Slow. Always so slow. Drive thru leaves you with no way to escape once you're in line. If you order in the app and select "drive thru" pickup, one you arrive and get to the drive thru speaker, they will tell you to drive around to the other side of the building and walk up to a pickup window. Whether there's a 25 minute wait on the drive thru line to hear that or literally no other cars. Then it'll so be another ten minutes at the walk up window waiting. Sometimes in the cold at 3 am. The one thing that's consistent here is the long wait.
The app and an email informed me that my order today would be ready at 617. It's 637 now and I'm still waiting around. See screenshot.
Atmosphere: 1
Food: 3
Service: 1
Michael Sullivan
They fulfilled drive through orders first. We waited over 20 minutes and eventually asked for a refund. Employee admitted they take care of drive through first because they are timed and graded on that.
Atmosphere: 1
Food: 1
Service: 1
Victor Fernandez
Food was ok...needs seasoning but you can manage it on your own...
Vegetarian options: There are obviously vegetarian options.
Dietary restrictions: Not sure
Kid-friendliness: Kid friendly enough...
Wheelchair accessibility: Not sure
Atmosphere: 5
Food: 4
Service: 5
Night Song
The automated drive thru got my order wrong and wouldn't show it on the screen to double check it, I got attitude from the employee at the window when I asked about fixing it, there was no sauce included with my order, and the actual food was falling out of its wrapper and half at the bottom of the bag. Hard pass on this place, thanks.
Atmosphere: 1
Food: 1
Service: 1
Scuba GOSH
Apparently there’s a new ‘policy’ that mobile orders have to be picked up at a side walk up window and can’t be picked up via drive thru window. Of course, we only found this out after waiting in the drive thru line. There’s a bell, but no indication if anyone has heard it or anything.
Will not be going back to this location.
Atmosphere: 1
Food: 3
Service: 1
Debbie Stricks
The food was fresh and consistently delicious. Services were above average
Parking: Clean, unobstructed & safe
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Taco Supreme
Kyle Hathcock
Good spot. It's taco bell either you like it or not lol and I love it. Even though there are kiosk to check out at, the staff is friendly and willing to take your order.
Atmosphere: 5
Food: 5
Service: 5
Vickie Montalbano
It's Taco Bell. Enough said.
James Kristensen
DO NOT I REPEAT DO NOT EAT HERE EVEN if you’re starving. My food was customized and not even close to what I ordered. The meat was spoiled and thrown in my bag. The guy at the window wouldn’t even respond. I rather have gone to bed hungry. AWFUL IS AN UNDERSTATEMENT. I’ll probably have food poisoning in the morning.
Atmosphere: 1
Food: 1
Service: 1
Raina Foley
Man idk how it’s possible to mess up my order almost EVERY single time I’ve been here. Customer service terrible. Food always wrong Jesus Christ.
The quality of this TB has gone down in recent months. Last experience I had there was a 30-min wait in a drivethrough line when I was about #7 in line. I understand that is a pretty long line, but they used to handle it faster. There was a period where the line didn't move for 10 mins straight. I also saw the customer in front of me wait a solid 5 mins at the intercom before someone asked if they could take her order. (To be fair, they asked me right away).
They are also ALWAYS out of Baja Blast. This does not happen at every Taco Bell. And on this particular occassion, I asked for regular Mtn Dew and they gave me Pepsi...with no straw. Careless service
Service: 1
Sara Brechtel (Srose)
Multiple times this has happened to me. Claimed to be open til 5am but DOES NOT STAY OPEN LATE. I don’t understand how they’re allowed to do this but it’s such an inconvenience. My order even went through on Ubereats and it wasn’t open for my driver to pick up. Just update you’re hours of operation if you’re not open past midnight because the 24 hour advertising is ridiculous if it’s not accurate.
Kevin woods
Good food
Atmosphere: 5
Food: 5
Service: 5
GERI MCFARLAND
The worst service ever in a drive through. All my tacos were broken and I never got my change back. I went back to ask where my change was and the lady said I gave it to you. She only gave thr receipt which I still have. I will never go back to a horrible place again!! The only fast food I eat and I get screwd. Why does Taco Bell hire people that do not care about their customers.. Thats ok I am writing to the better business bereau. Maybe some will care then. Shame on them!! Get better staff who care!!!!!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Michael Stampone
First time I ordered from them they forgot my drink. Second time they added nacho cheese sauce when I asked for none.
