Cookies by Design

3535 Severn Ave STE 5, Metairie
(504) 455-8777

Recent Reviews

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CGKL

The icing on the big design shortbread cookies were good. The shortbread was pretty thick with little flavor. Chocolate chip is usually my fav, but most of the cookies were Not as fresh as they should have been. However, snickerdoodle & the sugar cookie were the best of the regular ones.

Food: 3

Service: 4

Recommended dishes: Cookie Bouquet

Aubrey E. Jones

I recently placed an order with Cookies by Design for my wife's birthday, and I am thrilled with the exceptional service I received. Despite placing the order in Las Vegas, they seamlessly coordinated with their New Orleans location to create and deliver my order on time. The display was beautiful, and the card inside the cookies added a special touch that my wife and her friends really enjoyed. The entire experience exceeded my expectations, and I highly recommend Cookies by Design for their outstanding service and delightful products.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie Bouquet

Pam Poynter

Cookies by design swept in and made my granddaughters day!I live in Indiana. My granddaughter has been sick.I called and they were more than accommodating.They were so kind and helpful and went over and above what any other business was willing to do.You made a little girl and her Grammy very happy!Thank you so very much.

Service: 5

Noah L

I ordered logo cookies from Cookies by Design and they exceeded my expectations. The staff was helpful and the cookies looked as good as they tasted. I will definitely order again!

Natalie

I had such a wonderful experience with this business as I was in a hurry and they were close to closing and still managed to find time to squeeze me in for an order. The cookies were absolutely gorgeous. Excellent customer service!

A S

Great cookies….terrible, truly awful hours. Why even portray yourself as a retail store. You are NEVER open. And tried to order same day service on your delicious, Same Day cookies (designated on the website as same day….not your big fancy custom built bouquets) and guess what, the same day cookies are not available for delivery or pickup even when I go in to order at 7 am on that same day. Very consistently disappointing.

Atmosphere: 1

Food: 5

Service: 1

Donmiquea Turner

These cookies were the highlight of our party and they taste amazing fresh and melt in your mouth.
Thanks again
Will order again really soon

noah labiche

I ordered logo cookies from Cookies by Design and they exceeded my expectations. The staff was helpful and the cookies looked as good as they tasted. I will definitely order again!

April B. Meric

Always fun and tasty gift to send.

ERIN DOREDANT AVANTS

Amazing service, amazing cookies, very friendly

Minh-Thu Lam

Beautiful display, delivered on time with ease

Stephen Winningkoff

Great looking and great tasting. Arrived timely and looked exactly like the picture.

Marlo Delatte

I recommend going to the store over ordering on line. The customer service can't be beat.

Allison Brown

I bought a cookie sheet cake for the office. It was very good a step above the mall cake.

D

I had such a wonderful experience with this business as I was in a hurry and they were close to closing and still managed to find time to squeeze me in for an order. The cookies were absolutely gorgeous. Excellent customer service!

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