Small burgers, greasy, fries are too strong, burgers are not well done. And all is expensive $6.99 and up each. Waste of money. Sonic’s is better.
Atmosphere: 4
Food: 1
Service: 3
Alyse P.
I placed a to-go order. Next to no human interaction due to the self-service, which was fine. The fries were fantastic. The chicken bites were cooked perfectly, just a little too greasy. They definitely needed to drain more.
Food: 4
DDX3122
I tried the Korean Spicy Burger. It was pretty good. I also had the coffee shake. It didn't taste too much like coffee. I guess my expectation was very short of coffee flavor.Kid-friendliness: Kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
abughazi621
This place is disgusting. After a 45min wait they got the order all wrong.The fries look nothing like the picture, they put a drop of cheese on the cheese fries.The burgers were burnt yet cold and uncooked.It was like 40° in side the employees are in the hot kitchen blasting the ac freezing the customers.SHAME ON YOU MANAGEMENT!!!!!
Atmosphere: 1
Food: 1
Service: 1
Glenn Bradshaw
Best cheese fries I've ever had. Good burger too.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Shack Stack with Cheese Fries
Caitlyn Buie
Our server Jiah was extremely caring and thoughtful throughout our meal. Would recommend this place to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheese Fries, Burger
Chase Jones
Great
Atmosphere: 5
Food: 5
Service: 5
Mandy May
Delicious! This is our go to spot! The staff is super friendly as well.
Kayla
Quick and friendly service.Dietary restrictions: Have gluten-free buns
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Shackburger
Darlene Pellegal
I had a slight problem with my original order but the crew immediately cook me another Burger. It was absolutely delicious. And I challenge anyone who eats here to try the chocolate yogurt it is amazing.
Very respectful and helpful staff. Food is incredible and honestly a fair price for what things cost now. Obviously recommend the shakes and you can’t go wrong with anything on the menu. My partner has the chicken bites which were also shockingly great. My roomate who struggles with restrictive eating easily found things on the menu that she could eat as well. If you have a neurodivergent child who is picky odds are they can get at least something off the menu, which can’t be said for everywhere. Will be back 10/10.
Atmosphere: 5
Food: 5
Service: 5
Foreigns 2
Great service and food!!!!Parking: Safe parking in Metairie location!!
Small burgers, greasy, fries are too strong, burgers are not well done. And all is expensive $6.99 and up each. Waste of money. Sonic’s is better.
Atmosphere: 4
Food: 1
Service: 3
I placed a to-go order. Next to no human interaction due to the self-service, which was fine. The fries were fantastic. The chicken bites were cooked perfectly, just a little too greasy. They definitely needed to drain more.
Food: 4
I tried the Korean Spicy Burger. It was pretty good. I also had the coffee shake. It didn't taste too much like coffee. I guess my expectation was very short of coffee flavor.Kid-friendliness: Kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
This place is disgusting. After a 45min wait they got the order all wrong.The fries look nothing like the picture, they put a drop of cheese on the cheese fries.The burgers were burnt yet cold and uncooked.It was like 40° in side the employees are in the hot kitchen blasting the ac freezing the customers.SHAME ON YOU MANAGEMENT!!!!!
Atmosphere: 1
Food: 1
Service: 1
Best cheese fries I've ever had. Good burger too.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Shack Stack with Cheese Fries
Our server Jiah was extremely caring and thoughtful throughout our meal. Would recommend this place to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheese Fries, Burger
Great
Atmosphere: 5
Food: 5
Service: 5
Delicious! This is our go to spot! The staff is super friendly as well.
Quick and friendly service.Dietary restrictions: Have gluten-free buns
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Shackburger
I had a slight problem with my original order but the crew immediately cook me another Burger. It was absolutely delicious. And I challenge anyone who eats here to try the chocolate yogurt it is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Custard
Restaurantji Recommends
Great food and service. ,,?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger
Jasmin was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheese Fries, Shackburger
Very respectful and helpful staff. Food is incredible and honestly a fair price for what things cost now. Obviously recommend the shakes and you can’t go wrong with anything on the menu. My partner has the chicken bites which were also shockingly great. My roomate who struggles with restrictive eating easily found things on the menu that she could eat as well. If you have a neurodivergent child who is picky odds are they can get at least something off the menu, which can’t be said for everywhere. Will be back 10/10.
Atmosphere: 5
Food: 5
Service: 5
Great service and food!!!!Parking: Safe parking in Metairie location!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Bacon Cheese Fries, Shackburger
The food was pretty good. I got the new mushroom burger. They were out of a few special menu items.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Burger