Its nice to visit other starbucks sometimes and just see how their layout and partners are. Had a great experience today, drinks fantastic and all the baristas were friendly. Im not sure when this store was last remodeled but my only complaint would be that the bench chairs are extremely uncomfy. Kinda like you're sitting on leather wrapped plywood. Nothing against the store or anything because each state has a different designer, but may want to get those seats updated for comfort.
Atmosphere: 4
Food: 5
Service: 5
Jazmine Holloway
The staff was so kind and considerate. I was going to reorder a drink I didn’t like. Drea overheard me & remade my drink. I sat in the cozy lobby to enjoy it & got to see how much thought & care she puts into making drinks and giving customers what they want. I really appreciated this experience and her kindness.
Atmosphere: 5
Service: 5
Paul Alex
The leadership of this place is insanely amazing and so is the management on a store level the manager is just phenomenal and very fair and just and such a high bar to make sure that everyone is treated with respect and love and kindness they don’t discriminate on the basis of gender age, and especially they do not discriminate at all on the basis of race. They are very kind to customers of all backgrounds regardless of what background they come from it’s not just older white folks that they’re nice to or smile at or our friendly words or say hi words they always ask the name of the customers, regardless of the racial background or age or gender or age they do not discriminate at all, and I really really really appreciate this about the leadership and management They always make others feel safe and comfortable and one of the other things I really appreciate is that the barista are really busy making fast quick orders and this smile and are friendly and kind to people of all backgrounds. They do not make people of color feel a little bit unwelcome and they certainly do not stare at them excessively and they make sure that all people of color and people from all sorts of backgrounds whether minority or majority feel like they belong they don’t try to make them awkward, feel awkward at all, and this is very much appreciated with the kindness and the level of respect this show. I really appreciate that the orders are fast that the service is good that they are always friendly and kind to each other that they just do things right thank you so much for running the show. Well and thank you so much for the leadership and management to be so good at what they do. They are really, really, really good with making sure that whether it’s a person from whatever race that they don’t make things weird for them and they don’t try to give them a hard time or they don’t try to make them feel uneasy or they don’t try to pull their leg or just kind of be awkward with them.THEY ALSO DO NOT AT ALL DO WEIRD THINGS LIKE CRANK UP THE AC AND AIR CONDITIONING ...AND and make it unbearable ...and incomfortable for customers to stay in...and dine in...that would be torcher...and doesn't seem like a customer friendly and welcoming thing to do.... They really really go a long mile to make sure everyone is treated the same and feels comfortable and feels like they belong and they definitely don’t make judgments and treat people differently based on the color of their skin that does not happen at all ,,, they smile, or acknowledge people regardless of the skin color or their background or their look as long as they’re decent good people studying working or just relaxing with their family or loved ones or friends they’re nice to them and respectful to them, regardless of the race .and thank you so much for that .You guys should give yourselves a break too cause you guys do a phenomenal job thank you Starbucks and thank you for all you do.
Atmosphere: 5
Food: 5
Service: 5
Es Brake
We ordered some coffee and tea on the app. We picked it up when we arrived. I'm not a big fan of Starbucks
Atmosphere: 3
Food: 3
Service: 3
Janet Ciaschini
I just want to give a shout out to the managers who hired this team because baby they NEVER DISAPPOINT!
Atmosphere: 5
Food: 3
Service: 5
Emmett M. Mapps, Jr.
Great customer service
Atmosphere: 5
Food: 5
Service: 5
jonathan hogue
Slow service, open late, to 21 minutes to get my order through the drive-thru least inefficient Starbucks ever.
Atmosphere: 1
Food: 5
Service: 1
Kira Williams
Customer service was great and the drink tasted alright, but it wasn’t made right. I should’ve trusted my instincts to get a refund the first time because I didn’t like the way it tasted or looked, but I ended up letting them remake it. I’ve had an upset stomach and feel sick ever since I drunk it this morning. I ordered a Dubai chocolate inspired drink today and I have ordered it before from a different location, it tasted and looked different. Not sure what happened this time.
Atmosphere: 3
Food: 1
Service: 3
Halie Gilbert
The last few times I’ve gone they’ve completely messed my order up. When they first opened they were great, what happened!
Atmosphere: 3
Food: 2
Service: 3
Escalon Morgan
Deonta Thompson always assist me and give me great customer service ! His leadership is phenomenal! I’m excited to go to Starbucks and get what I ask for with great customer service !
I for got my wallet and they where so sweet and gave it to me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Madi
My favorite Starbucks location! No matter what city/state I’m in, no location will ever compare to the 165 crew!! From the drinks, food, atmosphere, and customer service.. these guys are top tier. I’ve been a daily customer since they opened. The evening shift have became like family! Corey and Andrew are by far the best of the best and are willing to fix any and all issues with a smile on their face. Best shaken espresso anywhere! This location deserves all the praise and gratitude!!
Atmosphere: 5
Food: 5
Service: 5
arenas Rodolfo e
Needed some styles different in same stores 3 and more styles
Atmosphere: 5
Food: 5
Service: 5
JaLaura Tarver
The food is always fresh and tasteful. However, the wait here is ridiculous especially if you've ordered on the mobile app. I don't know, maybe they get too busy and forget to check their Mobile orders. I placed an order at 12:04 for 3 items. It said my order would be ready in no more than 10 mins. I walled in at 12:15. Sure I expected to have to wait just a few more mins maybe. I ended up waiting 30 full mins before I even got just 1 item and waited another 5-10 mins. There were also 2 others that were waiting for an extensive amount of time for Mobile orders. This needs to be rectified.
