Popeyes Louisiana Kitchen

4605 Airline Dr, Metairie
(504) 885-9465

Recent Reviews

Sort by
Cipriani C

The food is good, the macaroni and cheese are fabulous.. however don’t eat often .. is not healthy

Yvette Micas

Food was cold and terrible terrible food, all cold

Atmosphere: 1

Food: 1

Service: 1

JS Young

Horrible service. You cannot imagine how long you need to wait to get your food. I ordered via Uber to pick up. I had waited at the front desk for half an hour to get my food.

Atmosphere: 1

Food: 2

Service: 1

J C VAL

Normally good but don't go at 5pm shift change. Waited over 10 minutes before I left because they couldn't take orders.

Atmosphere: 3

Food: 5

Service: 2

Theresa Patterson

Wish I could give a -20. There is always something going on at this store location. Either there aren't enough people or they are running out of things. Right now you can only use the drive through so you are unable to go inside. However, they are consistently slow and three people have left the line while i've been sitting here for the past 20+ minutes waiting to pick up a door dash order. Food is going to be cold as hell as usual from this location. On top of that, the girl working the drive thru NEVER or barely ever mutes her headset so everyone outside gets to hear bits of what sounded like a pretty ratchet conversation. Do yourself a favor and choose a different location. You could have gotten something to eat at a sit down restaurant with better food and better service for all this time spent waiting for what is supposed to be some fast food.

Atmosphere: 1

Service: 1

Tee Sanders

Waited in line for 30+ minutes just to finally get to the speaker for them to say there is only white meat and nothing spicy!!!! This is literally everytime & it’s ridiculous!!! Please order enough food.

Atmosphere: 1

Food: 1

Service: 1

Katherine Smith

The worst employees here! Rude and unprofessional! Get off your phone and focus on the customers! Can’t even get the orders right! Glad it’s just a pit stop on the way home because was terrible!

Atmosphere: 1

Food: 1

Service: 1

Nathaniel Orozco

Service needs work. Front person too busy gossiping with her coworker who is off about her love life, fixing her hair without washing her hands before handling food, not wiping the counter, and not greeting or thanking customers. The manager clearly is trying to keep her working while making sure food is cooking and everything else running. Basic customer service seems to have taken a hard hit, considering the other reviews.

Atmosphere: 2

Food: 3

Service: 1

Bashega Honore

The customer service is terrible!

Kristin P

Took at least 5 minutes for someone to acknowledge that my family was at the counter to order food. No ranch sauce. Gave us fries instead of beans.

Atmosphere: 4

Food: 4

Service: 3

Diamond Hooker

Went here after work they made me wait 5 mins to ask the order I asked for a meal and a special she ring the meal up separately so I didn’t get a drink she ring me up for the regular price for my wings instead of the 12 for 12 then gets made at me because she got it wrong it was really more of the attitude for me IF YOU DON’T LIKE YOUR JOB GET ANOTHER ONE

Atmosphere: 1

Food: 2

Service: 1

Erica Moore

Rude employee at the drive thru, it takes nothing to simply greet a customer or thank them. Food also tasted old.

Food: 1

Service: 1

Tykisha Veal

They need to fire the whole crew. Very unprofessional
It’s obvious the manager wasn’t managing properly. We heard cussing and yelling through the drive through mic. Our order was all messed up. We ordered beans and received rice. 2 wraps mid with no pickles. Both had pickles no sauce and old dead lettuce.
Ridiculous

Atmosphere: 1

Food: 1

Service: 1

king j

Every night literally hours before closing more than half the menu becomes unavailable ridiculous

Atmosphere: 1

Food: 1

Service: 1

Charles Palmer

My family was greeted by the entire staff while entering. Food was freshly made to order, a team member brought out our food to the table we were seated at. Nice experience for a Popeyes. 7/8/2025

Atmosphere: 4

Food: 5

Service: 5

Loading...