The Cheesecake Factory

3301 Veterans Memorial Blvd Ste 15, Metairie
(504) 837-1818

Recent Reviews

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Terri Wakild

Great food every time. Fantastic service every time. The wait staff is exemplary.

Midevil Dave

The food was ok. Not great but it was alright. But it was definitely over priced.

Dan Dailey

The quality of the food was far below what l expected and honestly for the price paid it was far below what we deserved.

I'll give em a try again in the future but they won't be our first choice in this price range.

Ashley Mayfield (Ashley Jeanette)

The first server did not greet us or anything after being seated for 15 minutes then apologized after we asked the manager to move us elsewhere. The second server was off to a good start. Someone other than our second server brought out our food. We asked for the condiments that were missing from when we ordered our food. She said she would be right back with it and never came. 10 minutes later we were able to flag down our server to request the condiments. After we finished eating, we waited for the server to come back around so we can get our check, but never seen her. Round 2 with the manager to get our server so we can pay for our food. The manager was really nice, apologetic, and tried to reconcile our problems, but the service just was not worth the 2 hour drive we made for our date night.

Atmosphere: 1

Food: 1

Service: 1

Peteria Lancia

Everything was great!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes, Orange Chicken, Various Cheesecake, Cheesecake Factory

Albert Morgan

Recently ate there with my wife and we both agree. truthfully just not impressed , definitely not my type of place evidently people like it though just not for us

Atmosphere: 3

Service: 2

Dr. Walaa Ismail MHA,MHS,MBA

Celebrated with my hubby our wedding anniversary …. Yumm … thanks for another great experience! Thank you Nick! Awesome server!!!

Update! Came in today and my server was amazing Jess ❤️ Thank you so much for the great customer service 😬the manager on duty today Keith was so fun and sweet. Love this place.

Maria is also so amazing! Best customer service ever. Love the food!

Atmosphere: 5

Food: 5

Service: 5

Zack

We got the bacon bacon burger and the spicy chicken sandwich with chipotle mayo.
The food was good but not great. The service though was wonderful. Ms. Kim was such a big help navigating the large menu! She made our lunch more enjoyable!

Wheelchair accessibility: Easily assessable form the parking lot

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sandwich

Orb Gahm

very crowed during holiday timeframe but all worked out fine with fish and steak tacos

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Skinnylicsious Shrimp Tacos Al Carbonara, Various Cheesecake

jimmy fsu

Food is crap for the price. Appetizer southwest Rolls are good though..

Food: 3

Service: 3

Gurmeet Singh

I ordered my dish along with my family which was fine, after a while manager showed up to say that the dish I ordered isn’t available and was looking at my face expecting me to leave?, when asked why, no explanation or apology or anything. She was holding a menu in her hand in case I ask for it. Maybe they wanted me to leave and not serve

Atmosphere: 4

Food: 2

Service: 2

Doug Vitrano

The food was excellent. The service staff was clumsy, spilled tea and water, and dropped plates all around us... very noisey!

Atmosphere: 3

Food: 5

Service: 1

Ranell B

I ate here for Valentine Day the food was delicious 👌🏽💞💯

Kid-friendliness: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Louisiana Chicken Pasta, Spinach Dip, Celebration Cheesecake

Konstadinos Manoliadis

The food was excellent as always! The staff is very friendly and kind! And the atmosphere excellent as expected! This is our favourite chain in USA!

Atmosphere: 5

Food: 5

Service: 5

Steph Hatton

It was definitely loud, crowded, and only subpar food and service. I would try it again to see if it was a fluke, but not for a while.

Atmosphere: 3

Food: 2

Service: 3

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