Firehouse Subs Maison Market
1191 Lamy Ln, Monroe
(318) 327-5911
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
My family and I stopped in during a long road trip. There was a woman in the restaurant making a scene and I do NOT like confrontation so I nearly had us all leave. We decided to stay and the manager Eugene took our order, and he just smiled and handled that situation with such grace. Super friendly, the food was delicious, and the whole restaurant was clean and everyone working there was kind. I’m glad we didn’t leave ☺️
Awesome restaurant! The employees are very nice and the manager is a great man and helps out with the community! 10/10 the food is super good!
Manager made me go around to the other door. Because he was putting a sticker on the door. He never apologized for having me walk around in the heat.
amazing people, good food100% recommend.🤩🤩🤩
good services, good food.. I recommend 100%🤩🤩🤩🤩🤩🤩
Warm welcoming atmosphere.
Atmosphere: 4
Food: 5
Service: 5
I was greeted warmly when I walked in and my order was correct.
Atmosphere: 5
Food: 5
Service: 5
Management was tacky, I wasn't greeted and I don't understand how a restaurant not having a restroom for customers to use.
Atmosphere: 1
Food: 1
Service: 1
The Manager, Eugene Whitney is very aggressive with his staff. He also charges an automatic donation to your order without asking, which according to the Firehouse Sub Foundation, he is not supposed to do. Based on how he treated his staff today, I will not support this establishment again.
Got the engineer and a bowl of chili. Both were good and came out quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder Medium, Firehouse Chili, Firehouse Meatball
Restaurantji Recommends
I absolutely love walking into this place!!! If you just feeling down, go in and have a seat, this is a great atmosphere. I promise by the time you get ready to leave you will feel so much better than when you walked in. Food is great!!!
Atmosphere: 5
Food: 5
Service: 5
These guys were awesome! Graceland and Brady made it right when there was a mistake with our order and I left feeling even better than I did when I came in. Thank you so much! Food is awesome as always. 🤠👍
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Meatball Sub, Italian
Worst place ever . If you want to see a manager screaming at his employees then come here.
This Firehouse location is top notch. Friendly and helpful staff, clean and quiet and the sandwiches are amazing, especially the steamer.
Atmosphere: 5
Food: 5
Service: 5
The manager needs to be educated in how to treat employees, door dashers, and anyone he thinks is beneath him. Depends on who you ask he's either fantastic or horrible. If you're in law enforcement, lawyer, long time frequent customer, etc you've likely had good experiences at this location. If you're a person he believes is beneath him you've probably seen a different side. If one cannot treat a janitor with the same courtesy and respect as the CEO you have no business being in a management position. Needs to do better, much better.
Loading...