I always know that I’m going to get the best service when I come here. The food is always the best. Nothing ever changes. 10 out of 10 would come again.
VCR Rz
The burgers were good. It's a mall location but still pretty good and the customer service was good.
Benjamin Leboeuf
I got the mushroom Swiss double smashed burger. My wife got the 3 piece chicken tenders. The chicken was real and so was the bread on the burger. I don't think anyone is taking out smashburger bun from 1981 and taking a picture of it every year like a McDonald's plastic bun that doesn't get moldy ever. It was real bread. They actually keep it fresh.
Joyous Wraye
Bridget is the best! She is so friendly and helpful.
Scott Rogers
Every time I visit Smash Burger, I’m always greeted with a smile and great customer service. One cashier has stood out every visit with her kindness, Keshan. Thank you for the greatness of the food and hospitality.
Ahmed Rabie Karim
Oh yes! Smash burger is the OG for a reason. Juicy, seasoned burger patties, please get the double 😋, and smash a few taters in the sandwich, heaven! The only thing left is cold fountain soda, I can eat this all day long.
Linsey Hurst
Bridget was amazing
C. S
I placed an online order for smash tot and classic smash burger but had never eaten here before so I had no clue what to expect. Walked up to counter maybe 10 mins after order placed. Long lines at chik fila and zero line here, which should have been a sign.
The statue (tall female) at the counter didn't smile or say a word at first So we stood there together until I couldn't take the silence anymore. I'm guessing she wasn't interested in serving me based on the silence? Not sure, but its YOUR job to greet me, not the other way around. I dont understand that....
But nonetheless order was received with no further issue and even got a "thank you." I was not impressed with the temperature or size but the taste was pretty good. Perhaps a double would have been better. The single was pretty skimpy for $6.19. Also, I poured out the tots and it was wayyyy too much oil. I realize they are tossed in oil to make the smash tot but this (see pic) was unexpected. I can't even eat them. Fast food is already greasy enough without the added spoons of oil. I probably wouldn't eat here again as shake shack is much better in my opinion. Pretty disappointed overall
Bridget would not stop with her religious comments and was very rude. She made multiple thinly veiled bigoted comments about the person I was having lunch with.
Atmosphere: 1
Food: 2
Service: 1
Corey Lee
Mike was awesome, super friendly, and made sure everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smash Burgers
Elizabeth Smith
Bridget was awesome
Parking: Lakeside mall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Caitlin Comardelle
Employees very welcoming and smiling, great customer service
Atmosphere: 5
Food: 5
Service: 5
Scherie Jeffries
Food was hot and tasty. The server and order caller were both nice. Good meal
Everybody is always cool af
I always know that I’m going to get the best service when I come here. The food is always the best. Nothing ever changes. 10 out of 10 would come again.
The burgers were good. It's a mall location but still pretty good and the customer service was good.
I got the mushroom Swiss double smashed burger. My wife got the 3 piece chicken tenders. The chicken was real and so was the bread on the burger. I don't think anyone is taking out smashburger bun from 1981 and taking a picture of it every year like a McDonald's plastic bun that doesn't get moldy ever. It was real bread. They actually keep it fresh.
Bridget is the best! She is so friendly and helpful.
Every time I visit Smash Burger, I’m always greeted with a smile and great customer service. One cashier has stood out every visit with her kindness, Keshan. Thank you for the greatness of the food and hospitality.
Oh yes! Smash burger is the OG for a reason. Juicy, seasoned burger patties, please get the double 😋, and smash a few taters in the sandwich, heaven!
The only thing left is cold fountain soda, I can eat this all day long.
Bridget was amazing
I placed an online order for smash tot and classic smash burger but had never eaten here before so I had no clue what to expect. Walked up to counter maybe 10 mins after order placed. Long lines at chik fila and zero line here, which should have been a sign.
The statue (tall female) at the counter didn't smile or say a word at first So we stood there together until I couldn't take the silence anymore. I'm guessing she wasn't interested in serving me based on the silence? Not sure, but its YOUR job to greet me, not the other way around. I dont understand that....
But nonetheless order was received with no further issue and even got a "thank you." I was not impressed with the temperature or size but the taste was pretty good. Perhaps a double would have been better. The single was pretty skimpy for $6.19. Also, I poured out the tots and it was wayyyy too much oil. I realize they are tossed in oil to make the smash tot but this (see pic) was unexpected. I can't even eat them. Fast food is already greasy enough without the added spoons of oil. I probably wouldn't eat here again as shake shack is much better in my opinion. Pretty disappointed overall
Atmosphere: 5
Food: 3
Service: 3
Cashier Christina was great! Food was perfect.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Bridget would not stop with her religious comments and was very rude. She made multiple thinly veiled bigoted comments about the person I was having lunch with.
Atmosphere: 1
Food: 2
Service: 1
Mike was awesome, super friendly, and made sure everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smash Burgers
Bridget was awesome
Parking: Lakeside mall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Employees very welcoming and smiling, great customer service
Atmosphere: 5
Food: 5
Service: 5
Food was hot and tasty. The server and order caller were both nice. Good meal
Atmosphere: 5
Food: 5
Service: 5
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