Horrible experience, workers prioritized drive through orders & took forever to acknowledge anyone in the actual lobby. Shouldn’t take 20mins for a meal, will not be coming back to this location.
Atmosphere: 1
Food: 3
Service: 1
Jaime Payne
Never coming back to this location. I ordered and paid through my app and had to sit in line for 25 min. By the time I got to the intercom they switched to lunch about 1 min earlier and telling me that they can't fill my order. Not only did I waste my time but who knows when I'm going to receive my money back. I'm so tired of McDonald's
c casimere
Great food. Enjoyed.
Atmosphere: 5
Food: 5
Service: 5
Cynthia Schwer
Encountered one employee that treated me like I was dirt. I will never go back to this location.
Service: 1
Ünal Deniz BAŞARIR
This mcdonalds is the worst drivethru in America. In my driverhru order for the last 3 times; they gave the wrong drink the first time. The second time, they tried to give fish products to the order I placed through the McDonald's application, saying that they had no product, even though I said I had an allergy. I asked for a refund, the invoice was issued, they said they could not refund and they put my 30 dollars in their pockets. Today, they delivered part of the order and kept it in the pickup area for 20 minutes for just one hamburger. They were able to deliver their orders to the 3 cars that came after me. Even if the employees change, the things that happen are the same, so the manager, no one has a problem, he is incompetent.
Bill Mansfield
I was the only person in line at the register and had to wait 5 minutes for someone to pour a cup of coffee
Food: 4
Service: 1
Jaroshi
I visited that restaurant twice in the past two weeks. On both occasions, I ordered a fillet fish with extra cheese, and I was charged an additional dollar for it. However, when I received my meals, I discovered that none of them had the extra cheese. Initially, I thought the staff might have forgotten to add it.
Today, I ordered a Big Mac and a fillet fish with extra cheese. When I opened my Big Mac, I found that it was missing the beef. Similarly, the fillet fish was served without the extra cheese. I returned to the restaurant and explained my concerns, mentioning that I had ordered two fillet fish with extra cheese two days prior and that they had not been included in my meals.
The restaurant responded to my complaint by stating that the fillet fish did not come with cheese. They explained that it was only served with half the cheese, which they claimed was not mentioned on the menu. However, this explanation seemed contradictory because the menu clearly indicated that the fillet fish was served with extra cheese.
I would never go back to that location again. I can’t trust these people anymore.
Atmosphere: 1
Food: 1
Service: 1
Robert L
Just go to Sonic instead and the rest of your day will be way better.
Chantal
This is probably the last time I'm going to this McDonald's. Ordered a Oreo Mcflurry and it was just vanilla ice cream with Oreo crumbled on top. Previously I would make mobile orders and somehow they couldn't process my order (happened twice), and I would have to email McDonald's to give back my money. Another time I ordered fresh fries and they just topped off old fries with a few fresh fries. Other times they just get the order wrong.
Snarly Delightful
Horrible customer service, I was ignored for 15 minutes, the lettuce was rancid, I had to beg for condiments after waiting 5 more minutes, my friend ordered from the app and she waited 20 minutes as well. This has to be the WORST McDonald's in NEW ORLEANS!
I'm sick of going to these places, and these people think you're coming to them to order. If I'm at a fast-food stand, it's because I can pay. And they always ignore us for being Hispanic.
Atmosphere: 1
Food: 1
Stephen
Ordered though automated kiosk. Receipt printer was broken but counter staff said they had the order. It took 15 minutes for my chicken sandwich and fries to come out. Good taste and nice fresh hot fries.
Atmosphere: 5
Food: 5
Service: 4
Lance Gaulon
It's McDonald's guys it's a solid 3 stars and will always be that way ! Fast food taste great and is very very bad for you!!
