Whataburger #1387

Horrible service. 20 minutes in drive thru. Inside service the same. They gotta get it together!

No baby changing table in either bathrooms is criminal. Do better.

I love Whataburger but the one on country club is the slowest and worst customer service ever of any place I have ever been. Grew up on this restaurant so I know speed is not what they are known for but 45 min to get an order when inside and 30 at drive through is a bit much…….. I am in the drive through writing this review and will still have plenty of time after

Update to top it off it wasn’t even the right order when I got home from drive through

Straight garbage. I have never been to this location since they opened bc I let the newness wear off. I like to pay cash, there was a kiosk that does not accept cash. Stood at counter for 10 minutes before someone acknowledged my presence. Food was cold. Not made to order. Took forever to get the food. A simple basic burger with fry and drink. 15 minutes. Don’t waste your $14 on a crap burger not made to order

Waited in line for 35 minutes because I was blocked in & couldn't get out (by the way there were only 2 cars ahead of me in my lane). By the time I got to speaker to order I decided to stay & order because I had already been waiting for forever, right? 10 more minutes go by before a girl comes on the speaker, sounding like she couldn't care less & says "ummm, i don't know if you still wanted to order but likeee we're out of like a lot of things and we're like super busy sooo, that's up to you" I asked if they had stuff to make a whatachicken sandwich and she said "uhhh no i don't knowww we're like reallyyyy busy and out of a lot of things".... so you're telling me i waited 35 minutes PLUS another 10 just to listen to you tell me that? I drove off & guess what, there were only 4 cars in the parking lot & almost no one inside. Thanks for wasting an hour of my night. I've worked in the food industry & this is by far the worst customer service I've seen. Sorry excuse of a whataburger & sorry excuse of the worker on the headset.

Atmosphere: 1

Food: 1

Service: 1

Waited forever in the drive through could hear them laughing through the microphone. No one working. Been in line for 30 minutes still no food

Atmosphere: 1

Food: 1

Service: 1

B lane is always left waiting with no one coming on to take your order, for 5 minutes if at all. Had to call them to tell them, and when I asked why B lane takes so long, I was met with attitude from a drive through employee. Blonde with glasses, on nights. I understand you may be short staffed, because folks don't like to work, but don't give me attitude for your employees who don't like to work. Handle the hustle or hire better employees, with good work ethic.

Atmosphere: 4

Food: 4

Service: 1

The food is good but I would hold off on calling it fast food.. the reason being is because you need at least 30 to 45 minutes before you get your order here.. they're always short staffed.. and it's always slow... It could be two cars in line for 10 cars in line you're still going to wait 30 minutes for you food.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Whataburger Double Meat Whatameal

Need better customer service and better timing with the orders.

my friend and i just went through the drive thru and the girls in the window were so sweet! great communication and attitudes (:

We have been here several times and today was the last. Even when nobody else is in the restaurant it takes forever to get a simple order. We have had our order wrong, and/or cold several times. My daughter went in 15 minutes before they stop serving breakfast and they told her they were no longer serving breakfast.
They need to train their staff better, and work heavily on customer service. I am a manager at a fast food restaurant and this is unacceptable.

Slow with orders. Very slow.

Atmosphere: 4

Food: 4

Service: 2

C l Closest thing time Texas im about to get for now.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Whataburger

My friend and I dined in. Both of our burgers were cold. Also too much mustard. Didn't taste like the ones in TX.

Atmosphere: 3

Food: 1

Service: 3

Great food but rude service

Atmosphere: 5

Food: 5

Service: 2

Recommended dishes: Whataburger, French Fries