Popeyes Louisiana Kitchen

4605 Airline Dr, Metairie
(504) 885-9465

Recent Reviews

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nalinie25

World Star for the most horrific, most shameful process of getting food, wait line whether drive thru or inside… no one on line but the wait is still 20 mins lol… talk about busy …👏👏👏👏👏👏👏👏 it’s a disgrace that there is a Popeyes branch treating customers like this… surprise this building is open.

Atmosphere: 1

Food: 3

Service: 1

Шерозий

Lazy, close too early, before the closing time

Service: 1

Jema Harrilal

This place is absolutely horrible. Always takes over an hour if I door dash. They ALWAYS forget something if not more than one item. The food is always over fried or smushy. I just don’t understand how these people still have jobs. Tonight was the last time I order from here.

Food: 1

Service: 1

Michael Keomoungkhoune

This place needs to be revamped and employees retrained. Every time you order off of the app and come and pick up your food 1.) Food isn’t ready 2.) They make you wait for over 30 minutes and still get the order wrong. 3.) Everyone there is unorganized and unprofessional. Staff seems clueless and I say this because I’ve repeated my order to employees asking me “What’s the name for the order, again?” And I would let them know 3-4x. Absolutely HORRID STAFF. I can not stress this enough. The staff here is HORRIBLE.

Every time I have ordered from this location off of the app they NEVER have the food ready.

Atmosphere: 1

Food: 1

Service: 1

Monica O'Connor

Terrible customer service. No one in line at drive thru, took 5 minutes just to be acknowledge with an attitude and told there was no chicken. Why?!

Atmosphere: 1

Service: 1

21 W

Horrible place. Every time I go there, and I went there 5 times, the wait time is at least 20 minutes. I ordered ahead of time, it doesn’t matter, I still have to wait in there. Today, ordered on Popeyes App to pick up order that I did order before. Big Box, dark meat with mash potatoes and French fries. Ordered at 4:45 pm, receipt said it will be ready by 5:10 PM. When showed up at the store by 5:27 pm they didn’t even have my order in. They started to shove food while asking me what I want right in front of me. Finally, i got my food and went home. At home I see that they gave me white meat (can’t stand chicken breast). Women working in there were very agressive, and acting like they didn’t even get the order in the store. Then why would they start moving when I said that I ordered without checking in their computer? They just didn’t have anything ready.

Atmosphere: 1

Food: 2

Service: 1

JaNautica Thomas

Horrible customer service. I asked for sauce while I was placing an order but I didn’t have in my bag once I got it. Girl the register got an attitude because I asked if I could have sauce.

Atmosphere: 1

Food: 3

Service: 1

Isabella

This place was buns.. The workers were playing around which I can understand when there’s no customers, but they were acting unprofessional and rude to us by yelling and laughing with each other. There’s a time and place no matter what job you have. That kind of attitude gets people nowhere in laugh. It’s just sad honestly. Plus, food was quickly packaged poorly. My mash potatoes were quite literally leaking out of the container.

Atmosphere: 1

Food: 3

Service: 1

no

This place was buns.. The workers were playing around which I can understand when there’s no customers, but they were acting unprofessional and rude to us by yelling and laughing with each other. There’s a time and place no matter what job you have. That kind of attitude gets people nowhere in laugh. It’s just sad honestly. Plus, food was quickly packaged poorly. My mash potatoes were quite literally leaking out of the container.

Atmosphere: 1

Food: 3

Service: 1

Margaret Neupert

Ordered 1 2pc dark meat mild with beans
1 2 PC dark meat mild with potato
1 2pc white meat mild with beans
Received 3 2pc dark meat NO WHITE Meat

Ordered large coleslaw
She is handing me a large coke
I think the person taking orders at the drive thru ought to either pay attention

Food: 2

Service: 1

Louis Frey

Chicken taste was not up to par. Did they cook this food in OLD grease? Had mild breast & leg. The cream potatoes & Red Beans were ok. But the fried chicken did not taste like I remember from previous visits. Also, the biscuit was unbelievably tasteless... Not puffy like I remember the biscuit I knew. It's been several months since I had Popeyes food. Took advantage of the $6 box. As for service, the clerk threw the plastic utensils into My bag... How discourteous!! Will NOT visit this Airline Hwy store anytime soon.

Atmosphere: 3

Food: 1

Service: 2

Tammy Rougelot

The spicy chicken sandwiches are the most delicious, the largest and the cheapest.

Atmosphere: 5

Food: 5

Service: 5

Tina Brown

Brought the chicken this weekend they say on the weekends they gets lazy now I'm starting to believe it,my chicken wasn't fresh dry and old what a disappointment u hungry and get home to get this,also had a sour taste in my mouth,if it was them they would be disappointed too a lesson learned.

Thomas Schilleci

Delicious chicken

Parking: There's plenty of parking for everyone

Atmosphere: 5

Food: 5

Service: 5

Mimi Mimi

Greasy

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