Whataburger #1387

I've never got the hype about the burgers but I do enjoy their breakfast items. If only they could consistently get my order correct. I order on the app on a regular basis and at one time the manager got to know me-- because she remembers my order is often wrong. The crew will always make it right, but it's never ready at the time noted in the app.

Atmosphere: 4

Food: 4

Service: 3

The service is terribly slow. thats all i have to say. food is decent.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: French Fries

Staff is not exactly crushing it

Atmosphere: 4

Food: 2

Service: 1

There was a lady running the drive through with glasses she is so rude and had a attitude the whole time I was trying to order

Atmosphere: 1

Food: 1

Service: 1

Ashley was a great individual and had modern skills.

Atmosphere: 5

Food: 5

Service: 5

Whataburger never disappoints. It is worth the wait.

Atmosphere: 5

Food: 5

Service: 5

Food is good but service is SLOW.

Atmosphere: 5

Food: 4

Service: 1

The service was fast and friendly, and the food was hot and fresh. I love their spicy ranch.

Atmosphere: 3

Food: 5

Service: 5

Clean store with upgraded decor.

Atmosphere: 5

Food: 5

Service: 5

King of Burgers in the state

Atmosphere: 5

Food: 5

Service: 5

Horrible service. 20 minutes in drive thru. Inside service the same. They gotta get it together!

No baby changing table in either bathrooms is criminal. Do better.

I love Whataburger but the one on country club is the slowest and worst customer service ever of any place I have ever been. Grew up on this restaurant so I know speed is not what they are known for but 45 min to get an order when inside and 30 at drive through is a bit much…….. I am in the drive through writing this review and will still have plenty of time after

Update to top it off it wasn’t even the right order when I got home from drive through

Straight garbage. I have never been to this location since they opened bc I let the newness wear off. I like to pay cash, there was a kiosk that does not accept cash. Stood at counter for 10 minutes before someone acknowledged my presence. Food was cold. Not made to order. Took forever to get the food. A simple basic burger with fry and drink. 15 minutes. Don’t waste your $14 on a crap burger not made to order

Waited in line for 35 minutes because I was blocked in & couldn't get out (by the way there were only 2 cars ahead of me in my lane). By the time I got to speaker to order I decided to stay & order because I had already been waiting for forever, right? 10 more minutes go by before a girl comes on the speaker, sounding like she couldn't care less & says "ummm, i don't know if you still wanted to order but likeee we're out of like a lot of things and we're like super busy sooo, that's up to you" I asked if they had stuff to make a whatachicken sandwich and she said "uhhh no i don't knowww we're like reallyyyy busy and out of a lot of things".... so you're telling me i waited 35 minutes PLUS another 10 just to listen to you tell me that? I drove off & guess what, there were only 4 cars in the parking lot & almost no one inside. Thanks for wasting an hour of my night. I've worked in the food industry & this is by far the worst customer service I've seen. Sorry excuse of a whataburger & sorry excuse of the worker on the headset.

Atmosphere: 1

Food: 1

Service: 1