Paid 33.00 for a large 3 topping pizza and 8 wings and the pizza looked like garbage.
Food: 1
Anonymous One
I was very disappointed in my order yesterday. I ordered a large stuffed crust pepperoni pizza with extra cheese. Instead, I received an inedible pizza without extra cheese, after patiently waiting. This was so discouraging for me because I’ve never received an order this poorly from this location before. It’s as if it was already made for another customer that didn’t pick it up & had been sitting in the warmer too long. For the amount that I paid ordering through the website, I feel any customer would be in agreement. The pepperoni’s are proof, that pizza wasn’t freshly made. Even the crust was bad. I ended up getting food elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Deana Haynes
I waited 45 minutes. I called and told them what vehicle I was in. Still never came. I went inside and man said he went out and looked but couldn't find me. He didn't look too hard. I was only 3 cars down from front door where there use to be curbside pick up signs.
Atmosphere: 2
Food: 4
Service: 2
Reginald Smith
Ordered a dinner box pepperoni lovers add bacon and they only put bacon on the pizza .. on top of that charged me in what ended up being 27 dollars in associated fees, and I tipped driver 3 more dollars 30 in total when the box was only 15 online.. there were 2 strands of hair in my dessert from the box and now I sound crazy for asking for a refund? Horrible service!
Atmosphere: 2
Food: 1
Service: 1
Casey Julien
The crew is so nice. And my order is always made correct and fresh
Atmosphere: 4
Food: 5
Service: 5
Ammanda Johnson
This pizza hut used to be great but now the prices are way to high now and the quality of the food absolutely sucks now. I wish they would bring back the old buffet and salad bar that would be amazing!
Stephanie Gentry
With the price that I paid, I expected fresh food. I ordered a pasta, which had parts that were both steaming hot and ice cold - meaning that the food was frozen and heated up. If I wanted frozen half-cooked pasta, I would have gotten a cheap TV dinner at the store.
The dine in area is dingy. The tablecloth at the table I was at had stains on it, while the carpet looked like it hadn’t been cleaned in ages.
The best part about this experience was the lady who waited us - Rebecca. She was so kind and helpful.
Atmosphere: 2
Food: 2
Service: 5
J. Go
Sat there for 45 min waiting for my pizza and watched people come in after me order and receive their pizza. After waiting for 45 min they said they don’t know how that happened but they had not even put the pizza in the oven yet. Manager was lost in the sauce and had no idea what was going on. The front desk employee Cade was trying his hardest to figure out what was going on and was taking the heat for the horrible manager from customers. Asked for my refund this was ridiculous! Hats off to Cade he should definitely be the one managing with his customer service , patience and respect. Get rid of the manager !
Atmosphere: 1
Food: 1
Service: 1
Stephanie Jones
With the price that I paid, I expected fresh food. I ordered a pasta, which had parts that were both steaming hot and ice cold - meaning that the food was frozen and heated up. If I wanted frozen half-cooked pasta, I would have gotten a cheap TV dinner at the store.
The dine in area is dingy. The tablecloth at the table I was at had stains on it, while the carpet looked like it hadn’t been cleaned in ages.
The best part about this experience was the lady who waited us - Rebecca. She was so kind and helpful.
Atmosphere: 2
Food: 2
Service: 5
SFC Castro
Sat there for 45 min waiting for my pizza and watched people come in after me order and receive their pizza. After waiting for 45 min they said they don’t know how that happened but they had not even put the pizza in the oven yet. Manager was lost in the sauce and had no idea what was going on. The front desk employee Cade was trying his hardest to figure out what was going on and was taking the heat for the horrible manager from customers. Asked for my refund this was ridiculous! Hats off to Cade he should definitely be the one managing with his customer service , patience and respect. Get rid of the manager !
Waited for an hour to get a large pizza and 6 wings when there were no customers dining in. Avoid this restaurant at all costs. Never come back again.
Atmosphere: 1
Food: 1
Service: 1
Pumpkin October
Absolutely ridiculous it’s like going Into a place where children run the restaurant The service was honestly not good he wasn’t trained properly And that’s not his fault, but I had to get up and ask for a box pay for my food and me and my children and the small little hidden fees for the ranch cups and the hot sauce is also ridiculous. I go to Deridder and to the manager, the tall girl I know if you’re gonna say something with someone’s walking out don’t let them hear you super disrespectful A lot more training and they need a manager that knows what they’re doing and is respectful the girls that were sitting down talking and then going out and delivering food professional The food was good From Cali, so I guess we’re just used to class.
Atmosphere: 1
Food: 2
Service: 1
Alisson Davis
Wheelchair accessibility: Very easy access
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Angela Rutherford
This place was great the service was excellent! Riley was so attentive. Add pizza was great. I love the eat in restaurant reminds me of old Pizza Hut. Great birthday dinner for me . I will be back .