Slow. Always so slow. Drive thru leaves you with no way to escape once you're in line. If you order in the app and select "drive thru" pickup, one you arrive and get to the drive thru speaker, they will tell you to drive around to the other side of the building and walk up to a pickup window. Whether there's a 25 minute wait on the drive thru line to hear that or literally no other cars. Then it'll so be another ten minutes at the walk up window waiting. Sometimes in the cold at 3 am.
The one thing that's consistent here is the long wait.
The app and an email informed me that my order today would be ready at 617. It's 637 now and I'm still waiting around. See screenshot.
Atmosphere: 1
Food: 3
Service: 1
They fulfilled drive through orders first. We waited over 20 minutes and eventually asked for a refund. Employee admitted they take care of drive through first because they are timed and graded on that.
Atmosphere: 1
Food: 1
Service: 1
Food was ok...needs seasoning but you can manage it on your own...
Vegetarian options: There are obviously vegetarian options.
Dietary restrictions: Not sure
Kid-friendliness: Kid friendly enough...
Wheelchair accessibility: Not sure
Atmosphere: 5
Food: 4
Service: 5
The automated drive thru got my order wrong and wouldn't show it on the screen to double check it, I got attitude from the employee at the window when I asked about fixing it, there was no sauce included with my order, and the actual food was falling out of its wrapper and half at the bottom of the bag. Hard pass on this place, thanks.
Atmosphere: 1
Food: 1
Service: 1
Apparently there’s a new ‘policy’ that mobile orders have to be picked up at a side walk up window and can’t be picked up via drive thru window. Of course, we only found this out after waiting in the drive thru line. There’s a bell, but no indication if anyone has heard it or anything.
Will not be going back to this location.
Atmosphere: 1
Food: 3
Service: 1
The food was fresh and consistently delicious. Services were above average
Parking: Clean, unobstructed & safe
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Taco Supreme
Good spot. It's taco bell either you like it or not lol and I love it. Even though there are kiosk to check out at, the staff is friendly and willing to take your order.
Atmosphere: 5
Food: 5
Service: 5
It's Taco Bell. Enough said.
DO NOT I REPEAT DO NOT EAT HERE EVEN if you’re starving. My food was customized and not even close to what I ordered. The meat was spoiled and thrown in my bag. The guy at the window wouldn’t even respond. I rather have gone to bed hungry. AWFUL IS AN UNDERSTATEMENT. I’ll probably have food poisoning in the morning.
Atmosphere: 1
Food: 1
Service: 1
Man idk how it’s possible to mess up my order almost EVERY single time I’ve been here. Customer service terrible. Food always wrong Jesus Christ.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The quality of this TB has gone down in recent months. Last experience I had there was a 30-min wait in a drivethrough line when I was about #7 in line. I understand that is a pretty long line, but they used to handle it faster. There was a period where the line didn't move for 10 mins straight. I also saw the customer in front of me wait a solid 5 mins at the intercom before someone asked if they could take her order. (To be fair, they asked me right away).
They are also ALWAYS out of Baja Blast. This does not happen at every Taco Bell. And on this particular occassion, I asked for regular Mtn Dew and they gave me Pepsi...with no straw. Careless service
Service: 1
Multiple times this has happened to me. Claimed to be open til 5am but DOES NOT STAY OPEN LATE. I don’t understand how they’re allowed to do this but it’s such an inconvenience. My order even went through on Ubereats and it wasn’t open for my driver to pick up. Just update you’re hours of operation if you’re not open past midnight because the 24 hour advertising is ridiculous if it’s not accurate.
Good food
Atmosphere: 5
Food: 5
Service: 5
The worst service ever in a drive through. All my tacos were broken and I never got my change back. I went back to ask where my change was and the lady said I gave it to you. She only gave thr receipt which I still have.
I will never go back to a horrible place again!! The only fast food I eat and I get screwd.
Why does Taco Bell hire people that do not care about their customers.. Thats ok I am writing to the better business bereau. Maybe some will care then.
Shame on them!! Get better staff who care!!!!!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
First time I ordered from them they forgot my drink. Second time they added nacho cheese sauce when I asked for none.
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