El Paso Mexican Grill - Mandeville

We had roaches under our table and all they said was oh we’ve been having a roach problem I’m sorry. And still paid full price.

First time we went it was great. Good portions and nice atmosphere. Second time we ordered take out. Noticeably small portions. My quesadilla's were comically small. Imagine a soft taco size. ($7.99 each). I just don't see going back for a good time. It's a shame really.

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Quesadilla

This El Paso restaurant was very good located in Mandeville Louisiana highly suggest

Atmosphere: 4

Food: 5

Service: 5

A place for great Mexican food, good fresh veggies, margaritas are a must!

Atmosphere: 5

Food: 5

Service: 5

i had a misunderstanding with a to go order , when i got there to get my food i realized a few things were wrong, with zero hesitation the manager came out and refunded me for the original order and corrected everything, also let us keep the extras. Not many places have this type of customer service! Food is consistent and so are the employees!

Atmosphere: 5

Food: 5

Service: 5

Sorry to say this, but after we ate and were waiting for to go boxes, we noticed 2 roaches. We immediately got up and told our waiter. They apologized and of course we didn't have to pay.

Atmosphere: 1

Food: 4

Service: 5

Terrible service, cold food.
I’d heard excellent things about El Paso ever since moving to the Northshore, but understood it was a bit of a splurge compared to all the other texmex options nearby so I was waiting for the right day to try it. My girlfriend and I arrive around 2:20 and were promptly seated but didn’t see our server until 8 minutes later. We ordered a tea and water, and an additional 10 minutes later, we had neither. The salsa and bean dip that came to the table were so bland I was adding salt to the chips, but at least those were hot and fresh. We had to ask for a drink menu, and after ordering a cucumber margarita ($18!!!!) it arrived 15 minutes later. I asked about the price because it wasn’t listed on the menu, but my server didn’t know. I surely would NOT have spent $20 on a weak margarita with chunks of cucumber floating in it had I known it wasn’t a well made margarita.
It took our server over 30 minutes to take our food order despite being the only table in the building. We watched him bus other tables and chat with coworkers all while ignoring our empty cups and chips. The food was okay, but the tiny bits of room temp chopped steak on top of soggy cheese enchiladas was not worth it. I’m bummed to have had this experience but thankful to have crossed El Paso of my list of decent texmex joints in town. Over $100 later ($60 of which was spent on 4 margaritas in total) I’m supremely disappointed and honestly wish id asked for a refund.
I looked on the website for a way to contact a manager about our experience but alas there were no routes available. It’s honestly pretty disappointing and disgusting when a business makes zero effort to hear the feedback of their customer base, especially considering how pricey everything is.

Atmosphere: 1

Food: 2

Service: 1

Has always been a great experience. Food was good and atmosphere fun.

Atmosphere: 5

Food: 5

Service: 5

Great place to go! Foods always good. Service is fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bean Dip

Was hungry after long evening event. Glad it was still open for a late night meal.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco Salad

This is one of the better Mexican restaurants in the Mandeville/Covington area. I’d say top 3. The food is always good and the service is good. Margs were good too. They have good birria tacos and you get three tacos whereas most others serve only two birria tacos.

Atmosphere: 4

Food: 5

Service: 5

Food comes out super fast! And the staff is very nice.

Atmosphere: 5

Food: 5

Service: 5

Food was great, some of the best chili relents I have had in a long time. Service was prompt and efficient. Prices were very reasonable. The server I had was Ophilia,who checked on me countless times to make sure that my dining experience was a pleasure and not a taxing experience , which ended up in a tip that she totally did not expect. If you are into Mexican cuisine, this place is for you.

Atmosphere: 5

Food: 5

Service: 5

Received my taco salad with no meat!!

Atmosphere: 1

Food: 1

Service: 1

Pretty good food. I do wish they would put more steak on the steak quesadillas.

Atmosphere: 4

Food: 4

Service: 4