McDonald's
5336 LA-6, Natchitoches
(318) 357-1570
Recent Reviews
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Love the ice coffee! Excellent taste and excellent price
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Big Mac
fries really too salty.
Atmosphere: 3
Food: 2
Service: 4
A horrible experience! I ordered through the app with delivery, but the delivery never arrived and after two hours (yes, I ordered at 8:46 pm) I went to the place (at 11:30 pm) because I had a child at home and I was desperately hungry! When I got there, it was closed, at least the security guard was polite, understood the situation and let us in. The attendants didn't say anything about what happened, the order was half ready (and cold) and the other half still to be made. He simply threw everything in the bag and handed it to me! I asked what happened, said it was cold and I got no answer, nothing. We had to eat it anyway! Since there was no one in the store because it was already closed, they left me alone at the counter and left. I was left eating with my daughter inside and a clerk came to ask for the code to give to the delivery boy. I even had to pay the tele!!! Unbelievable!!! Something I had never seen before! Lack of consideration! Lack of education! Lack of common sense and respect!
Atmosphere: 1
Food: 1
Service: 1
I love to get their frappes.
Atmosphere: 3
Food: 3
Service: 2
Me & bae decided to pick up a light snack from this McDonald's on our way home.
The cashier appeared to be the manager & he was very helpful, kind & attentive.
I went to the bathroom & it was really in mad shape
There was trash everywhere & and surprisingly, even the trash can was full.
The drink station was dirty as well; cup tops & straws tossed everywhere.
Drink spills all over the counter.
Full & overflowing trash in the trash cans.
Maybe they were short staffed this day
Anyway, I ordered off the "buy one get the other half off" menu if I'm not mistaken.
I got Bae the double cheeseburger & I got the Mc chicken
The Mc chicken was really small & tasted like it had been under the heat lamp for a long while.
I also got some fries & those were hot, salty & DELICIOUS!
I got a sweet tea as my drink as well.
I have to admit it was a little too sweet, but it was still delicious.
To sum up my experience, the service was top tier, the food for the most part was ok, the atmosphere was in bad shape (the bathroom & restaurant itself was really dirty)
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: French Fries
This location is suck management need new people or need to boost the there moral employee faces are down. I no smile. They looks likedesperate. this service is very slow took me 30 minutes to get my food
Atmosphere: 1
Food: 1
Service: 1
It's fairly reliable and consistent. Not the best, but good in a pinch.
Atmosphere: 4
Food: 4
Service: 4
Food is fine, but it’s rarely fast. I just waited 17 minutes for a cheeseburger (see time stamp on photo vs order time). The store wasn’t crowded, and this is the norm for my orders at this location. Employees trick the ordering / quality control system by clearing orders before they are delivered, so I’m not sure if upper management knows just how bad it really is. At least my burger was free with McD points!
Atmosphere: 4
Food: 3
Service: 1
I’ve been to a fair share of Mcdonald’s as it is an easy grab and go for the road. This one is the worst. The employees are so disrespectful and have no manners even when talking amongst themselves. I ordered my food and realized I did pick up inside, I quickly went inside so they would not be calling my name constantly. I was there for at least 15 minutes and not once did they call my name. When the employee finally gets to answering my question on how long my food is going to take, in a very disrespectful tone says she’s been calling my name for the last 10 minutes. Mind you, I’ve been standing there longer than 10 and did not hear my name called once. She then later started complaining how she does not have enough staff, but they were all smoking behind the dumpster. Then goes on about how she is not getting paid enough to “be doing all this.” The food was incorrect as well, and had to go back and get my order fixed. Horrible service, would not go back again.
Atmosphere: 1
Food: 2
Service: 1
The floor in the main lobbh was very slippery. Although they had mopped recently, the slippery substance was on the floor that was not wet and perhaps a residue. The female bathroom sinks did not activate and the soap was empty. I was able to use the the hand sanitizer located by the main lobby entrance /exit door.
The staff was nice and did their job well.
Food: 3
Restaurantji Recommends
Bread was hard
My meal was done and I waited 15 minutes extra for them to serve it. I even had to ask 2 separate times.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Hamburger, French Fries
Horrible you have to wait every time no matter what you order I ordered 2 hash browns and had to park and wait 15 mins ridiculous
Other posted reviews speak the truth!
The issue here is lack of leadership resulting in very poor customer service from beginning to end of Visit. Sadly, the unit is busy, meaning bad reputation created and shared daily within the community and elsewhere. Why continue to employ those that do not care???
Was parked and waited 7 mins for COLD fries??? Why??
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger, French Fries
Very bad service they were slow and everybody got the food before us even tho we where here before them we waited 40 minutes for food
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