Great place. I had the potato soup and chicken salad sandwich. It was delightful
Atmosphere: 5
Food: 5
Service: 5
KM M
Very disappointed with service. Upon advising the manager, he shrugged me off. I contacted corporate to let them know about the issue.
Atmosphere: 2
Food: 2
Service: 1
Lily Poole
everytime i come here the service is always amazing, the food is always good and the atmosphere is great. but today did not live up to my expectations. we came in, ordered, and got our food, but we figured we would try the new “refreshers” so we ordered them, and ended up sitting at the table for 20 minutes, FINISHED our food. and still not have received our drinks. the employees weren’t doing much either, some were talking orders but most where just standing there. this is ridiculous.
Atmosphere: 3
Food: 5
Service: 1
Candice Gandolfo Davis
I have been going to this restaurant for over 10 years without any issues. The last 2 times we went it was absolutely horrible. New management has completely ruined this once great place to eat. The GM is rude and condescending when I placed my order, the bread was hard, my roast beef was nothing but fat and they served my kids lays potato chips. They used to love the salt and pepper chips, now it’s lays. I asked for croutons on my cup of soup and was told I would be charged because it does not come that way. Very very very rude, we will not be back.
Sean Gettler
Massive decline in quality. I have eaten here since I was in high school. But over the last couple of years, both the service and the food have decreased in quality. Yesterday was the worst. I got a French dip that tasted like it had cone from a gas station fridge and an egg crepe that was near burnt. And to top it off, the bread slices we got were stale, and the 3 drops of jelly in the cups they offered couldn't fix it. I should have demanded a refund, but I was hungry. It makes me sad that a place with so many fond memories has become such a disappointment.
Atmosphere: 3
Food: 1
Service: 2
Ben Zapata
Some might consider it pricey. OK for one or two, but soon mounts up. Special children's menu, and kids eat free on Tuesdays with paying adults. The last two times we were there we paid $34 & $45 after tip. Chicken and mushroom hand pie, or friand, is a bit expensive at $10 each, but good flavor and it comes with a mushroom cream sauce on the side, so the puff pastry stays crisp and does not get soggy. Quiche is good at $7. One of the least expensive sweet items is a Bran Muffin at $3.29 or so, croissants $4+ a regular coffee around $3.30. Small Latte is $5, and more depending on size.They have a breakfast menu also. Separate doors for in dining and to go. It's roomy inside, also has outside seating but summer in Mandeville is brutal, very muggy. But ok to hang out with a coffee and a pastry or cookie.
Atmosphere: 3
Food: 3
Service: 4
Brian Maslanka
Very nice dinner at la mad's! So friendly! Enjoyed the new menu items.
Atmosphere: 4
Food: 4
Service: 4
Anisa GTP
Food gets 4 stars but there has been several timeswhen a meal thst we ordered online wasn't available and was switched for similar but less expensive Ian's tere is never an attempt to reimburse the difference mgmt days thryzzn't go thdt fith online orders
Food: 4
Service: 3
Sara Capdeboscq
Completely disappointed in this location and their service. Went in to place a bakery order and was told I HAD to do it online. Placed a $200 order online, called to confirm two days in a row and they can’t find the order. When asked for help with this I was told I could look a number up online they guess- manager completely rude. Save your time and money and just go somewhere else.
Staff apparently wanted badly to be elsewhere. "Don't worry, I'll service my own table, thanks." It has been a few years since my prior visit - this was the only place in Mandeville refusing to serve patrons not wearing a mask; current staff seemed ready to do that all again. But for the fireplace on a frigid winter day, I can't imagine ever returning.
Atmosphere: 4
Food: 3
Service: 2
Lauren
Been coming here for years even after multiple bad experiences. And now they’ve made it so you have to ask for the “free bread”, and they barely give you any. This is the final straw and I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Danny Cain
Good used to be good. Place is filthy, hardly anyone smiles.
Atmosphere: 1
Food: 2
Service: 1
Laura Penny
We had a great experience at La Madeline this morning! The service was fast and friendly, and the food was great! They had crayons and coloring sheets for my two little ones, great coffee and desserts and it was very clean.
Atmosphere: 5
Food: 5
Service: 5
beta vcrs
Expensive, poor attention, not honest about the baking date of the cakes.