Atmosphere: 3
Food: 3
Service: 3
Tristan Mac
Yall suck at giving the correct food I ordered how do yall mess up so bad 💀 yall can’t even work at McDonald’s correctly
Horrible experience, workers prioritized drive through orders & took forever to acknowledge anyone in the actual lobby. Shouldn’t take 20mins for a meal, will not be coming back to this location.
Atmosphere: 1
Food: 3
Service: 1
Never coming back to this location. I ordered and paid through my app and had to sit in line for 25 min. By the time I got to the intercom they switched to lunch about 1 min earlier and telling me that they can't fill my order. Not only did I waste my time but who knows when I'm going to receive my money back. I'm so tired of McDonald's
Great food. Enjoyed.
Atmosphere: 5
Food: 5
Service: 5
Encountered one employee that treated me like I was dirt. I will never go back to this location.
Service: 1
This mcdonalds is the worst drivethru in America. In my driverhru order for the last 3 times; they gave the wrong drink the first time. The second time, they tried to give fish products to the order I placed through the McDonald's application, saying that they had no product, even though I said I had an allergy. I asked for a refund, the invoice was issued, they said they could not refund and they put my 30 dollars in their pockets. Today, they delivered part of the order and kept it in the pickup area for 20 minutes for just one hamburger. They were able to deliver their orders to the 3 cars that came after me. Even if the employees change, the things that happen are the same, so the manager, no one has a problem, he is incompetent.
I was the only person in line at the register and had to wait 5 minutes for someone to pour a cup of coffee
Food: 4
Service: 1
I visited that restaurant twice in the past two weeks. On both occasions, I ordered a fillet fish with extra cheese, and I was charged an additional dollar for it. However, when I received my meals, I discovered that none of them had the extra cheese. Initially, I thought the staff might have forgotten to add it.
Today, I ordered a Big Mac and a fillet fish with extra cheese. When I opened my Big Mac, I found that it was missing the beef. Similarly, the fillet fish was served without the extra cheese. I returned to the restaurant and explained my concerns, mentioning that I had ordered two fillet fish with extra cheese two days prior and that they had not been included in my meals.
The restaurant responded to my complaint by stating that the fillet fish did not come with cheese. They explained that it was only served with half the cheese, which they claimed was not mentioned on the menu. However, this explanation seemed contradictory because the menu clearly indicated that the fillet fish was served with extra cheese.
I would never go back to that location again. I can’t trust these people anymore.
Atmosphere: 1
Food: 1
Service: 1
Just go to Sonic instead and the rest of your day will be way better.
This is probably the last time I'm going to this McDonald's. Ordered a Oreo Mcflurry and it was just vanilla ice cream with Oreo crumbled on top. Previously I would make mobile orders and somehow they couldn't process my order (happened twice), and I would have to email McDonald's to give back my money. Another time I ordered fresh fries and they just topped off old fries with a few fresh fries. Other times they just get the order wrong.
Horrible customer service, I was ignored for 15 minutes, the lettuce was rancid, I had to beg for condiments after waiting 5 more minutes, my friend ordered from the app and she waited 20 minutes as well. This has to be the WORST McDonald's in NEW ORLEANS!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
NOT TO MUCH UP ON MCDONALD'S
Atmosphere: 3
I'm sick of going to these places, and these people think you're coming to them to order. If I'm at a fast-food stand, it's because I can pay. And they always ignore us for being Hispanic.
Atmosphere: 1
Food: 1
Ordered though automated kiosk. Receipt printer was broken but counter staff said they had the order. It took 15 minutes for my chicken sandwich and fries to come out. Good taste and nice fresh hot fries.
Atmosphere: 5
Food: 5
Service: 4
It's McDonald's guys it's a solid 3 stars and will always be that way ! Fast food taste great and is very very bad for you!!
Atmosphere: 3
Food: 3
Service: 3
Yall suck at giving the correct food I ordered how do yall mess up so bad 💀 yall can’t even work at McDonald’s correctly
Atmosphere: 1
Food: 1
Service: 1
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