McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
301 Veterans Blvd, Metairie
(504) 835-6437
About McDonald's
Customers' Favorites
McDonald's Reviews
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Hours
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
McDonald's is a popular fast-food restaurant that receives mixed reviews. When the black female manager is on duty during the day, the restaurant operates efficiently, and she ensures that employees perform their duties properly. The inside of the restaurant is usually not very busy, and the drive-thru can be crowded. The restaurant is wheelchair accessible, as is typical for McDonald's locations.
However, there are some issues reported by customers. Some staff members are considerate, but others are perceived as rude or overworked, often not caring enough to fix missing condiments or check orders thoroughly. Customers have experienced long wait times, especially at the drive-thru, and sometimes receive incorrect orders about one-third of the time. Fries are often given in smaller amounts than expected, and customers have had to repeatedly ask for more. Communication can be difficult, as the manager and staff do not always speak English well, leading to misunderstandings. Signage encourages customers to speak up, but overall, the service quality varies. Despite these problems, this location is considered better than surrounding fast-food joints, though it still has a long way to go in customer service and consistency.