Wendy's
4801 Airline Dr, Metairie
(504) 356-8613
Recent Reviews
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Did drive thru fast and easy.. Order bacon cheese burger bundle at 3.29 they automatically upgraded to 5 bundle without asking. Got it anyway.
Food: 3
Service: 4
This Wendy has been on the decline since COVID-19 bad service cold old French fries cold and old burger wasn't up the the normal Wendy standard they we all have grown to love I have been here several times no change
Atmosphere: 1
Food: 1
Service: 1
They keep having my review deleted, so I’m posting it again bc I will never let this location forget what they did to me! I ordered two spicy chicken sandwiches on uber eats and when I bit into it it was hard to bite through, I looked at it and it was a breaded piece of completely raw chicken, I was amazed at what I was looking at, I drove to the store to show them, they offered to make a new one and I declined bc why would I want to eat from a place that would be so careless as to serve someone a completely raw piece of chicken!? I mean I just do t understand how anyone can be that moronic! But I noticed they deleted my review for a second time, so here it is AGAIN, for a third time, take a look at the food they served me! This has to be a health code violation and I should’ve reported them! If they keep trying to delete these reviews of mine I will look into reporting it.
Food: 1
Couldn't hear the the drive through speaker, went for the salted caramel frosty and it wasn't available. Paid $11 for a small burger, fries and a coke. Won't be back!
Atmosphere: 4
Food: 3
Service: 2
Dirty, unorganized, takes a long time to get order
Atmosphere: 2
Food: 2
Service: 1
This store is a joke. Employees could care less.
Atmosphere: 1
Food: 2
Service: 1
What is up with the Wendy's locations not giving receipts because, "the receipt machine is broken." This is ridiculous and a popular tactic for credit card theft. I immediately locked my card. And top it off, the fries were cold, like they had been sitting for hours and my diet coke tasted like plain water. I will never visit this location again.
Food: 2
Service: 1
Cold food, gnets inside, not wearing gloves to prepare food!
Atmosphere: 1
Food: 1
Service: 1
The drive thru cashier here has the best attitude and is super service friendly. We appreciate the smile and willingness to go the extra mile to make it right.
She knows I like my nuggets fresh out da grease and she delivers proper every time. I visit this location just because of her. Thank you!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: 10 PC Chicken Nugget Combo
Very dirty
Morning girl with glasses and nasty looking face and hair. Constantly rude food never fresh. Sad I see why she works fast-food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The new Cobb Salad is delicious and could be served in a high end restaurant. All Wendy's salads are very well put together.
Food: 5
Service: 5
Recommended dishes: Classic Chocolate Frosty, Taco Salad
The Frosty is fine!! On a Hot Summer Day!! Everytime!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chocolate Frosty
The worst service ever. Waited 20 minutes for our food at the drive thru. Once we got the food the order was completely wrong. When we tried to have the order corrected. The person was completely rude and didn't offer any assistance.
Atmosphere: 1
Food: 1
Service: 1
I tried go inside the restaurant to place an order on but the door was locked. I've went to the other door that door was locked too. I've seen a family of 4 inside the restaurant sitting down eating. I droved to the mobile order parking. I've placed an order on Wendy's mobile App while parked. The App said order will be ready in 10 minutes, then go inside the restaurant to pickup mobile order. Now it's about 12 minutes, I've went back to the doors and both doors was locked. I've waited for the person at the drive window to pull off, then I've walked up to the drive thru window to ask about my order. I've asked them why the doors are locked, it was told to me they have people inside eating. Then I asked why the doors to go inside the restaurant locked? It's like I was talking to the brick wall.This is very sad what I had to go through. POOR SERVICE!!!!!!!! I wouldn't go back to this location again on Wendy's Airline in Metairie, La
Atmosphere: 1
Food: 2
Service: 1
The food was good and hot and the Highcrest was loud as usual
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