Charleys Cheesesteaks

The older man that works the grill has the most disgusting energy and attitude. Horrible customer service. I’ve ordered from here a few times and every time iv gone their was a problem with my food. Today was the day i decided I’ll never go back. I have worked in the mall for 8 years as well so being treated like this makes me feel horrible! I told the lady at the register to make sure there were onions, peppers, & mushrooms on my chicken philly sandwich. When the sandwich was given to me it had ONE pepper yes ONE. I should have taken a picture and 0 onions 0 mushrooms. I asked nicely for him to add it and his attitude towards me was disgusting (this is his 2nd time making the same mistake on my sandwich) he than begins to mush up the chicken in my sandwich trying to show me that it’s cooked inside when I can clearly see there is nothing inside or on it besides the one pepper. He started talking to me in a very mean way & I than asked for my money back. He still continued to talk mess by the grill. I will never come back to eat here and will let everyone know what negativity is being put into the food we consume from here.

Food: 1

Service: 1

The only complaint I have is the smell in the place. I don't know if it's what they use to clean with or some sort of air freshener but it's so overwhelming it does not smell good!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cheese Steak, Steak, French Fries

Food was good, but it made me SICK a few hours later. Won’t be eating here again.

Atmosphere: 1

Food: 1

Service: 1

Like a burger but so much more

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Steak

Very unprofessional!!

Atmosphere: 1

Food: 1

Service: 1

If I could rate 0 stars I would but the so called owner of this restaurant was real rude and disrespectful towards me after reading my online order wrong and hollering in my face about an item I order literally damn near everyday!!!STARTED IGNORING ME AND TALKING TO AN ASIAN PAIR OF WOMEN WHEN I TOLD HIM I DONT EAT BACON I ORDER THIS EVERYDAY AND HE READ MY ORDER WRONG. I WILL NEVER ORDER SERVECE FROM THEM AGAIN NEVERRRR!!! WORST CUSTOMER SERVICE IN LAKESIDE MALL OUT OF ANY RESTAURANT AND I WILL BE TALKING TO THE MALL OWNERS ABOUT THIS SITUATION BECAUSE I DIDNT GET AN APOLOGY EVEN AFTER HE KNEW HE WAS WRONG AND HELD ME IN LINE MORE THAN 20 minutes just for a fry.

Go to spot for cheesesteaks in Metairie. Wish it wasn’t in the mall though.

Atmosphere: 2

Food: 5

Service: 4

The 3 cheese and bacon Philly is sooo good! 10/10

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Steak, Fries

Was disappointed

My first visit here was great. Large sammy with plenty of meat and toppings. Friendly service

Good prices and food! Only complain is that the sandwich is quite small for a large size.

I asked for a sandwich with no cheese and no pickles and they put both

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Original Fries

I had to return something in the mall, but hadn't had lunch. This was a quick bite and it was good.

Atmosphere: 5

Food: 5

Service: 5

Good prices and food! Only complain is that the sandwich is quite small for a large size.

I didn't care for the food. I think jersey Mike's is a lot better. I can say I tried Charley's and don't need to go back.

Atmosphere: 3

Food: 2

Service: 5