Antoine's Bakery
3030 Severn Ave STE 8, Metairie
(504) 309-8599
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Came on a Monday and google said it’s open. They were closed. Why can’t they update their times. So many people were walking up to find it closed. Ridiculous.
Very good
I'm a frequent supporter of this business and I'm very familiar with the staff, from constant cake purchases. Unfortunately, I had by far the worst experience that I've ever had at Antione's. I placed an order for beignets, nothing new for a Saturday morning. Usually the wait is about 5-10mins( totally fine) behind they are made to order and tend to be a bit busy. Regrettably , Abby took it upon herself, to serve me not only cold, but old beignets. Within 2 mins of me ordering, my order was already ready.
Not being comfortable with how fast my order has came out. I checked my beignets in the car, to find they were indeed old and cold . Ofcourse I went to Abby, stating the beignets had not been made to order, just for Abby to replace the beignets, hot but now having little to none of the glaze. This event was very unfortunate and disappointing. With that being said, I will not be patronizing this business or sending any more family and friends their way. It only takes a smile, the will to please the customer and honesty. Very disappointed in the bakery. Do better guys!
Best cakes ever
My daughter got me a cake 🎂 for my birthday and it was decorated all around with light pink and dark pink on the sides and the top was all roses in off white it was absolutely beautiful and delicious....almond cake and buttercream icing the best I have had in a very long time. Delicious...
Let me begin by saying the glazed beignets are made to order, served warm and melt in your mouth, so I had to take a bite before I was able to make myself snap a few pics! 😆 I definitely recommend them, but be careful, they’re addictive and loaded with calories, but oh sooo good! 🙂
Great food
Not only is this the BEST king cake I’ve ever had (and I’ve literally had ALL the big names), their customer service is unmatched (I went to the Gretna location)! I online ordered a traditional king cake for pick up about 4 days ahead of time and when I arrived, it was ready and waiting for me! I drove out of state 1.5 hours to get their king cake too! They had a wonderful employee, Kala (I hope I’m spelling it correctly), who was not only checking people out, but also going out to the line to update customers! I also wanted a Queen cake that I was unable to order online like the other, but y’all, this bakery literally took my order while I was in line and BAKED IT! Now yes, I had to wait a while, BUT, if you’re familiar with most big king cake establishments, once they’re out, they’re just out. Doesn’t matter how long you’ve been in line, how far you came, none of that. But at Antoine’s, Kala literally wrote down the name of each person in line by 6:00 pm (closing time) and what king cake type and size they wanted, baked it, and assured everyone in that line received one! I’ve NEVER seen anything like it! I think there had been a bit of a hold up because a vendor in a big van picked up a TON of King cakes, but I was literally blown away that not one person in that line by closing time was turned away and told they were just sold out for the day. I left the most impressed and will definitely be back!
It was just ok
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Glazed Beignets
Best cakes in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wedding Cake
Restaurantji Recommends
Doesn't have biegnets early in the morning, wasted a trip here
Chantilly cake and King cakes are the best in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: King Cake Traditional, Glazed Beignets
Had a destination wedding in New Orleans and gave Antione’s a call. Kim spoke with me with patience and care. I had no idea what I wanted and could not attend an in-person consult. Kim took me through the process and she offered helpful feedback and direction. We agreed on size, look, and flavor of our wedding cake. It turned out beautifully and so delicious. Our guests are still talking about the yummy wedding cake. They will take care of you. They definitely took care of me and I am so thankful.
Atmosphere: 5
Food: 5
Service: 5
Can I just say how unprofessional this experience has been for me! I really didn’t think it would have come to this, but here it is. I ordered a two tiered cake for my daughter’s College Graduation (wow a big milestone) because due to COVID she didn’t get a chance to have a graduation in 2020. So I wanted to go all out for her this time. I placed my order on 4/13/24 put half down gave a picture of how I wanted both cakes top tier white with buttercream filling and bottom tier royal blue with pineapple filling, mind you the order form says reference picture. Went back a week later at about 4pm to pay the other half, and there was a lot of unprofessional, lots of clowning going on and one customer talking about how they used to give him free stuff and two rude young ladies! Anyway my pickup day was 5/10/24, when I got there to pick up my order and to my surprise it was Totally wrong, they bought out a white tiered cake the top and bottom tier, I was shocked and let them know it was wrong and Loria A was giving me attitude like it was my fault. I saw AG who initially taken the order and personally said she was going to do my cake, but when it was wrong I never saw her again. I called the Metairie store to ask for a manager because mind you when asked for one while at the Gretna store no one knew who they were. They told me to come back at 4pm and they will redo the cake! The color still didn’t look right, really the whole cake! The next day at the graduation party still got disappointed because the whole cake was pineapple filling top tier no buttercream at all. I tried calling on 5/13/24 to speak with the owner or manager at the Gretna store @ 7:23 am they pretended to take my phone number and was going to call me back. I called the Metairie store on 5/14/24 and left a message with Yolanda and she remembered the situation and she had taken my phone number so she can have the owner call me back, and I am still waiting on that call but as you can read, it never happened and I’ve given them ample of time to. At this point I don’t think they care!! Mind you my cake was not cheap and also guess was complaining that the cake was gummy!!
Very disappointed with this service!!!
The glazed beignets are soooooo good!
Food: 5
Recommended dishes: Glazed Beignets
Loading...