Always Awesome!
Atmosphere: 5
Food: 5
Service: 5
Great place. I had the potato soup and chicken salad sandwich. It was delightful
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with service. Upon advising the manager, he shrugged me off. I contacted corporate to let them know about the issue.
Atmosphere: 2
Food: 2
Service: 1
everytime i come here the service is always amazing, the food is always good and the atmosphere is great. but today did not live up to my expectations. we came in, ordered, and got our food, but we figured we would try the new “refreshers” so we ordered them, and ended up sitting at the table for 20 minutes, FINISHED our food. and still not have received our drinks. the employees weren’t doing much either, some were talking orders but most where just standing there. this is ridiculous.
Atmosphere: 3
Food: 5
Service: 1
I have been going to this restaurant for over 10 years without any issues. The last 2 times we went it was absolutely horrible. New management has completely ruined this once great place to eat. The GM is rude and condescending when I placed my order, the bread was hard, my roast beef was nothing but fat and they served my kids lays potato chips. They used to love the salt and pepper chips, now it’s lays. I asked for croutons on my cup of soup and was told I would be charged because it does not come that way. Very very very rude, we will not be back.
Massive decline in quality. I have eaten here since I was in high school. But over the last couple of years, both the service and the food have decreased in quality. Yesterday was the worst. I got a French dip that tasted like it had cone from a gas station fridge and an egg crepe that was near burnt. And to top it off, the bread slices we got were stale, and the 3 drops of jelly in the cups they offered couldn't fix it. I should have demanded a refund, but I was hungry. It makes me sad that a place with so many fond memories has become such a disappointment.
Atmosphere: 3
Food: 1
Service: 2
Some might consider it pricey. OK for one or two, but soon mounts up. Special children's menu, and kids eat free on Tuesdays with paying adults. The last two times we were there we paid $34 & $45 after tip. Chicken and mushroom hand pie, or friand, is a bit expensive at $10 each, but good flavor and it comes with a mushroom cream sauce on the side, so the puff pastry stays crisp and does not get soggy. Quiche is good at $7. One of the least expensive sweet items is a Bran Muffin at $3.29 or so, croissants $4+ a regular coffee around $3.30. Small Latte is $5, and more depending on size.They have a breakfast menu also. Separate doors for in dining and to go. It's roomy inside, also has outside seating but summer in Mandeville is brutal, very muggy. But ok to hang out with a coffee and a pastry or cookie.
Atmosphere: 3
Food: 3
Service: 4
Very nice dinner at la mad's! So friendly! Enjoyed the new menu items.
Atmosphere: 4
Food: 4
Service: 4
Food gets 4 stars but there has been several timeswhen a meal thst we ordered online wasn't available and was switched for similar but less expensive Ian's tere is never an attempt to reimburse the difference mgmt days thryzzn't go thdt fith online orders
Food: 4
Service: 3
Completely disappointed in this location and their service. Went in to place a bakery order and was told I HAD to do it online. Placed a $200 order online, called to confirm two days in a row and they can’t find the order. When asked for help with this I was told I could look a number up online they guess- manager completely rude. Save your time and money and just go somewhere else.
Service: 1
Restaurantji Recommends
Staff apparently wanted badly to be elsewhere. "Don't worry, I'll service my own table, thanks." It has been a few years since my prior visit - this was the only place in Mandeville refusing to serve patrons not wearing a mask; current staff seemed ready to do that all again. But for the fireplace on a frigid winter day, I can't imagine ever returning.
Atmosphere: 4
Food: 3
Service: 2
Been coming here for years even after multiple bad experiences. And now they’ve made it so you have to ask for the “free bread”, and they barely give you any. This is the final straw and I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Good used to be good. Place is filthy, hardly anyone smiles.
Atmosphere: 1
Food: 2
Service: 1
We had a great experience at La Madeline this morning! The service was fast and friendly, and the food was great! They had crayons and coloring sheets for my two little ones, great coffee and desserts and it was very clean.
Atmosphere: 5
Food: 5
Service: 5
Expensive, poor attention, not honest about the baking date of the cakes.
Atmosphere: 3
Food: 3
Service: 1
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