Atmosphere: 3
Food: 5
Service: 1
Riley Smith
Wayy and I mean WAYYYYYYYYY better than the one at target, these people know what they're doing 10/10 highly reccomend!!!!
Its nice to visit other starbucks sometimes and just see how their layout and partners are. Had a great experience today, drinks fantastic and all the baristas were friendly. Im not sure when this store was last remodeled but my only complaint would be that the bench chairs are extremely uncomfy. Kinda like you're sitting on leather wrapped plywood. Nothing against the store or anything because each state has a different designer, but may want to get those seats updated for comfort.
Atmosphere: 4
Food: 5
Service: 5
The staff was so kind and considerate. I was going to reorder a drink I didn’t like. Drea overheard me & remade my drink. I sat in the cozy lobby to enjoy it & got to see how much thought & care she puts into making drinks and giving customers what they want. I really appreciated this experience and her kindness.
Atmosphere: 5
Service: 5
The leadership of this place is insanely amazing and so is the management on a store level the manager is just phenomenal and very fair and just and such a high bar to make sure that everyone is treated with respect and love and kindness they don’t discriminate on the basis of gender age, and especially they do not discriminate at all on the basis of race. They are very kind to customers of all backgrounds regardless of what background they come from it’s not just older white folks that they’re nice to or smile at or our friendly words or say hi words they always ask the name of the customers, regardless of the racial background or age or gender or age they do not discriminate at all, and I really really really appreciate this about the leadership and management They always make others feel safe and comfortable and one of the other things I really appreciate is that the barista are really busy making fast quick orders and this smile and are friendly and kind to people of all backgrounds. They do not make people of color feel a little bit unwelcome and they certainly do not stare at them excessively and they make sure that all people of color and people from all sorts of backgrounds whether minority or majority feel like they belong they don’t try to make them awkward, feel awkward at all, and this is very much appreciated with the kindness and the level of respect this show. I really appreciate that the orders are fast that the service is good that they are always friendly and kind to each other that they just do things right thank you so much for running the show. Well and thank you so much for the leadership and management to be so good at what they do. They are really, really, really good with making sure that whether it’s a person from whatever race that they don’t make things weird for them and they don’t try to give them a hard time or they don’t try to make them feel uneasy or they don’t try to pull their leg or just kind of be awkward with them.THEY ALSO DO NOT AT ALL DO WEIRD THINGS LIKE CRANK UP THE AC AND AIR CONDITIONING ...AND and make it unbearable ...and incomfortable for customers to stay in...and dine in...that would be torcher...and doesn't seem like a customer friendly and welcoming thing to do.... They really really go a long mile to make sure everyone is treated the same and feels comfortable and feels like they belong and they definitely don’t make judgments and treat people differently based on the color of their skin that does not happen at all ,,, they smile, or acknowledge people regardless of the skin color or their background or their look as long as they’re decent good people studying working or just relaxing with their family or loved ones or friends they’re nice to them and respectful to them, regardless of the race .and thank you so much for that .You guys should give yourselves a break too cause you guys do a phenomenal job thank you Starbucks and thank you for all you do.
Atmosphere: 5
Food: 5
Service: 5
We ordered some coffee and tea on the app. We picked it up when we arrived. I'm not a big fan of Starbucks
Atmosphere: 3
Food: 3
Service: 3
I just want to give a shout out to the managers who hired this team because baby they NEVER DISAPPOINT!
Atmosphere: 5
Food: 3
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Slow service, open late, to 21 minutes to get my order through the drive-thru least inefficient Starbucks ever.
Atmosphere: 1
Food: 5
Service: 1
Customer service was great and the drink tasted alright, but it wasn’t made right. I should’ve trusted my instincts to get a refund the first time because I didn’t like the way it tasted or looked, but I ended up letting them remake it.
I’ve had an upset stomach and feel sick ever since I drunk it this morning. I ordered a Dubai chocolate inspired drink today and I have ordered it before from a different location, it tasted and looked different. Not sure what happened this time.
Atmosphere: 3
Food: 1
Service: 3
The last few times I’ve gone they’ve completely messed my order up. When they first opened they were great, what happened!
Atmosphere: 3
Food: 2
Service: 3
Deonta Thompson always assist me and give me great customer service ! His leadership is phenomenal! I’m excited to go to Starbucks and get what I ask for with great customer service !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Swiss on Baguette
Restaurantji Recommends
I for got my wallet and they where so sweet and gave it to me
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
My favorite Starbucks location! No matter what city/state I’m in, no location will ever compare to the 165 crew!! From the drinks, food, atmosphere, and customer service.. these guys are top tier. I’ve been a daily customer since they opened. The evening shift have became like family! Corey and Andrew are by far the best of the best and are willing to fix any and all issues with a smile on their face. Best shaken espresso anywhere! This location deserves all the praise and gratitude!!
Atmosphere: 5
Food: 5
Service: 5
Needed some styles different in same stores 3 and more styles
Atmosphere: 5
Food: 5
Service: 5
The food is always fresh and tasteful. However, the wait here is ridiculous especially if you've ordered on the mobile app. I don't know, maybe they get too busy and forget to check their Mobile orders. I placed an order at 12:04 for 3 items. It said my order would be ready in no more than 10 mins. I walled in at 12:15. Sure I expected to have to wait just a few more mins maybe. I ended up waiting 30 full mins before I even got just 1 item and waited another 5-10 mins. There were also 2 others that were waiting for an extensive amount of time for Mobile orders. This needs to be rectified.
Atmosphere: 3
Food: 5
Service: 1
Wayy and I mean WAYYYYYYYYY better than the one at target, these people know what they're doing 10/10 highly reccomend!!!!
Atmosphere: 5
Food: 5
Service: 5
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