The service was not good at all! We walked in and we were greeted only by one of the teens that was working there. We waited for our order to be taken just for another lady not of color to walk in behind us and immediately got her order taken from the same teen who ignored us as we waited! I have never had an incident like that to happen to me at Baskin Robbin’s!! Please do better! I won’t be coming back! 0/10 service.
Warren Guillot Jr
Love that y'all still have clown cones!
Rachel Jocks
Dear Baskin Robbin’s Mandeville,
Please train your teenage employees how to greet a customer. My son and I waited about 10 minutes to be greeted, meanwhile the girl behind the ice cream counter stared at the cieling.
A person in line behind us assumed I was taken care of and began to order and was acknowledged as I was ignored..
Went to Flying Dolly’s down the street. ✌🏼
Austin Kouzoukas
The hours listed on Google are either a lie or the closing employees don’t follow them. They locked the doors around 9pm, an hr before their listing says. Hopefully they can get this straight.
Viki Acosta
Closes at 9pm NOT 10pm! We drove 40 mins to hurry and make it before 930, just to be told they close at 9:00.
Steven Nowak
Showed up at 9:45 on 04/14/25 to a locked door and staff cleaning up. Went to Walmart instead, got my pint of Ben & Jerry for $4.48.
Theresa Gandolf
Wouldn't know, hours are marked wrong, it says they close at 10pm but they were locked up with someone in there and it was 9:20pm. . . Will absolutely never go to another Baskin Robins again. . .I haven't been in YEARS. . .now I remember why. . . absolute horrible service. . .there was just some lady walking back and forth screaming at her bestie on her personal phone. . .the more and more I get into the situation the more and more upset I get. . . .why even bother?
Colleen Gunter
2 single scoop cups were $10! I had ice in my chocolate almond ice cream and it tasted old. It’s been years since I have been there and won’t go back.
L and A Auto Supplies LLC
Poorly trained employees. BS scoop was weighed and smaller than the kid scoops I get at other locations. overpriced to boot
Atmosphere: 1
Food: 1
Service: 1
Charles Harrington
Boss yelled at workers while I was ordering didn’t feel welcomed service took a while even thought we were only ones in there o
3 people behind the counter and no one could even bother to look up in an empty store and acknowledge a customer coming and and say absolutely anything such as "we'll be with you in just a minute" after standing there looking at them for several minutes. Just left and went elsewhere.
Service: 1
traci hursey
3 people behind the counter and no one could even bother to look up in an empty store and acknowledge a customer coming and and say absolutely anything such as "we'll be with you in just a minute" after standing there looking at them for several minutes. Just left and went elsewhere.
Service: 1
Abdulhamid Alhaj
This is the best ice cream store when I go inside it smelled like vanilla but sadly they did not have cotton candy flavor
Atmosphere: 5
Food: 5
Service: 4
Danny Fields
Besides the absolutely delicious ice cream. This Baskin Robbin’s makes the best ice cream cakes. 🍰 ordered and unicorn cake for my 6 year old daughter and I can best summarize it as. It was so beautiful and delicious we spent more time admiring it than eating it. But once it was eating time, it went fast. Cannot recommend this place enough.
John R
Staff is great but the hours are terrible. Closing at 9 on a weekend!? We’ve been a few times but won’t be back since they close so early.
The service was not good at all! We walked in and we were greeted only by one of the teens that was working there. We waited for our order to be taken just for another lady not of color to walk in behind us and immediately got her order taken from the same teen who ignored us as we waited! I have never had an incident like that to happen to me at Baskin Robbin’s!! Please do better! I won’t be coming back! 0/10 service.
Love that y'all still have clown cones!
Dear Baskin Robbin’s Mandeville,
Please train your teenage employees how to greet a customer. My son and I waited about 10 minutes to be greeted, meanwhile the girl behind the ice cream counter stared at the cieling.
A person in line behind us assumed I was taken care of and began to order and was acknowledged as I was ignored..
Went to Flying Dolly’s down the street. ✌🏼
The hours listed on Google are either a lie or the closing employees don’t follow them. They locked the doors around 9pm, an hr before their listing says. Hopefully they can get this straight.
Closes at 9pm NOT 10pm! We drove 40 mins to hurry and make it before 930, just to be told they close at 9:00.
Showed up at 9:45 on 04/14/25 to a locked door and staff cleaning up. Went to Walmart instead, got my pint of Ben & Jerry for $4.48.
Wouldn't know, hours are marked wrong, it says they close at 10pm but they were locked up with someone in there and it was 9:20pm. . . Will absolutely never go to another Baskin Robins again. . .I haven't been in YEARS. . .now I remember why. . . absolute horrible service. . .there was just some lady walking back and forth screaming at her bestie on her personal phone. . .the more and more I get into the situation the more and more upset I get. . . .why even bother?
2 single scoop cups were $10! I had ice in my chocolate almond ice cream and it tasted old. It’s been years since I have been there and won’t go back.
Poorly trained employees. BS scoop was weighed and smaller than the kid scoops I get at other locations. overpriced to boot
Atmosphere: 1
Food: 1
Service: 1
Boss yelled at workers while I was ordering didn’t feel welcomed service took a while even thought we were only ones in there o
Food: 1
Service: 1
Restaurantji Recommends
3 people behind the counter and no one could even bother to look up in an empty store and acknowledge a customer coming and and say absolutely anything such as "we'll be with you in just a minute" after standing there looking at them for several minutes. Just left and went elsewhere.
Service: 1
3 people behind the counter and no one could even bother to look up in an empty store and acknowledge a customer coming and and say absolutely anything such as "we'll be with you in just a minute" after standing there looking at them for several minutes. Just left and went elsewhere.
Service: 1
This is the best ice cream store when I go inside it smelled like vanilla but sadly they did not have cotton candy flavor
Atmosphere: 5
Food: 5
Service: 4
Besides the absolutely delicious ice cream. This Baskin Robbin’s makes the best ice cream cakes. 🍰 ordered and unicorn cake for my 6 year old daughter and I can best summarize it as. It was so beautiful and delicious we spent more time admiring it than eating it. But once it was eating time, it went fast. Cannot recommend this place enough.
Staff is great but the hours are terrible. Closing at 9 on a weekend!? We’ve been a few times but won’t be back since they close so early.
Atmosphere: 4
Food: 4
Service: 5
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