Dairy Queen Grill & Chill

Customer service stinks. The young black girl taking orders was very rude.

Atmosphere: 1

Food: 2

Service: 1

Seems to be generally well run. It gets the job done for good eats and cool treats. #nonsponcon

Wheelchair accessibility: Has it.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Blizzard

Best steak and chicken strip baskets in town .. also try one of the many blizzards perfect ending to a long day a well deserved treat...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blizzard

Dirty place. Greasy food and they use processed cheese.

Atmosphere: 1

Food: 3

Service: 5

Recommended dishes: Blizzard

I'm not sure what was happening inside, but from the drive through it appeared to be a lot of confusion amongst the employees. I ordered two blizzards and a drink and was offered food. Then was asked to pull forward for almost 10 minutes while they made the blizzards. However, the young man that delivered them to my car was very upbeat and nice about the wait.

Food: 5

Service: 4

Recommended dishes: Blizzard

usually this dq is really good the fries were hot & fresh the gravy was hot not to thick but the chicken strips were

Atmosphere: 5

Food: 4

Service: 5

Ordered food on app. Never tried ordering a cake before and I could on app, so did. Walk in there, and like usual it’s workers giving me looks while not even calling for someone capable of manning the cashier to take my order and when they do, as per usual they’re a j*** like usual. They tell me I can’t order a cake without giving 24 hour notice. The app never told me this, ask if I can get a refund. “Nope” as I turn to leave they’re bragging about how they told me I couldn’t get the cake I order. It’s always this location where staff are rude as all get out. As someone who works in fast food… you need to get better people, because the other location is a much more pleasant place to go…

Atmosphere: 2

Food: 4

Service: 1

The employee taking the order had dirty fingernails. Chicken strips were over done. $20.00 down the drain!

Atmosphere: 2

Food: 2

Service: 3

Love their ice

Atmosphere: 3

Food: 5

Service: 4

Just wondering if anyone else has had a bad experience at Dairy Queen, on Hwy 1 South, in Natchitoches. I asked for their smallest hamburger without cheese, but with everything else and a cup of ice, when I pulled to the window and paid it was $6.48. I know I don’t eat out much, but wow. The girl asked me to pull forward and she would bring it out. There was no one behind me either, I pulled forward and waited 10 minutes and finally see someone else behind me driving thru. The girl walks out the door with an ice cream cone, when she saw me, she got a strange look on her face. I got out of my car went in and asked for a refund. I thought maybe someone would say, here is your order, but they didn’t. It was a guy that asked if he could help me, he gave me the refund and I asked if he had taken out the 30 cents for the cup of ice, and he said no that was ok. Never an apology for anything. There were three people eating inside, they had their food, two men at the same table, and looked liked one of their workers at another one. If they had been BUSY it would have been a different situation. You can see the time on both receipts. Now my 30 minute lunch break is over and no food and a headache.

Just wondering if anyone else has had a bad experience at Dairy Queen, on Hwy 1 South, in Natchitoches. I asked for their smallest hamburger without cheese, but with everything else and a cup of ice, when I pulled to the window and paid it was $6.48. I know I don’t eat out much, but wow. The girl asked me to pull forward and she would bring it out. There was no one behind me either, I pulled forward and waited 10 minutes and finally see someone else behind me driving thru. The girl walks out the door with an ice cream cone, when she saw me, she got a strange look on her face. I got out of my car went in and asked for a refund. I thought maybe someone would say, here is your order, but they didn’t. It was a guy that asked if he could help me, he gave me the refund and I asked if he had taken out the 30 cents for the cup of ice, and he said no that was ok. Never an apology for anything. There were three people eating inside, they had their food, two men at the same table, and looked liked one of their workers at another one. If they had been BUSY it would have been a different situation. You can see the time on both receipts. Now my 30 minute lunch break is over and no food and a headache.

was told that my chili dog can only have a tiny amount of chili. I wish I could show you a picture.

was told that my chili dog can only have a tiny amount of chili. I wish I could show you a picture.

Maybe the workers could speak.. and maybe they can get off their phone long enough to make a coke.. and MAYBE they shouldn’t smoke their shweed at their place of work. Got a contact high walking in there

Quickest way to get 1000+ calories of snickers and ice cream.

Atmosphere: 4

Food: 4

Service: 5