Went to NOLA for a ball and stopped for some coffee at the place after passing by a few times. Lemme tell ya. I am glad I didn't pass up on this. I ordered a butterfinger Iced Puccino, w/whipped cream and chocolate drizz... omg! Est decision ever. Italian coffee hit different. Thanks for the incredible service and extraordinary coffee. Ill be back soon.
Atmosphere: 5
Food: 4
Service: 5
LP711
Service at this place is terrible! I was trying to cash a video poker ticket and the dumb guy working was so rude. He yelled that they need to take video poker out because he doesn’t have time for it. Then he threw the money bag on the counter like an idiot. The old lady who was working with him was rude as well. I used to stop to grab a cup of coffee and sometimes play a little video poker while sitting in their cramped little video poker closet. I will not be back. They need new workers!
Atmosphere: 1
Service: 1
KB Ritts
LOVE their coffees and have for many years. The iced Puccino and granita are so delicious that I miss them now that I had to move out of state. But I hadn’t had one of their pastries in a long time… And maybe I used to get them more at another location.. But I got an almond croissant today while visiting my family in Metairie and it was TERRIBLE. It was big and round and dry with no filling. It was inedible. Please change your almond croissants to a normal, traditional almond croissant! And like the other locations used to have for sure. This was shockingly bad!
Atmosphere: 4
Food: 1
Service: 4
Lillian Russell
The coffee is strong and delicious. They also offer sugar-free flavors.
Atmosphere: 5
Food: 5
Service: 5
Ian Cryar
We very much enjoy going here
Atmosphere: 5
Food: 5
Service: 5
Cristin Clement
Came to this Puccino's yesterday to get a frozen granita, which I love. The reason for the 1-star review is the fact that the server added a $1 tip that I did not authorize. The total was $5.41. I handed over my credit card. She handed back the slip for me to sign. I specifically wrote in a 0 for the tip line and totaled it at $5.41. I waited for a few minutes for her to return with my receipt, but she never did. So I drove off never dreaming that they would be so untrustworthy and disrespectful of their customers at a local business. Today, my credit card statement shows the total is $6.41.
Food: 5
Service: 1
Yuntao Chen
I stop going to this location. They never added my phone numbers for my points after I mentioned.
This evening my wife wanted a hot chai with milk and sugar free cream. the lady, however, she wasn't listening. Since the order was given clearly, she asked if we would like to add ice, add expresso. We declared we want it hot, and no expresso, she said how the coffee could be cold if we don't want ice.
We walked out this location at the end, so that she can be relax and enjoy a piece of quiet for her rest of the night. We were there around 6:30pm, and they close at 9pm. I believed she was ready to close.
Atmosphere: 4
Food: 4
Service: 1
Renee Colombel
The Skinny Granita with an extra chilled espresso shot was FANTASTIC!!! The place is super adorable as well, and the service was excellent. We definitely will be back!
Atmosphere: 5
Food: 5
Service: 5
Steve Primak
Mike, whay all the changes and not for the better. Cashiers (“dudes with attitudes”) and 1:30pm no food available despite a guy standing behind the kitchen countrr and then I ordered a coffee and there’s no more splenda, just some stevia product which has a horrible aftertaste and does not adequately sweeten like the yellow package!!! Why are you open and the kitchen is closed? Makes no sense . . . You’re running your customers out!!! Very disappointed experience!!! I guess I have to find a new spot whenever I am in Metairie!!
This place looks like an old antique coffee shop from the inside. Friendly staff, some people were playing chess in there. The coffee is okay, the granita is a bit too sugary for my taste.
Atmosphere: 5
Service: 5
Megan J
Went today paid $21 for what was Suppose to be 3 large frozen puccinos literally just soft serve ice-cream all the way to the bottom of the cup with cinnamon sprinkled on top. Walked in no one spoke definitely not how im an use to the store being. Very disappointed been coming to puccinos for since before Katrina.
Atmosphere: 1
Food: 1
Service: 1
Fifi Hyder
It was shockingly good! I had frozen granita with extra shot espresso. Going. Back to try their food. They had line out the door for food and everyone in cafe looked happy. Their food looks awesome their prices are reasonable!
Atmosphere: 5
Food: 5
Service: 5
Fenn French
Kind of a bizarre place. I don't even know how to describe it. Coffee for sure but it goes on from there. Lots of clutter and trinkets and signs. Maybe it has a local following but as a first time visitor I couldn't figure out what all was going on.
