Five Guys

3100 Severn Ave, Metairie
(504) 434-4828

Recent Reviews

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Phil Bouchon

My favorite Burger

Pam R.

I asked them if the season the food the boy say no. So just incase I asked no seasoning on the fries and meat just salt and pepper. Later at night I had a bad seizure. I'll never eat 5 guys ever again

Atmosphere: 1

Food: 1

Service: 1

Fredrica Gordon

Everything great!

Atmosphere: 5

Food: 5

Service: 5

Mavet Beaumont

Excellent service and delicious food.

Atmosphere: 5

Food: 5

Service: 5

Joji Yoshida

My favorite Five Guys location in New Orleans. It's busy but never overwhelmingly crowded during lunch.

Employees were always friendly and welcoming. Food came out fast and hot. Burgers and fries were delicious.

Atmosphere: 5

Food: 5

Service: 5

J W

Overall, this is a great spot for a burger place. The food was good, served very fast being we were the only ones in line at the time. The manager was very friendly and helpful and the vibe was really low key in this place. I can only assume it was because it was later in the fag and we missed the crowds. A bit pricey for two burgers and a fry.

Atmosphere: 5

Food: 5

Service: 5

Dwayne Bailey

Fresh all the time. A go to when I want quality burger and fries. Veggie options are awesome.

Atmosphere: 5

Food: 5

Service: 5

Mark

Wrong order wrong food ....didn't even charge for the food that I got

Atmosphere: 3

Food: 1

Service: 1

ma jo

For consistently great tasting, great made burgers and fries, accept no substitute.. love it

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger

Cellutalk LLC

Great experience

Atmosphere: 5

Food: 5

Service: 5

Christine Peters

Yummy Burgers and Free peanuts

Kid-friendliness: Family Atmosphere

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, French Fries

Pete T

The employees at this location are always very polite and deserve recognition for how well they do with customer service. The burgers and fries are always fresh and made when ordered.

Parker Coleman

IT WAS AMAZING!! Not my first time at a Five Guys, but still Amazing!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger, Hamburger, Cheeseburger, French Fries

Jeff Zapata

When I first noticed that you served hot dogs, I tried to ask for two … with chili! As a New Orleans native, I was shocked to hear that no chili was available for a hotdog. I was grossly disappointed as were my companions. I would appreciate some type of response regarding this issue. Needless to say, I have not returned. It is almost incredible that a restaurant based in New Orleans will try to sell hotdogs without chili, not to mention chili on burgers. I look forward to a response Thank you Jeff.

lisa jones

I ordered online and the app said my food was ready but when I got to the restaurant it wasn’t ready. The cashier said it will be a few minutes, waited 8 minutes and 17 seconds, a guy named Ryan walked up and he just had to wait 2 minutes and his food was ready. It took an additional 5 minutes for them to prepare my food. I just ordered a single patty burger and a fry and apparently it took them 15 minutes for them to prepare my food. Plus they literally had only 4 people that was seated at tables so they wasn’t busy.

Atmosphere: 1

Food: 3

Service: 1

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