Baskin-Robbins
4350 LA-22 STE G, Mandeville
(985) 727-1931
Recent Reviews
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Wouldn't know, hours are marked wrong, it says they close at 10pm but they were locked up with someone in there and it was 9:20pm. . . Will absolutely never go to another Baskin Robins again. . .I haven't been in YEARS. . .now I remember why. . . absolute horrible service. . .there was just some lady walking back and forth screaming at her bestie on her personal phone. . .the more and more I get into the situation the more and more upset I get. . . .why even bother?
2 single scoop cups were $10! I had ice in my chocolate almond ice cream and it tasted old. It’s been years since I have been there and won’t go back.
Poorly trained employees. BS scoop was weighed and smaller than the kid scoops I get at other locations. overpriced to boot
Atmosphere: 1
Food: 1
Service: 1
Boss yelled at workers while I was ordering didn’t feel welcomed service took a while even thought we were only ones in there o
Food: 1
Service: 1
3 people behind the counter and no one could even bother to look up in an empty store and acknowledge a customer coming and and say absolutely anything such as "we'll be with you in just a minute" after standing there looking at them for several minutes. Just left and went elsewhere.
Service: 1
3 people behind the counter and no one could even bother to look up in an empty store and acknowledge a customer coming and and say absolutely anything such as "we'll be with you in just a minute" after standing there looking at them for several minutes. Just left and went elsewhere.
Service: 1
This is the best ice cream store when I go inside it smelled like vanilla but sadly they did not have cotton candy flavor
Atmosphere: 5
Food: 5
Service: 4
Besides the absolutely delicious ice cream. This Baskin Robbin’s makes the best ice cream cakes. 🍰 ordered and unicorn cake for my 6 year old daughter and I can best summarize it as. It was so beautiful and delicious we spent more time admiring it than eating it. But once it was eating time, it went fast. Cannot recommend this place enough.
Staff is great but the hours are terrible. Closing at 9 on a weekend!? We’ve been a few times but won’t be back since they close so early.
Atmosphere: 4
Food: 4
Service: 5
The place smelled awesome like sugar. The young man working the store was very helpful and doing a great job working hard.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is my goto place for birthday cakes. Love there chocolate chip chocolate ice cream
Atmosphere: 5
Food: 5
Service: 5
Rude Unhelpful Customer Service
HORRIBLE costumer service when I called to tell them how SICK my whole family & I got from food poisoning from their ice-cream cake I bought for my 11 year old's birthday, Including my 11 year old son! What a birthday gift he received! I NEVER received even a simple call back! We will NEVER buy from them again & I have & will continue to let everyone know how this company does business. They ONLY received a 1 star because I had to in order to write this post.
I came here with my 10 year, old daughter, and the entire time an older lady and the younger girl in the picture were talking very loudly about a bad relationship, and my daughter was forced to listen to the entire conversation. I do not recommend this establishment. When I paid with my credit card and asked if I wanted to add a tip and I told the cashier my tip was that I’m sorry she had to be punished for her coworkers talking about a relationship inappropriately in front of my daughter so she doesn’t get a tip. Ridiculous.
Daughter and I went a few weeks ago, 3 scoop sundae did not fill up half the bowl. Out of soft serve and hot fudge. And expensive as hell. After I left a 5 buck tip, I actually should half returned for a refund. Sad, no more coconut ice cream for me. Better place right down the street.
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