Awesome service
Atmosphere: 5
Food: 5
Service: 5
Went to NOLA for a ball and stopped for some coffee at the place after passing by a few times. Lemme tell ya. I am glad I didn't pass up on this. I ordered a butterfinger Iced Puccino, w/whipped cream and chocolate drizz... omg! Est decision ever. Italian coffee hit different. Thanks for the incredible service and extraordinary coffee. Ill be back soon.
Atmosphere: 5
Food: 4
Service: 5
Service at this place is terrible! I was trying to cash a video poker ticket and the dumb guy working was so rude. He yelled that they need to take video poker out because he doesn’t have time for it. Then he threw the money bag on the counter like an idiot. The old lady who was working with him was rude as well. I used to stop to grab a cup of coffee and sometimes play a little video poker while sitting in their cramped little video poker closet. I will not be back. They need new workers!
Atmosphere: 1
Service: 1
LOVE their coffees and have for many years. The iced Puccino and granita are so delicious that I miss them now that I had to move out of state. But I hadn’t had one of their pastries in a long time… And maybe I used to get them more at another location.. But I got an almond croissant today while visiting my family in Metairie and it was TERRIBLE. It was big and round and dry with no filling. It was inedible. Please change your almond croissants to a normal, traditional almond croissant! And like the other locations used to have for sure. This was shockingly bad!
Atmosphere: 4
Food: 1
Service: 4
The coffee is strong and delicious. They also offer sugar-free flavors.
Atmosphere: 5
Food: 5
Service: 5
We very much enjoy going here
Atmosphere: 5
Food: 5
Service: 5
Came to this Puccino's yesterday to get a frozen granita, which I love. The reason for the 1-star review is the fact that the server added a $1 tip that I did not authorize. The total was $5.41. I handed over my credit card. She handed back the slip for me to sign. I specifically wrote in a 0 for the tip line and totaled it at $5.41. I waited for a few minutes for her to return with my receipt, but she never did. So I drove off never dreaming that they would be so untrustworthy and disrespectful of their customers at a local business. Today, my credit card statement shows the total is $6.41.
Food: 5
Service: 1
I stop going to this location. They never added my phone numbers for my points after I mentioned.
This evening my wife wanted a hot chai with milk and sugar free cream. the lady, however, she wasn't listening. Since the order was given clearly, she asked if we would like to add ice, add expresso. We declared we want it hot, and no expresso, she said how the coffee could be cold if we don't want ice.
We walked out this location at the end, so that she can be relax and enjoy a piece of quiet for her rest of the night. We were there around 6:30pm, and they close at 9pm. I believed she was ready to close.
Atmosphere: 4
Food: 4
Service: 1
The Skinny Granita with an extra chilled espresso shot was FANTASTIC!!! The place is super adorable as well, and the service was excellent. We definitely will be back!
Atmosphere: 5
Food: 5
Service: 5
Mike, whay all the changes and not for the better. Cashiers (“dudes with attitudes”) and 1:30pm no food available despite a guy standing behind the kitchen countrr and then I ordered a coffee and there’s no more splenda, just some stevia product which has a horrible aftertaste and does not adequately sweeten like the yellow package!!! Why are you open and the kitchen is closed? Makes no sense . . . You’re running your customers out!!! Very disappointed experience!!! I guess I have to find a new spot whenever I am in Metairie!!
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
This place looks like an old antique coffee shop from the inside. Friendly staff, some people were playing chess in there.
The coffee is okay, the granita is a bit too sugary for my taste.
Atmosphere: 5
Service: 5
Went today paid $21 for what was Suppose to be 3 large frozen puccinos literally just soft serve ice-cream all the way to the bottom of the cup with cinnamon sprinkled on top. Walked in no one spoke definitely not how im an use to the store being. Very disappointed been coming to puccinos for since before Katrina.
Atmosphere: 1
Food: 1
Service: 1
It was shockingly good! I had frozen granita with extra shot espresso. Going. Back to try their food. They had line out the door for food and everyone in cafe looked happy. Their food looks awesome their prices are reasonable!
Atmosphere: 5
Food: 5
Service: 5
Kind of a bizarre place. I don't even know how to describe it.
Coffee for sure but it goes on from there.
Lots of clutter and trinkets and signs.
Maybe it has a local following but as a first time visitor I couldn't figure out what all was going on.
Atmosphere: 4
Service: 4
Do not go here! Rudest staff ever and so slow!
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