
Atmosphere: 2
Food: 2
Service: 2
Veronica Nelson-Williams
I love Wendy’s, so my husband and I decided to get two #1 meals. However, after being asked to pull up and wait, we were disappointed to find that our fries were cold when we finally got our food. It didn’t make sense to us to wait and still receive cold fries. If we have to wait, the food should at least be hot. Do better.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: French Fries, Dave's Combo
Kathe Miller
Ordered my food in the drive-thru and was asked to pull forward. I sat in the spot reserved for this for a while, so eventually I checked my phone and saw on my banking app that I had paid 17 minutes earlier and my food had still not been brought out. I pulled around to the window again and told them I was still waiting on my food. The worker at the window seemed not to know who I was. They then proceeded to tell me that they were working on it now. When I told them I had been waiting for over fifteen minutes and I didn't understand why they were only just working on it, they tried to tell me it took a while, then tried to tell me they had only just gotten it, probably a few other excuses I didn't process. They became upset with me for “having an attitude” when I refused to pull forward—again—and because I was annoyed at having to wait 20 minutes for fast food. While I sat at the window and waited, it took maybe three minutes for them to actually complete my sandwich, and they still made excuses for why it should have taken 20.
Atmosphere: 1
Food: 4
Service: 1
Regan Hastings
Usually out of something every time I’ve ever been, the prices are high in comparison to other similar fast food restaurants, they mess up orders often
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Jr Cheeseburger – 4 for 4 Meal, Wendy's Fresh-Made Salads, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Classic Chocolate Frosty
Gerard Louviere
Just wish menu/product offerings were consistent store-to-store.
Recommended dishes: Taco Salad, Chili, Jr Cheeseburger – 4 for 4 Meal, Jr Cheeseburger
Joseph Giles
The person taking the orders was not personable at all. “What else” over and over. Must’ve been go home time for him. After you pay, they ask you to go crane your car into these tiny parking spot in a corner of the lot. Not the greatest customer service. Regarding the food, the sandwiches were bland, my son didn’t finish the nuggets, all 5 fries were old and limp. Definitely will NOT be going back to this location!!
Atmosphere: 1
Food: 2
Service: 2
corey larocca
They didn't know what was going on, the shift manager came in and talked to everyone while we was ordering. Then they soaked the floor with greasy water and my mother fell. Had to go to the hospital and everything. They didn't care and didn't help at all. Didn't want to do an accidentReport either. Horrible
Before we got to the window, we saw ANNE holding some dollar bills. I approached the window and heard another employee tell ANNE that she couldn't take money that a customer left because she would get in trouble.
Ordered the $7.00 meal. Got the bag, and the fries were cold. I asked that they make some fresh fries. ANNE asked me to pull up to wait for the fries. Okay. No drink. She brought the fries, and I asked where my drink was. She acted like we didn't order one. ANNE IS RUDE. The manager should deal with this employee. I WILL NOT BE BACK!
Food: 1
Service: 1
The reason I rated the atmosphere A 1 because the music in the background was so NOT DIVERSE, when you expect a diverse customer base with the location being diverse and very close to a university everything is expected to be diverse or just none at all. I realize this is not going to change anything but I wanted to make sure my voice is heard and I will not be coming back again.
Atmosphere: 1
Food: 5
Service: 5
Great food and great service.
Atmosphere: 5
Food: 5
Service: 5
i got food poisoning, do not recommend
I’ve been just a handful of times because my son loves Wendy’s. But geez this place is awful. I get two meals no special instructions and they still mess it up 🤦🏻♂️. Whoever owns this place needs to go under cover.
Food: 1
Service: 1
Not to fond of it
Atmosphere: 2
Food: 2
Service: 2
I love Wendy’s, so my husband and I decided to get two #1 meals. However, after being asked to pull up and wait, we were disappointed to find that our fries were cold when we finally got our food. It didn’t make sense to us to wait and still receive cold fries. If we have to wait, the food should at least be hot. Do better.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: French Fries, Dave's Combo
Ordered my food in the drive-thru and was asked to pull forward. I sat in the spot reserved for this for a while, so eventually I checked my phone and saw on my banking app that I had paid 17 minutes earlier and my food had still not been brought out. I pulled around to the window again and told them I was still waiting on my food. The worker at the window seemed not to know who I was. They then proceeded to tell me that they were working on it now. When I told them I had been waiting for over fifteen minutes and I didn't understand why they were only just working on it, they tried to tell me it took a while, then tried to tell me they had only just gotten it, probably a few other excuses I didn't process. They became upset with me for “having an attitude” when I refused to pull forward—again—and because I was annoyed at having to wait 20 minutes for fast food. While I sat at the window and waited, it took maybe three minutes for them to actually complete my sandwich, and they still made excuses for why it should have taken 20.
Atmosphere: 1
Food: 4
Service: 1
Usually out of something every time I’ve ever been, the prices are high in comparison to other similar fast food restaurants, they mess up orders often
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Jr Cheeseburger – 4 for 4 Meal, Wendy's Fresh-Made Salads, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Classic Chocolate Frosty
Just wish menu/product offerings were consistent store-to-store.
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Worst customer service ever
Atmosphere: 5
Food: 1
Service: 1
Great food great menu and prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Chili, Jr Cheeseburger – 4 for 4 Meal, Jr Cheeseburger
The person taking the orders was not personable at all. “What else” over and over. Must’ve been go home time for him. After you pay, they ask you to go crane your car into these tiny parking spot in a corner of the lot. Not the greatest customer service. Regarding the food, the sandwiches were bland, my son didn’t finish the nuggets, all 5 fries were old and limp. Definitely will NOT be going back to this location!!
Atmosphere: 1
Food: 2
Service: 2
They didn't know what was going on, the shift manager came in and talked to everyone while we was ordering. Then they soaked the floor with greasy water and my mother fell. Had to go to the hospital and everything. They didn't care and didn't help at all. Didn't want to do an accidentReport either. Horrible
Atmosphere: 1
Food: 4
Service: 1
EXTREMELY
Atmosphere: 1
Food: 1
Service: 1
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