Family wanted McDonald's from Luling Louisiana location Sunday 7/27/25. It was disgusting! Food was like it was leftover from lunch. Took forever for these young kids working to get order together and ended up being wasted money. This location needs better Management!
Atmosphere: 1
Food: 1
Service: 1
Gerald Gullage
Burnt chicken strips!!!
Strawberry Traveler
Said they were closed when they’re supposed to close at 1am. (It was 9pm)
Atmosphere: 1
Service: 1
Tuan Nguyen
Very slow
Kristin
This is the most disgusting thing that has touched my mouth in a long time. Wayyyy too much sauce on both wraps and didn’t get no receipt
Dustin Nope
Ignored at the front counter, employees yelling at one another.
Atmosphere: 5
Food: 3
Service: 1
Philip Ross
Corporate headquarters of McDonald's would be ashamed of the service and food here. Have been there twice in 2 weeks and do not recommend it.
Atmosphere: 1
Food: 1
Service: 1
Blaise
Something is seriously wrong with this place and employees. Literally needs to close down.
Atmosphere: 1
Food: 1
Service: 1
Judi Pzinski
We did not get all the food we paid for! The cheeseburger had an old bun and we did NOT get the rest of our food
If you want Ice cream don’t go to McDonald’s they said there ice cream machine is broke and I went there five times and know it’s apparently broke
Atmosphere: 4
Food: 2
Service: 1
Dianne S.
They take your money and leave the window - just long enough for you to get distracted. Then come back with the food and drink, never giving you your change or a receipt. You drive off not realizing that they never gave you the change. SCAM - great way for the store or employee to pocket extra money. STEALING! Stay away!! Burger sucked too!!
Atmosphere: 1
Food: 1
Service: 1
Davin Sanchez
I visited the restaurant to pickup a mobile order on 03/01/2025. Got home and both of my quarter pounders were completely raw on the inside. Called the store and spoke with a manager named Candy and was told I couldn’t get a refund because it was a mobile order and she didn’t know how. Keep in mind…this is a “Manager”. She said and I quote “They don’t teach you everything”.
Stay away from this store. Incompetent staff serving raw food and a worthless managerial staff.
Atmosphere: 1
Food: 1
Service: 1
James Bouchie
Drive thru (App purchase), last evening 2/17/25 @ 6:51pm. "Special" cheeseburger Meal #7 (No pickle/No mustard) - that was fine; but they smeared WAY TO MUCH ketchup to makeup for it...bit into it and ketchup came out of the wrapper and onto my lap :((
Fries were SUB-PAR (Warm, almost cold)....not the great-tasting, salty, hot fries usually enjoyed at a McDonald's. Had to gag them down! :((
Window lady (Sidel?) was VERY NICE!
Order# 29
Atmosphere: 5
Food: 1
Service: 5
J Johnson
Kind staff. Fries were hot and fresh. Learning how to use the app to get points and youbg last was very patient. Got home and realized they for the drink for the happy meal but overall okay.
Not open 24hrs like Google maps says
Family wanted McDonald's from Luling Louisiana location Sunday 7/27/25. It was disgusting! Food was like it was leftover from lunch. Took forever for these young kids working to get order together and ended up being wasted money.
This location needs better Management!
Atmosphere: 1
Food: 1
Service: 1
Burnt chicken strips!!!
Said they were closed when they’re supposed to close at 1am. (It was 9pm)
Atmosphere: 1
Service: 1
Very slow
This is the most disgusting thing that has touched my mouth in a long time. Wayyyy too much sauce on both wraps and didn’t get no receipt
Ignored at the front counter, employees yelling at one another.
Atmosphere: 5
Food: 3
Service: 1
Corporate headquarters of McDonald's would be ashamed of the service and food here. Have been there twice in 2 weeks and do not recommend it.
Atmosphere: 1
Food: 1
Service: 1
Something is seriously wrong with this place and employees. Literally needs to close down.
Atmosphere: 1
Food: 1
Service: 1
We did not get all the food we paid for! The cheeseburger had an old bun and we did NOT get the rest of our food
Food: 1
Service: 1
Restaurantji Recommends
If you want Ice cream don’t go to McDonald’s they said there ice cream machine is broke and I went there five times and know it’s apparently broke
Atmosphere: 4
Food: 2
Service: 1
They take your money and leave the window - just long enough for you to get distracted. Then come back with the food and drink, never giving you your change or a receipt. You drive off not realizing that they never gave you the change. SCAM - great way for the store or employee to pocket extra money. STEALING! Stay away!! Burger sucked too!!
Atmosphere: 1
Food: 1
Service: 1
I visited the restaurant to pickup a mobile order on 03/01/2025. Got home and both of my quarter pounders were completely raw on the inside. Called the store and spoke with a manager named Candy and was told I couldn’t get a refund because it was a mobile order and she didn’t know how. Keep in mind…this is a “Manager”. She said and I quote “They don’t teach you everything”.
Stay away from this store. Incompetent staff serving raw food and a worthless managerial staff.
Atmosphere: 1
Food: 1
Service: 1
Drive thru (App purchase), last evening 2/17/25 @ 6:51pm. "Special" cheeseburger Meal #7 (No pickle/No mustard) - that was fine; but they smeared WAY TO MUCH ketchup to makeup for it...bit into it and ketchup came out of the wrapper and onto my lap :((
Fries were SUB-PAR (Warm, almost cold)....not the great-tasting, salty, hot fries usually enjoyed at a McDonald's. Had to gag them down! :((
Window lady (Sidel?) was VERY NICE!
Order# 29
Atmosphere: 5
Food: 1
Service: 5
Kind staff. Fries were hot and fresh. Learning how to use the app to get points and youbg last was very patient. Got home and realized they for the drink for the happy meal but overall okay.
Atmosphere: 4
Food: 5
Service: 5
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