Jimmy John's

2600 Airline Dr Suite D, Metairie
(504) 500-9984

Recent Reviews

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Valerie DuRapau

I ordered catering to be delivered between 12:15-12:30. I called to confirm the day before and the morning of. I didn't receive the food until at 1p. My team had to leave and the food was wasted.

Food: 5

Service: 1

Alex Smith

Just ordered from them right before close. They accepted the order then called to tell us they didn’t want to make it because they were closed and we needed to cancel the order. There is no way to cancel the order that we can find.

Atmosphere: 1

Food: 1

Service: 1

Alex Barrientos

I asked for more vegetables like cucumber ,and pickles. The lady yelled Is it on the receipt?!?. Not professional at all and I did ask is she was the manager.

Atmosphere: 1

Food: 4

Service: 1

Tristen Volkman

Tried to use a gift card and the girl taking my order didn’t know how to check me out with a gift card. So instead of getting someone to help her she said I couldn’t use the gift card. I left and went to the other jimmy John’s in town where they used the gift card no problem.

Service: 1

Chantal

I had written an earlier review but after going for awhile I have to revise it. For the most part service is good, but there have been a couple times when my add-ons have not been done. My typical order is the beach club with peppers and cut in half, sometimes one of them isn't done. Therefore, you should probably check your sandwich. It only really bothers me when they forget the peppers.

Na Jn

To the Management....please let the young lady take a day off. PLEASE. I'm an Uber driver, and just dropped her off. She's currently on medication, hasn't slept in seven days (because Jimmy John employees have been quiting, and she's been covering all their shifts). Her son has football practice, and karate. Plus she has homework....and have to clean the house .

She's on medication, and was crying in my car for sleep. Please give her a day off. You could have let her stay home today. Today is Mardi Gras.... there's no one going to Jimmy John's on Mardi Gras, especially with bad weather coming this afternoon.

I hope management gets this situated, or we will have to get you all closed down for bad management decisions.

This is Nate Jones. Future Mayor of New Orleans. Don't let me come back on here with other citizens.

Give her a day off.

Atmosphere: 1

Food: 1

Service: 1

Jacob Lee Zimmer

It's been over an hour and 15 minutes and I am still waiting. I am a regular customer who lives only five blocks from the restaurant. I'm never ordering from here again. SCREW YOU!!!!

Atmosphere: 1

Food: 1

Service: 1

Adam Weck

Ordered on the mobile app for a pick up order. When I got there about an hour after the store opened, there were chairs up on the tables. The three ladies working behind the counter weren’t particularly friendly. When I got home, the sandwich seemed kind of skimpy and my side potato salad was basically two spoonfuls not enough to even fill the container. I won’t be back to this location.

Atmosphere: 2

Food: 2

Service: 4

Kenny Rayes

It’s always a good store when Kenny is there !

Atmosphere: 5

Food: 5

Service: 5

Ryan Meyer

Placed a delivery order via the Jimmy John’s app on Sunday, June 18th @ 12:28pm. The status of our order didn’t change to “Out for Delivery” until 1:35pm. Freaky Fast? I think not. I then had to drive to the store because an entire sandwich was completely forgotten and an incorrect side item was sent. I tried calling the store multiple times to check on the status of my order during the long wait and then again to report the missing sandwich, but no one answered. Every ball was dropped. Please do better.

Atmosphere: 3

Food: 5

Service: 2

Alicia M.

This was my first visit to this location and I was really impressed by the service and quality of food! I placed an order for a catering box with several different sandwiches (turkey, Italian, Cuban and a couple others). When I arrived, the first thing I noticed was how clean the store was. The employee was really nice and show me where the order was. This was definitely a convenient option and I feel I got the value for my money. This is now my “go to” Jimmy John’s location.

Atmosphere: 5

Food: 5

Service: 5

Boss Man35

Quick, good and clean place. Will be back !

Atmosphere: 1

Food: 1

Service: 1

Denise S

I ordered JJBLT. It was absolutely terrible. The bacon was cold & hard-could hardly bite into the sandwich. The bottom bread was hard & was hard to cut with a knife. To sum it up - it was not good at all & I do not plan on returning. There was hardly no lettuce or tomato’s also. I would have enjoyed McDonald’s more & I dislike McDonalds! No more jj for me.

Austin Aleman

Jimmy johns on airline got it going on!!! 10/10 they're always quick and real nice! Them ladies work hard!

Atmosphere: 5

Food: 5

Service: 5

Chantal Pham

As always, excellent service and food. I'm glad there's a JJ closer to my house.

Atmosphere: 5

Food: 5

Service: 5

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