Subway

613 Paul Maillard Rd #200, Luling
(985) 331-2257

Recent Reviews

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itzel reyna

Tall white guy,seems to be either the owner or the manager has awful customer service. I’ve come here every mon -sat since i moved out here for work. I buy myself a meal and usually anywhere from 1-11 or my coworkers lunch as well spending atleast a couple hundred dollars every week. Besides one employee who always skimps all the veggies and has a attitude when you ask him to add more (and the last week or two he stopped and is awesome) the entire experience is just what it should be. Untill today. Now let me start with there is a sighn on the door,about the size of a posted note saying no vaping. It’s hung at the top right corner of the door. I’m 5 foot tall,it’s a few feet above my head and out of eyesight for me. As well as the fact the state I’m from there’s no laws against vaping in public (I didn’t even know there was anywhere honestly) I also have hit my vape numerous times while ordering in the past as well as seen multiple other customers do the same & please keep in mind it’s not one of those flavored ones or huge obnoxious ones it lets out about the same amount of smoke as a freaking inhaler. Slim to none. So today I hit it as usual and blew the smoke towards the floor. Immediately the owner begins raising his voice telling me I can’t vape in there. I did NOT know it was illegal nor did I see the sighn but I do still try to have manners so i immediately apologized said I didn’t see the sighn and i wouldn’t do it again, he proceeds to ask me if im slow and didn’t know it was a law in almost every state and tell me how rude I am over and over loud enough for everyone els to stop what their doing and stare. The entire time im apologizing saying I didn’t know it was a law im not from here I travel for work which he always knew because again in there everyday and we talk everyday. He wouldn’t lower his voice nor stop calling me slow and rude till I was crying and walked out because my food wasn’t even being made he had completely stopped to yell at me for 5 minutes. Now I’m not ridiculous I understand that’s the rules that’s why when he said something i genuinely apologized because I wasn’t aware I was doing anything wrong: and even if it hadn’t been a rule I would have still stopped and apologized if he just didn’t like it period because it is smoke and I do understand not everyone likes that around them. The problem. Was the way I continued to apologize and be respectful and nice and he continued to yell and call me names in front of everyone till I was crying and still continued to go on and on to embarrass me. That’s the most poor ownership I’ve ever seen, I won’t be back and neither will anyone in my jobsite. Even forgetting that I’m the customer and you don’t speak to customers that way, he’s always a grown man speaking to a young woman that way. He has no manner nor respect and I guarantee with the way he just spoke to me I’m sure he’s nothing short of verbally abusive to the woman in his life.ige heard him speak poorly to employees before and summed it up to a busy shift and his anger got the best of him. But no after the way he acted today i genuinely think he thinks so much higher of himself then others. He was completely immature and unprofessional and acted like a little boy with no father to teach him how to treat woman. Also I saw a roach so I took a picture and will he resorting it to he health department. He needs to clean up his store as well as his attitude. This will be a failing business purely due to his ego and lack of manners.

Atmosphere: 1

Food: 4

Service: 1

Gggl Fltlt

They need to start answering phones when people call like seriously people could be calling for they order to see if it's ready or for job opportunity or interview 🙄 if you hired workers they should be willing and comfortable with answer the phone line thank you

Service: 1

Barbara

I wish I didn’t have to leave one star. The staff hasn’t been trained properly. Customer service is rude and they will charge you extra for every topping you put on it. Never been charged for lettuce before until I came to this store. Bread tasted old not fresh like subway I have been to normally tastes. Asked for the manager and he was rude, did not fix them charging me for the lettuce and other toppings. He said it was their policy. Go to the subway on highway 90 it is 10x better than this place. Someone must be desperate or low on time to have to eat here.

Atmosphere: 1

Food: 1

Service: 1

Derek Parker

Stopped by at 515 pm on 10/10/23. Upon attempting to open the door a rude lady slammed it back and loudly said we're closed. They usually close at 7pm.

Brian Hill

Always a pleasure dining here. Store manager Barry and crew have always been great with service and time!

Atmosphere: 5

Food: 4

Service: 5

Javon Ballard

Great services

Mr J

Very good customer service. Always in and out.

JEMYRA BUTLER

I stopped by this subway today 3/8/2022. The sandwich maker (as pathetic as it sounds) had the audacity to speak to me in a rude manner. I left the store without ordering anything bc of the horrible customer service and when I called the store to speak to the manager or owner he was just as rude. I WILL NEVER VISIT THIS SUBWAY AGAIN! I don’t suggest anyone to stop here either!!! Horrible customer service and racist workers as well, but what’s to be expected when it’s in a racist area.

Jemyra NoRegrets Butler

Horrible customer service I would not recommend this racist establishment EVER!!!! Don’t go here!! You have been warned!!!

Manuela Martinez

first time and I was very satisfied. very friendly people

Bird 3051

Very good customer service. Always in and out.

Cathy Dominic

Awesome employees

Francisco “Cisco” Sosa

Great place clean safe and awesome food staff super friendly thanks yall

Cisco Sosa

Great place clean safe and awesome food staff super friendly thanks yall

Anthony Vincent Cuevas

The owner is absolutely rude to his staff. Denies former employees their W2s and treats employees like garbage. And hes supposed to be a cop.😂😂😂nah. he's a prick.

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