Paid 33.00 for a large 3 topping pizza and 8 wings and the pizza looked like garbage.
Food: 1
I was very disappointed in my order yesterday. I ordered a large stuffed crust pepperoni pizza with extra cheese. Instead, I received an inedible pizza without extra cheese, after patiently waiting. This was so discouraging for me because I’ve never received an order this poorly from this location before. It’s as if it was already made for another customer that didn’t pick it up & had been sitting in the warmer too long. For the amount that I paid ordering through the website, I feel any customer would be in agreement. The pepperoni’s are proof, that pizza wasn’t freshly made. Even the crust was bad. I ended up getting food elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I waited 45 minutes. I called and told them what vehicle I was in. Still never came. I went inside and man said he went out and looked but couldn't find me. He didn't look too hard. I was only 3 cars down from front door where there use to be curbside pick up signs.
Atmosphere: 2
Food: 4
Service: 2
Ordered a dinner box pepperoni lovers add bacon and they only put bacon on the pizza .. on top of that charged me in what ended up being 27 dollars in associated fees, and I tipped driver 3 more dollars 30 in total when the box was only 15 online.. there were 2 strands of hair in my dessert from the box and now I sound crazy for asking for a refund? Horrible service!
Atmosphere: 2
Food: 1
Service: 1
The crew is so nice. And my order is always made correct and fresh
Atmosphere: 4
Food: 5
Service: 5
This pizza hut used to be great but now the prices are way to high now and the quality of the food absolutely sucks now. I wish they would bring back the old buffet and salad bar that would be amazing!
With the price that I paid, I expected fresh food. I ordered a pasta, which had parts that were both steaming hot and ice cold - meaning that the food was frozen and heated up. If I wanted frozen half-cooked pasta, I would have gotten a cheap TV dinner at the store.
The dine in area is dingy. The tablecloth at the table I was at had stains on it, while the carpet looked like it hadn’t been cleaned in ages.
The best part about this experience was the lady who waited us - Rebecca. She was so kind and helpful.
Atmosphere: 2
Food: 2
Service: 5
Sat there for 45 min waiting for my pizza and watched people come in after me order and receive their pizza. After waiting for 45 min they said they don’t know how that happened but they had not even put the pizza in the oven yet. Manager was lost in the sauce and had no idea what was going on. The front desk employee Cade was trying his hardest to figure out what was going on and was taking the heat for the horrible manager from customers. Asked for my refund this was ridiculous! Hats off to Cade he should definitely be the one managing with his customer service , patience and respect. Get rid of the manager !
Atmosphere: 1
Food: 1
Service: 1
With the price that I paid, I expected fresh food. I ordered a pasta, which had parts that were both steaming hot and ice cold - meaning that the food was frozen and heated up. If I wanted frozen half-cooked pasta, I would have gotten a cheap TV dinner at the store.
The dine in area is dingy. The tablecloth at the table I was at had stains on it, while the carpet looked like it hadn’t been cleaned in ages.
The best part about this experience was the lady who waited us - Rebecca. She was so kind and helpful.
Atmosphere: 2
Food: 2
Service: 5
Sat there for 45 min waiting for my pizza and watched people come in after me order and receive their pizza. After waiting for 45 min they said they don’t know how that happened but they had not even put the pizza in the oven yet. Manager was lost in the sauce and had no idea what was going on. The front desk employee Cade was trying his hardest to figure out what was going on and was taking the heat for the horrible manager from customers. Asked for my refund this was ridiculous! Hats off to Cade he should definitely be the one managing with his customer service , patience and respect. Get rid of the manager !
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited for an hour to get a large pizza and 6 wings when there were no customers dining in. Avoid this restaurant at all costs. Never come back again.
Atmosphere: 1
Food: 1
Service: 1
Absolutely ridiculous it’s like going Into a place where children run the restaurant The service was honestly not good he wasn’t trained properly And that’s not his fault, but I had to get up and ask for a box pay for my food and me and my children and the small little hidden fees for the ranch cups and the hot sauce is also ridiculous. I go to Deridder and to the manager, the tall girl I know if you’re gonna say something with someone’s walking out don’t let them hear you super disrespectful A lot more training and they need a manager that knows what they’re doing and is respectful the girls that were sitting down talking and then going out and delivering food professional The food was good From Cali, so I guess we’re just used to class.
Atmosphere: 1
Food: 2
Service: 1
Wheelchair accessibility: Very easy access
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
This place was great the service was excellent! Riley was so attentive. Add pizza was great. I love the eat in restaurant reminds me of old Pizza Hut. Great birthday dinner for me . I will be back .
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie
Very sweet people love the lady up front so nice
Atmosphere: 5
Food: 5
Service: 5
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